Helping at Home (Newark)
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Profile Strength |
Excellent 97%
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|---|---|
| Care Type | Home Care |
| Care Category | Personal | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
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Meet The Manager
Courtney Pike is Registered Care Manager at Helping at Home (Newark).
Inviting carers into your home is a big decision—and we’re here to make it a positive one. At Helping at Home, our warm, professional team delivers personalised home care that’s built around you. Whether you need regular domiciliary care, help with personal care, or just a little extra support day-to-day, we’ll create a plan that fits seamlessly into your life.
We don’t believe in rigid rules or one-size-fits-all schedules. Instead, we take time to listen, understand, and work with you to agree the right level of support—whether that’s a short visit, companionship, or full daily assistance. Every client is matched with familiar, consistent carers who bring not only skill but kindness and reassurance into your home.
From the very first conversation, you’ll find us open, honest, and easy to talk to. Our goal is simple: to provide safe, compassionate, and reliable home care that promotes dignity, independence and peace of mind for you and your family.
We currently support families across Newark-on-Trent, Southwell, Ollerton and the surrounding towns and villages, and we’re continuing to grow.
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, Palliative, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
| Technology | Automatic Medication Reminders, Emergency Response, Family Apps, GPS Tracking, Home Automation, Key Safes, Personal Alarm, Telehealth Monitoring. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Helping at Home Newark is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Funding Types | |
|---|---|
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
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| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Pureed, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Our Pets |
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Your pets are as important to us as they are to you. |
| How We Help With Your Pet |
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| Feeding. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 19th November 2025 |
| Published Date | 20th November 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 2nd October 2025 |
Helping at Home (Newark) Home Care service - Care Quality Commission (cqc.org.uk)
We cover South, West & North Nottinghamshire including Newark, Lincoln, Southwell and Ollerton.
Our Registered Address is:
65 London Road
Newark-on-Trent
Nottinghamshire
NG24 1RZ
Frequently asked questions about Helping at Home (Newark)
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