Hampden House
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120 Duchy Road
Harrogate
North Yorkshire
HG1 2HE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,800.00 |
| Regulator's Rating | Good |
Meet The Manager
Laura Newall is Manager at Hampden House.
Laura Newall is the newly appointed Manager at Hampden House, a prestigious care home in Harrogate’s Duchy estate. With over 23 years at Hampden House, Laura’s career has progressed from carer to senior carer and then Head of Residential Care. Holding NVQ Levels 2 and 3, as well as a Level 5 Management and Leadership qualification, she brings extensive expertise and a deep commitment to resident well-being. Laura aims to enhance residents' quality of life while fostering the professional growth of her team.
Hampden House is a 66-bed purpose-built nursing home located within the prestigious Duchy Estate. The home provides the highest level of facilities and services from personal and nursing care, short-stays and end-of-life care.
Providing ‘exceptional care for the individual’ is at the centre of our ethos, where quality of life is as important as quality of care.
We believe that residents should be given the freedom to choose how they live their lives wherever possible. We involve residents, and were appropriate their families, in the development of individual care plans, tailored to the needs of each particular resident.
Whatever the length of their stay, our mission is to ensure that all residents enjoy the best quality of life possible. Care is as much about providing outstanding personal and nursing care as it is about ensuring that the individual feels safe, secure, valued and happy.
Staff are highly skilled and work as a multi-disciplinary team, ensuring that our residents’ needs are met around the clock. They have the very best equipment to assist them in their duties and to ensure the comfort and safety of our residents. Our industry-leading staff ratios ensure that we have the time to enjoy a cup of tea with residents, walk in the grounds or simply to chat.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Hampden House is working within the government guidelines to help protect its staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
We are delighted to announce the opening of our new Blenheim Memory Suite, a care community nestled within Hampden House. Designed with meticulous attention to detail and a deep commitment to compassionate care, the Blenheim Memory Suite stands as a beacon of care and support for individuals living with memory conditions. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Voluntary / Not for Profit |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,800.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Restaurant
|
| Dining Styles |
A la Carte
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
We put activities at the heart of everything we do. Our dedicated Activities Co-ordinators will take time getting to know service users, their likes and dislikes and specific wishes, so we can tailor a programme that meets their needs and that focuses on the social, physical and mental aspects of wellbeing (especially important for our service users with dementia). |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Partial |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
120 Duchy Road
Harrogate
North Yorkshire
HG1 2HE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 16th May 2023 |
| Registration Date | 12th September 2023 |
| Service Provider | H I C A, HU2 8DT |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Golf Club, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hampden House
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