Bentley Court Care Home
Book a Visit
29 Nordley Road
Wolverhampton
West Midlands
WV11 1PX
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Profile Strength |
Excellent 92%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £750.00 |
| Regulator's Rating | Good |
Meet The Manager
Susan Shelley is Registered Manager at Bentley Court Care Home.
Susan Shelley serves as the Registered Manager at Bentley Court, bringing with her an extensive background encompassing over 30 years of experience in the care sector, with 24 years specifically in managerial positions. Her profound commitment to her role is evident through her passion for nurturing the well-being of residents, a passion that has been honed over her extensive career. Susan's seasoned expertise and genuine enthusiasm for her work underscore her dedication to providing exemplary care within the facility.
Bentley Court Care Home with nursing is a purpose-built 77-bed care home situated in a residential area of Wednesfield, Wolverhampton. Here, we specialise in nursing care, residential care and dementia nursing care including Alzheimer’s care.
Our person-centred approach means we focus our care on the individual needs of each resident, providing close monitoring and support without taking away their independence and dignity. For us, comfort and compassion are key so your loved one feels completely relaxed in their home away from home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Daily Respite Care, End of Life, Independent Living, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. We have an open door policy that enables both the residents and the staff to openly come and discuss any issues they may have. We provide Safeguarding training to all the staff. We are always open and transparent when things go wrong. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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With communal areas including two dining rooms, two lounges on each floor and a salon for a visiting hairdresser, Bentley Court features an enclosed garden where residents can get together and relax, along with a beautiful patio garden where they can enjoy their peaceful surroundings. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Accommodation for our residents is provided in single en-suite rooms that are arranged over two floors. |
| About Our Rooms | |
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| Number Of Rooms | 77 |
| Number Of Ensuite Rooms | 77 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £750.00 |
| Funding Types | |
|---|---|
| Local Authority | Wolverhampton |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
| Activities Are So Important |
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Our activities coordinator plans an events schedule to encourage socialisation amongst residents and improve their personal wellbeing. Residents can go on regular trips to local shops, garden centres, the local park and places further afield in line with the official guidelines. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
29 Nordley Road
Wolverhampton
West Midlands
WV11 1PX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd August 2022 |
| Last rated | 4th October 2022 |
| Reports | |
| Registration Date | 9th July 2021 |
4th October 2022 | Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Anglican Church, Methodist Church, Mosque. |
| Nearby Services |
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| Church, Hospital, Park, Post Office, Pub, Restaurant, Shops. |
Frequently asked questions about Bentley Court Care Home
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