Balmoral By Northcare
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512 Kilmarnock Road
Glasgow
Glasgow
G43 2BP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Respite |
| Availability | Call for details |
| Weekly Prices From | £1,945.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Abbie Whitecross is Manager at Balmoral By Northcare.
Abbie is an experienced and compassionate Care Home Manager dedicated to providing high-quality care and ensuring the well-being of residents. Abbie studied at the Glasgow Caledonian University and has an Honours Degree in Nursing Studies. She Qualified in 2016 and has 9 years of experience in the healthcare sector.
Balmoral by Northcare is a purpose-built ‘five star’ luxury care home. It includes all of the usual comforts you would expect from one of Glasgow’s finest care homes, such as warm and welcoming living areas, bright and airy dining rooms all decorated to the highest standards of traditional taste with a modern twist.
We take the time to get to really know our residents, both before they arrive at Balmoral and during their stay with us. Good communication is central to residents happily settling in successfully with us and we like to find out as much as we can. Upon arrival, we discuss with our new client, and ideally also with their relatives, their background and complete a life story book. This enables us to provide personal care and dialogue that is tailored specifically to their needs.
We make sure that residents are always comfortable, reassured and dignified during their stay with us.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Nursing Dementia / EMI, Personal care. |
| Disability Support | Physically Frail, Requires Hoist , Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Balmoral is working within the government guidelines to help protect its staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Breakfast, lunch and dinner is served in the main dining rooms in Balmoral. We provide menus which are frequently reviewed to ensure that we offer nutritious well-balanced meals for our clients daily. Located on the second floor of Balmoral. The Cocktail Bar is available to use while visiting your loved one. We have a variety of cocktails available, served by our experienced bar staff for our clients and their guests to enjoy. Our salon is situated in the relaxing and beautiful surroundings of Balmoral. Our Salon’s approach is to work in collaboration with Northcare and to support our philosophy of enabling residents to enjoy life to the full by providing combined hair and beauty treatments within a familiar environment that is safe and secure. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Cinema, Hairdressers, Library, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Sensory Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
All of our bedrooms at Balmoral are finished to the highest of standards and include large en-suite’s with rain head showers, double bed, call bell, telephone facility, high speed wireless internet connectivity and Sky TV facility. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 69 |
| Number Of Ensuite Rooms | 69 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Sky/Cable TV, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,945.00 |
| Funding Types | |
|---|---|
| Local Authority | Glasgow City |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
| Activities Are So Important |
|---|
|
We develop monthly activity programmes and schedules which include outings and regular entertainment including the use of our private cinema, music room & arts. Residents can book the cinema for private screenings for a special occasion or a select group of friends or family. Personalised activities are also developed to suit individual clients preferences. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Do you use motion sensors? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Do you use solar power? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you have a biomass boiler? | Yes |
|
Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
|
Do you compost? | Yes |
512 Kilmarnock Road
Glasgow
Glasgow
G43 2BP
Regulator: Care Inspectorate - Scotland
Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
| Category | Rating |
|---|---|
| Overall | Outstanding |
| Wellbeing | Outstanding |
| Care and Support | Outstanding |
| Environment | Outstanding |
| Staff | Outstanding |
| Management | Outstanding |
| Read More | https://www.careinspectorate.com/index.php/care-services?detail=CS2022000108 |
| Report Published | 15th May 2025 |
| Registration Date | 29th April 2022 |
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Catholic Church. |
| Nearby Services |
|---|
| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Balmoral By Northcare
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