Aegys Smart Care
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Profile Strength |
Excellent 100%
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| Care Type | Home Care |
| Care Category | Personal | Dementia | Nursing | Respite |
| Availability | Yes |
| Hourly Prices From | £23.00 |
| Regulator's Rating | Good |
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Meet The Manager
Rosemond Thomas is Manager at Aegys Smart Care.
Rosemond Thomas, Registered Nurse with over 10 yours experience in working with patients and service users in both acute hospital and in the community.
Rosemond also worked as a manager of which her role was recruiting experience care staffs and assisting with healthcare related trainings and staff competencies. She was in charge of complaint resolving and liaising with other professional on behave of the organisation. Rosemond was in charge of reviewing polices, implementations and quality assurance.
In the community Rosemond worked as part of a district nursing team in various part of the country. Despite living and working in London for most of her life, she travelled to work and support other communities such as: South Tyneside, Conwell, Plymouths, Swindon, Manchester and many more. With all her experience Rosemond setup Aegys Smart Care to enable her support service users in her community and the surrounding areas.
Aegys Smart Care delivers high-quality, person-centred domiciliary care that helps adults live safely, comfortably, and independently in their own homes. We know choosing care is an important decision. Our focus is to provide safe care, compassionate staff, and dependable support that respects each client’s dignity, preferences, and way of life.
Aegys Smart Care is registered to provide both Personal Care and Treatment of Disease, Disorder or Injury. This allows us to deliver general home care alongside more specialist and complex care in the community. Our team includes registered nurses, support workers, and carers who work together to provide safe, responsive, and coordinated support based on each client’s assessed needs.
Our approach
We recognise that every client is different. We start with a full assessment and work with the client and, where appropriate, their family or representative to develop a personalised care plan. This reflects the client’s routines, preferences, cultural needs, communication needs, and the outcomes they want to achieve. Our care promotes choice, control, and independence wherever possible.
What we support with
We provide flexible care packages, from short visits to more comprehensive support, including:
Personal care, such as washing, dressing, toileting, continence support, and mobility assistance
Medication prompting, administration, and monitoring in line with assessed needs and best practice
Meal preparation, hydration, and nutrition support
Companionship and emotional wellbeing support
Dementia care and support with memory and routines
Hospital discharge support and admission avoidance
Domestic tasks, including light housekeeping, laundry, and helping to maintain a safe home environment
Support with appointments and access to the community where appropriate
Our specialties
As a provider registered for Treatment of Disease, Disorder or Injury, we can also support people with more complex needs in the community. Our specialist support includes:
Complex care and nurse-led care at home
Wound care and skin integrity monitoring
Pressure area care
Catheter care
Stoma care
Tracheostomy care
PEG and enteral feeding support
Diabetes support, including blood glucose monitoring and insulin administration where appropriate
Continence care
Moving and handling support
Care for adults living with physical disabilities, sensory impairments, learning disabilities, dementia, and mental health conditions
Ongoing observation, monitoring, and escalation of concerns to relevant healthcare professionals
Safety, quality and continuity
Quality and safety guide all areas of our work. We maintain strong systems for recruitment, safer staffing, training, supervision, and quality assurance. This includes robust pre-employment checks, ongoing staff training, competency assessments, tailored risk assessments, regular care reviews, and audits to monitor standards and drive improvement. We keep clear records and promote good communication so care remains coordinated, consistent, and accountable.
We also understand the importance of continuity. Wherever possible, we provide consistent care teams so clients can build trust and feel supported by familiar staff.
Our values
Our care is built on values that shape every visit and every interaction. We aim to be respectful, dignified, compassionate, patient, professional, reliable, culturally aware, inclusive, and focused on outcomes that matter to the client.
Working with families and professionals
We understand that families and representatives need reassurance and clear communication. With the client’s consent, we work closely with relatives, representatives, and health and social care professionals to make sure care is coordinated properly and that any concerns are addressed quickly and appropriately.
Areas we cover
Aegys Smart Care supports clients across Croydon and surrounding areas, providing responsive and flexible care tailored to individual needs.
Talk to us
If you are looking for home care for yourself or a loved one, we are happy to discuss your needs and talk through the support options available. We take time to understand each situation and recommend a care plan that is right for the person, without pressure.
Aegys Smart Care supports independence at home with compassion, quality, and respect.
| Brochures |
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| ASC Brochure.pdf |
| Care Options | We Can Provide |
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| Care Given | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Preparation, Medical Appointments, Prescription Collection, Shopping, Tidying, Transportation. |
| Nursing Specialisms | Aids, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Days, Full Day, Full Day & Night, Hours, Min, Night Service (awake / waking), Sitting-in Service, Sleep-in Service, Weeks. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport, Will drive client's vehicle. |
| Technology | Automatic Medication Reminders, Family Apps, Key Safes, Telehealth Monitoring. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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At Aegys Smart Care, we follow strict infection prevention and control measures to protect clients, staff, and visitors. We provide PPE to support safe care delivery in the home. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Fees For Individuals | Fee |
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| Hourly Fees Start From | £23.00 |
| Funding Types | |
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| Region | London |
| We Accept Self-Funding Clients | Yes |
| Local Authority Funded Clients | Yes |
| The Importance Of Meal Times |
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A balanced, nutritious diet is essential to maintaining health and wellbeing, our carers can prepare all types of meals for our clients, taking likes, dislikes and cultural needs into consideration. |
| We Can Prepare |
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| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities, at home and in the community. |
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| Staff Specialities |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Word Games. |
Regulator: CQC
| Current Ratings | |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 27th November 2025 |
| Published Date | 16th January 2026 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th April 2022 |
Aegys Smart Care Home Care service - Care Quality Commission (cqc.org.uk)
Croydon, Guildford, Oxted, Reigate, Surbiton, Sutton, Norbury, Barnes, Uxbridge, Weybridge.
Live-in care: available nationwide.
Our Registered Address is:
Weatherill House Business Centre, New South Quarter
23 Whitestone Way
Croydon
Surrey
CR0 4WF
Frequently asked questions about Aegys Smart Care
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