Downs House Care Home

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Reservoir Lane
Petersfield
Hampshire
GU32 2HX

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Samantha Thorne is General Manager at Downs House Care Home.

Downs House was established in 1976 and prides itself on providing high quality care to the people of Petersfield and the surrounding area.

This residential care home is situated amid beautiful Hampshire countryside yet less than one mile from the centre of the market town of Petersfield.

Downs House is currently registered to provide care for 37 elderly residents. However, we are due to complete our new renovation and extension in Summer 2016, which will add 12 new large and well-appointed bedrooms with en suite wet rooms to our home.


Care Options We Can Provide
Support For Companionship, Daily Respite Care, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Downs House Care Home has taken the appropriate steps to ensure the safety of residents by offering enhanced training and virus testing.

Staff continue to wear masks and PPE, testing for new admissions and discharges, visitors encouraged not to visit if unwell. Testing available.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The public areas are delightfully appointed and include a large Lounge and Sun Lounge which open onto lovely landscaped gardens.

The Dining Room and Garden Room have separate tables where residents can dine in small groups. There is also a Television and Video Lounge and a Hairdressing Salon.

Downs House has a range of facilities that ensure that their residents’ needs are fully met.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Our existing accommodation consists of 34 quality bedrooms, all are tastefully appointed and fully furnished. All have en-suite toilets and many have en-suite bathrooms. There are bedrooms on the ground, first and second floors, all served by two full shaft lifts.


About Our Rooms
Number Of Rooms 49
Number Of Ensuite Rooms 3
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Activities Are So Important

Both Downs House and Stroud House have Activity Co-Ordinators who work hard to ensure that residents enjoy themselves whatever their individual circumstances or challenges and to this end a range of varied activities are organised. They can also provide some one to one support for those unable to join in group activities. We aim to provide at least one activity every day.

Also popular are the regular outings, with visits to a wide variety of places of interest, theatre shows, historical sites, pub lunches, local attractions and much more. With our own minibuses, helpful carers and wheelchairs always on hand, it is possible for all residents to join in and enjoy the opportunities available.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

We do not normally allow pets in the home, however, we understand that a pet may be the main companion of a new resident, therefore, at the discretion of the Manager we may allow a pet to join its owner in the home, provided the following conditions are met:

  • There is not an existing resident with an allergy to the particular pet.
  • The pet is fully house trained. The care staff will not be responsible for clearing up after the pet, emptying litter trays etc.
  • The pet does not become aggressive or liable to harm another resident or member of staff in anyway.
  • The pet will be subject to a one months' trial period to assess suitability.

Can You Bring Your Pet
Yes

Reservoir Lane
Petersfield
Hampshire
GU32 2HX

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 3rd October 2025
Published Date 18th December 2025
Current Report

Downs House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Downs House Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 16th February 2011
Service Provider Western Health Care Limited, GU32 2HX
Transport
Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Downs House Care Home

Downs House Care Home was given an overall rating of "Good" by the CQC in December 2025.
Downs House Care Home provides Residential, Dementia and Respite care.
Downs House Care Home has 49 rooms.
Prices for Downs House Care Home start from £1,000.00 per week.
Downs House Care Home is owned by South Downs Care.
Yes. Downs House Care Home does offer Residential care.
Yes. Downs House Care Home does offer Respite care.
Yes. Downs House Care Home does provide care for people with Dementia.
Downs House Care Home comes under Hampshire.
Downs House Care Home does not accept Local Authority clients.
Downs House Care Home does not accept NHS Continuing Healthcare clients.
Samantha Thorne is the manager of Downs House Care Home.

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