Derby Heights Care Home

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Rykneld Road
Littleover
Derby
Derbyshire
DE23 4BU

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Diane Henry is Home Manager at Derby Heights Care Home.

Diane has enjoyed a 20-year career in the care sector. She comes to Derby Heights with a wealth of experience and her roles include Home Manager and Regional Director. Diane believes that her natural affinity for care drew her to the sector initially, and her passion for residents' wellbeing and independence drives her ongoing commitment to the role. 

She lives with her husband in South Yorkshire and enjoys spending time with her family.

Diane Henry

Introducing our Vibrant Care Home in Derby


Derby Heights Care Home offers quality, stylish retirement living in the village of Littleover, on the edge of Derby and adjacent to the Nuffield Private Hospital. The residential care, support and companionship at our award-winning Littleover care home offers our residents the platform they need to enjoy their retirement years in the company of other like-minded residents, all in a home with outstanding interiors; lively, spacious cafes, dining rooms, balconies, and intimate lounges. Our home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side.

Derby Heights benefits from a fresh and modern atmosphere. The home has a variety of spaces, from private dining rooms to a fully installed cinema, meaning there is something here for everyone, a room whatever the occasion or mood. From relaxing reading lounges to the buzz and spaciousness of Wren’s Café, with its floor to ceiling windows. Life at Derby Heights is what you make it, whether it is reminiscing with new friends, entertaining family, or just catching up on the papers in one of our many comfortable communal lounges.

Derby Heights Care Home comprises of a variety of en-suite bedrooms, including companion suites for couples and bedrooms that have access to their very own patio areas. These residents also benefit from the large, landscaped garden with its mature trees, paths, raised beds and gazebo, which is just an open door away. All rooms have en-suite wet rooms and TVs as standard.


Derby Heights Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are confident that our care homes are now some of the very safest places to live and work.

All of our staff have been trained in additional and heightened cleansing protocols and hygiene regimes, and these are being supported by a leading sanitisation system as part of our comprehensive infection controls. Testing regimes will continue for staff, residents and visitors.

We have re-aligned the resident in-house services to meet social distance guidance from the Government, for areas such as lounges and dining rooms, and for visiting entertainers and hair dressers; we are working hard to restore these services within the ‘new normal’ circumstances as soon as we can, when lockdown rules allow.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

Avery Healthcare has invested in outdoor garden ‘visitor pods’

The pods, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters – suitable for these winter months.

safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

Our care home in Derby has such a variety of spaces from private dining rooms to a fully installed cinema, there is something here for everyone, a room whatever the occasion or mood. From relaxing reading lounges to the buzz and spaciousness of Wren’s Café, with its floor to ceiling windows. Life at Derby Heights is what you make it, whether it is reminiscing with new friends, entertaining family or just catching up on the papers in one of our many communal lounges.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Cinema, Coffee Shop, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Seating.

Our Photos

Description

Derby Heights offers a variety of en-suite bedrooms, including companion suites for couples and bedrooms that access their very own patio areas and for whom our large, landscaped garden with its mature trees, paths, raised beds and gazebo is just an open door away. All rooms have en-suite wet rooms and TVs as standard.


About Our Rooms
Number Of Rooms 75
Number Of Ensuite Rooms 75
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Private Patio.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00
Residential Dementia Fees From / Price Per Week £1,250.00
Respite Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Derby
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Life within our residential care home is both stimulating and varied. We recruit energetic Well-being Co-ordinators who ensure that there is always something going on, whatever your interests, each and every day of the week. We publish our programme of activities and events so that family and friends can join in, and we also ensure that our Derby Heights Facebook page is regularly updated so that relatives can see what we are getting up to, even when they are unable to visit. It is something that has proven very popular.

We like to get out and about across Derbyshire too and our mini-van is a regular visitor to local places of interest, whether it is trips to the theatre, local heritage sites, shopping or just a Sunday lunch down at the pub.


Timetables
Derby Heights salon.jpg Derby-Heights-Cafe-.webp Derby-Heights-Cinema-Room.webp Derby-Heights-trees-.webp

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Pub, Shopping, Theatre.

Rykneld Road
Littleover
Derby
Derbyshire
DE23 4BU

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 25th March 2024
Published Date 23rd July 2024
Current Report

Derby Heights Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Derby Heights Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 19th August 2015
Service Provider Avery Homes Derby Limited, NN4 9BS
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Derby Heights Care Home

Derby Heights Care Home was given an overall rating of "Good" by the CQC in July 2024.
Derby Heights Care Home provides Residential, Dementia and Respite care.
Derby Heights Care Home has 75 rooms.
Prices for Derby Heights Care Home start from £1,250.00 per week.
Derby Heights Care Home is owned by Avery.
Yes. Derby Heights Care Home does offer Residential care.
Yes. Derby Heights Care Home does offer Respite care.
Yes. Derby Heights Care Home does provide care for people with Dementia.
Derby Heights Care Home comes under Derby.
Derby Heights Care Home accepts Local Authority clients.
Derby Heights Care Home accepts NHS Continuing Healthcare clients.
Diane Henry is the manager of Derby Heights Care Home.

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