Claybourne
Book a Visit
Turnhurst Road
Chell
Stoke On Trent
Staffordshire
ST6 6LA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,407.65 |
| Regulator's Rating | Good |
Meet The Manager
Mark Gratton is Manager at Claybourne.
With nearly two decades of experience in the care sector, Mark Gratton leads MHA Claybourne with a strong commitment to person-centred care and community values. Since joining MHA in 2014 as a care assistant, he has progressed through roles in both retirement living and residential care, becoming Home Manager in April 2025. Mark is dedicated to fostering an inclusive, supportive environment where residents, families and colleagues feel truly connected.
MHA Claybourne is a thoughtfully designed dementia care home shaped by the pioneering principles of Tom Kitwood, a world-leading specialist in person-centred dementia care. Every detail of the home reflects his vision, from its free-flowing, spacious layout to its emphasis on connection, comfort and calm. With no stairs or lifts, the environment is intuitive, accessible and supportive for people at every stage of their dementia journey.
At the heart of Claybourne is a longstanding, dedicated team who create a warm and vibrant community. Residents, families, friends and volunteers all play a part in shaping daily life, contributing to a genuine sense of belonging. The home’s characterful atmosphere shines through in its traditions too, including the much-loved “Oatcake Wednesday,” enjoyed by residents and staff alike.
Set within secure, beautifully maintained gardens, the home offers peaceful outdoor spaces that suit relaxation, exploration and social activities. During weekdays, the gentle sound of children playing at the neighbouring school brings additional joy and connection across the generations. Together, these surroundings and relationships make MHA Claybourne a uniquely supportive and uplifting place to live.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Claybourne is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Each 'avenue' contains residents’ rooms, a living/dining room, assisted bathrooms and ancillary features so that, with the exception of main cooking and laundry facilities, it is ‘self contained’. Each of the lounges opens onto a patio area, which in turn allows access to the large secure gardens with paths, garden seating and a purpose-built sensory garden. It was important that the layout should make sense to residents and allow easy access and circulation but without long, straight corridors. Doors, fittings and fixtures were chosen to reinforce a sense of “home” but at the same time residents have maximum visibility to aid orientation. Fundamental to the design is a large central foyer area which links the groups and provides space in which residents can walk, sit or engage in activities. Here, too, residents can meet for services or larger functions. The hair dressing salon opens off this central area. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 1977 |
| How Many Floors We Have |
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| 1 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Chiropodist, Day Centre, Dentist, Hairdressers, Optician. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Interactive Digital Touch Table. |
| Description |
|---|
|
All 46 of our rooms are single rooms and have en-suite sink and toilet facilities. Our rooms are all furnished, but if you wish to bring your own furniture, we welcome this decision. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 46 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Internet Access, Telephone Point, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,407.65 |
| Nursing Fees From / Price Per Week | £1,822.70 |
| Residential Dementia Fees From / Price Per Week | £1,661.53 |
| Funding Types | |
|---|---|
| Local Authority | Stoke-on-Trent |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
|
Funded through charitable support, every MHA care home also prides itself in being able to offer unique and memorable opportunities and activities for residents to quite literally help them 'seize the day'. We are committed to providing alternative therapies such as music therapy to residents, whilst investing in new technology like our interactive dementia tables. We also have our Chaplain who offers pastoral support to all, whatever their beliefs |
| Activities At Home |
|---|
| Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Do you use motion sensors? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
|---|
|
What type of pets are allowed? Cats, dogs, fish, birds. What responsibility does the resident have for the pet(s)? We will support the resident to take as much responsibility as is able What responsibility does the home have for the pet(s)? Please discuss with home manager - will vary by resident need |
| Can You Bring Your Pet |
|---|
| Yes |
| We Welcome |
|---|
| Cats, Dogs, Others (subject to review). |
Turnhurst Road
Chell
Stoke On Trent
Staffordshire
ST6 6LA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 23rd December 2020 |
| Last rated | 15th November 2019 |
| Current Report | |
| Historic Reports | |
| Registration Date | 22nd December 2010 |
| Service Provider | Methodist Homes, DE1 2EQ |
Claybourne Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Catholic Church. |
| Nearby Services |
|---|
| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Claybourne
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