Chestnut Court Care Home

Becky worked with clients with learning disabilities and mental health difficulties for 10 years before joining the team at Chestnut Court in 2010 in search of a change of direction. She’s progressed through various roles, becoming Deputy Manager in 201 and Manager in 2016. Becky holds NVQ Level 2 in dementia care and medication, and is currently doing studying for her Level 5 qualifications. Becky enjoys working at Chestnut Court because she likes to make a difference in people’s lives, she enjoys the fact that the team all pull together providing the best care they can to make residents feel that Chestnut Court is their home. She values the fact that the company encourages each carer to be the best that they can be and provide the learning and development to support this. She loves to be able to make a tangible difference to people’s lives at Chestnut Court – Residents, Relatives and the staff team.

Lisa joined the Chestnut Court team in February 2016, initially working nights as a Team Leader. She is now being supported to develop her career and is Deputy Manager at Chestnut Court. She works hard to be supportive to residents, their family and friends and is on hand for a chat if there are any concerns. Lisa will always go the extra mile. She has grown in confidence since progressing to she values the support she receives from the team at Chestnut Court and the Business Support Centre. Lisa has a bit of a sweet tooth and readily admits that her weakness is chocolate cakes and biscuits.

Emma worked for a major retailer for eight years, before leaving in 2013 to pursue a new career in care at Chestnut Court. She has already completed all her mandatory training, and is now working towards her NVQ Level 2 in housekeeping. Emma’s pleased she made the move to Chestnut Court, which she’s found very friendly, and special in the way we care for the elderly.

Scott is an experienced chef having worked many years in hospitality and care home environments prior to starting at Chestnut Court.

Scott said he was made to feel very welcome by everyone on day 1, “it is what is says on the website it is a very friendly happy home, you could go as far as to say it’s like home from home”.

Scott found staff eager to help him and the training and support he received from his mentor allowed him to settle quickly into my new job.  “I wasn’t rushed but given all the support I needed to feel confident and relaxed”. The managers are really down to earth and easy to get on with; they are approachable and supportive.

What Scott enjoys most about working at Chestnut Court is the relaxed friendly atmosphere, “it is a fun place to work”.

Prior to working at Chestnut Court Daniel worked in fast food and pub restaurants but has found working at Chestnut Court has given him a much better work/life balance, which makes it a pleasure for him to come to work each day.

Daniel told us:  “I really enjoy coming to work, It’s just like being at home and cooking in your own kitchen I’ve got to say it’s the nicest job I have ever had.  We are just like one big happy family and everyone works well together to achieve the best for the residents.    The management team are very supportive, encouraging and down to earth you can have a laugh and joke with them, it makes for a very friendly place to work.  I have been encouraged to progress, and been given the training required for the role”

Marcelo joined the team in 2019 as a carer and quickly showed his potential and was encouraged and supported to take on a Team Leaders role in 2020.  Prior to coming to England from Portugal and taking up caring as a career he was a main carer for members of his family.

Marcelo took on a role as a carer firstly with an agency because he wanted to work directly with people and to improve as a person. Marcelo is a valuable member of the team and has a great attitude to his work and caring for the residents.

Marcelo told us:  “I enjoy working at Chestnut Court because of its professional environment and positive working relationships with residents, team members, management and family and friends”.

Charlotte was inspired to work as a carer from listening to her great grandmother experiences an auxiliary nurse. She is very pleased to be working at Chestnut Court and the opportunities it has given her to grow.

Charlotte told us: “I felt immediately at home working at Chestnut Court everyone was so helpful and supportive. The residents are great and amazing all rolled into one!

The managers and the whole team work as one, we know each other’s strengths, we communicate very well with one another and work in sync.

If you come to work at Chestnut Court you will be given all the training you need to improve my knowledge and experience. The training is exceptional and the trainer is very good.

If I were to sum up working at Chestnut Court, it’s a warm, friendly, welcoming home where you don’t feel like you are at work”.

Pam is our longest serving member of staff at Chestnut Court. Pam has worked in care since leaving school at the age of 16, getting the urge to work in care when she undertook work experience in a care home. Pam has many years’ experience delivering care to the elderly.

Pam told us: “I really enjoy interacting with the residents and making a difference to their daily lives, this is helped by the environment at Chestnut Court which is friendly and homely.

I have been given many opportunities to improve my knowledge and achieved a NVQ 2 in Health & Social Care. Chestnut Court encourages you to do your best and supports you to develop your career if you wish to do so”.

Maria joined Chestnut Court Team in 2017 having first worked for an agency as a carer. Once Maria started working at Chestnut Court she didn’t want to leave. Maria is a lively, energetic member of the team who is very supportive of others and who always wants to do her best for the residents.

Maria told us: “Chestnut Court is like my second home, I enjoy coming to work and doing the best I can for the residents.  I love being with the residents and the team, we really are like one big family!

I have received a great deal of support to improve my English and adapt to the culture.  The support and encouragement I have received to improve my knowledge through training and learning on the job has been great!”