Chestnut Court Care Home

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Profile Strength
Excellent 91%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £750.00
Regulator's Rating Good
Meet The Manager

Becky Wilson is Registered Manager at Chestnut Court Care Home.

Becky worked with clients with learning disabilities and mental health difficulties for 10 years before joining the team at Chestnut Court in 2010 in search of a change of direction. She’s progressed through various roles, becoming Deputy Manager in 201 and Manager in 2016. Becky holds NVQ Level 2 in dementia care and medication, and is currently doing studying for her Level 5 qualifications. Becky enjoys working at Chestnut Court because she likes to make a difference in people’s lives, she enjoys the fact that the team all pull together providing the best care they can to make residents feel that Chestnut Court is their home. She values the fact that the company encourages each carer to be the best that they can be and provide the learning and development to support this. She loves to be able to make a tangible difference to people’s lives at Chestnut Court – Residents, Relatives and the staff team.

Becky Wilson

Chestnut Court Rest Home is part of Beritaz Care, which has extensive experience and a reputation for providing a high level of care and support throughout Dorset, Hampshire and Surrey. All team members undertake regular and on-going continuing professional development to ensure the highest possible standards are maintained.

Chestnut Court Rest Home is located between the New Forest and the sea, offering a healthy and quiet place to live, yet with good transport links and within easy reach of New Milton town itself. The home has beautiful landscaped grounds with a secured garden, which can be accessed and enjoyed all year around.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

All staff and residents are being kept safe inline with the changing government guidelines, full use of PPE at all time , all staff have uniforms which are kept inside the homes and not taken off site including footwear.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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Minimum Age
65

Our Building and Facilities

Warm, compassionate care is offered within a home from home environment in single rooms with ensuite facilities. Residents are encouraged to bring their own familiar and treasured items into their rooms so that they may settle comfortably.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Own furniture if required, Adapted bed facilities, A modern Passenger lift, Emergency call system, Pets by arrangement, Phone point in room and mobile access, Residents internet access, Television point, Wheelchair access


About Our Rooms
Number Of Rooms 25
Number Of Ensuite Rooms 25

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

It is our intention to deliver not only excellent care, but to do it to the same standard that we would for our own loved ones, an approach that could be typified by a telephone system which allows residents to retain their own ‘home number’, offering a degree of independence and a small but always appreciated feeling of familiarity.


Our Team
Becky Wilson
Becky Wilson
Registered Manager

Becky worked with clients with learning disabilities and mental health difficulties for 10 years before joining the team at Chestnut Court in 2010 in search of a change of direction. She’s progressed through various roles, becoming Deputy Manager in 201 and Manager in 2016. Becky holds NVQ Level 2 in dementia care and medication, and is currently doing studying for her Level 5 qualifications. Becky enjoys working at Chestnut Court because she likes to make a difference in people’s lives, she enjoys the fact that the team all pull together providing the best care they can to make residents feel that Chestnut Court is their home. She values the fact that the company encourages each carer to be the best that they can be and provide the learning and development to support this. She loves to be able to make a tangible difference to people’s lives at Chestnut Court – Residents, Relatives and the staff team.

Lisa Shaylor
Lisa Shaylor
Deputy Manager

Lisa joined the Chestnut Court team in February 2016, initially working nights as a Team Leader. She is now being supported to develop her career and is Deputy Manager at Chestnut Court. She works hard to be supportive to residents, their family and friends and is on hand for a chat if there are any concerns. Lisa will always go the extra mile. She has grown in confidence since progressing to she values the support she receives from the team at Chestnut Court and the Business Support Centre. Lisa has a bit of a sweet tooth and readily admits that her weakness is chocolate cakes and biscuits.

Emma Wilson
Emma Wilson
Activities Co-ordinator

Emma worked for a major retailer for eight years, before leaving in 2013 to pursue a new career in care at Chestnut Court. She has already completed all her mandatory training, and is now working towards her NVQ Level 2 in housekeeping. Emma’s pleased she made the move to Chestnut Court, which she’s found very friendly, and special in the way we care for the elderly.

Scott Funnell
Scott Funnell
Chef

Scott is an experienced chef having worked many years in hospitality and care home environments prior to starting at Chestnut Court.

Scott said he was made to feel very welcome by everyone on day 1, “it is what is says on the website it is a very friendly happy home, you could go as far as to say it’s like home from home”.

Scott found staff eager to help him and the training and support he received from his mentor allowed him to settle quickly into my new job.  “I wasn’t rushed but given all the support I needed to feel confident and relaxed”. The managers are really down to earth and easy to get on with; they are approachable and supportive.

What Scott enjoys most about working at Chestnut Court is the relaxed friendly atmosphere, “it is a fun place to work”.

Daniel Thorne
Daniel Thorne
Chef

Prior to working at Chestnut Court Daniel worked in fast food and pub restaurants but has found working at Chestnut Court has given him a much better work/life balance, which makes it a pleasure for him to come to work each day.

Daniel told us:  “I really enjoy coming to work, It’s just like being at home and cooking in your own kitchen I’ve got to say it’s the nicest job I have ever had.  We are just like one big happy family and everyone works well together to achieve the best for the residents.    The management team are very supportive, encouraging and down to earth you can have a laugh and joke with them, it makes for a very friendly place to work.  I have been encouraged to progress, and been given the training required for the role”

Marcelo
Marcelo
Team Leader

Marcelo joined the team in 2019 as a carer and quickly showed his potential and was encouraged and supported to take on a Team Leaders role in 2020.  Prior to coming to England from Portugal and taking up caring as a career he was a main carer for members of his family.

Marcelo took on a role as a carer firstly with an agency because he wanted to work directly with people and to improve as a person. Marcelo is a valuable member of the team and has a great attitude to his work and caring for the residents.

Marcelo told us:  “I enjoy working at Chestnut Court because of its professional environment and positive working relationships with residents, team members, management and family and friends”.

Charlotte Wrigley
Charlotte Wrigley
Health Care Assistant

Charlotte was inspired to work as a carer from listening to her great grandmother experiences an auxiliary nurse. She is very pleased to be working at Chestnut Court and the opportunities it has given her to grow.

Charlotte told us: “I felt immediately at home working at Chestnut Court everyone was so helpful and supportive. The residents are great and amazing all rolled into one!

The managers and the whole team work as one, we know each other’s strengths, we communicate very well with one another and work in sync.

If you come to work at Chestnut Court you will be given all the training you need to improve my knowledge and experience. The training is exceptional and the trainer is very good.

If I were to sum up working at Chestnut Court, it’s a warm, friendly, welcoming home where you don’t feel like you are at work”.

Pam
Pam
Health Care Assistant [Nights]

Pam is our longest serving member of staff at Chestnut Court. Pam has worked in care since leaving school at the age of 16, getting the urge to work in care when she undertook work experience in a care home. Pam has many years’ experience delivering care to the elderly.

Pam told us: “I really enjoy interacting with the residents and making a difference to their daily lives, this is helped by the environment at Chestnut Court which is friendly and homely.

I have been given many opportunities to improve my knowledge and achieved a NVQ 2 in Health & Social Care. Chestnut Court encourages you to do your best and supports you to develop your career if you wish to do so”.

Maria
Maria
Health Care Assistant

Maria joined Chestnut Court Team in 2017 having first worked for an agency as a carer. Once Maria started working at Chestnut Court she didn’t want to leave. Maria is a lively, energetic member of the team who is very supportive of others and who always wants to do her best for the residents.

Maria told us: “Chestnut Court is like my second home, I enjoy coming to work and doing the best I can for the residents.  I love being with the residents and the team, we really are like one big family!

I have received a great deal of support to improve my English and adapt to the culture.  The support and encouragement I have received to improve my knowledge through training and learning on the job has been great!”

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £750.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, so we offer a comprehensive range of services to help our clients make the most of their meals.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Menu
Example menu Chestnut Court.pdf
Activities Are So Important

Activities and events

  • Various outings in minibus
  • Short walks or indoor ball games
  • Meet and pet friendly dogs
  • Talks and performances by local groups and volunteers
  • A glass of sherry in our secure landscaped, mature gardens
  • Variety of themed days such as our vintage tea
  • Family and friends summer garden and Christmas parties
  • Jointly organised events within the community
  • Regular visits from local school

Our Photos

Timetables
Chestnut Court June Activity Planner 2021.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We do allow pets, by managers discretion and agreement. 


9 Copse Road
New Milton
Hampshire
BH25 6ES

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 16th February 2021
Last rated 15th April 2021
Reports

15th April 2021

5th May 2020

1st August 2017

20th August 2015

4th October 2013

22nd November 2012

Registration Date 6th January 2011
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Chestnut Court Care Home

Chestnut Court Care Home was given an overall rating of "Good" by the CQC in April 2021.
Chestnut Court Care Home provides Dementia, Respite and Residential care.
Chestnut Court Care Home has 25 rooms.
Prices for Chestnut Court Care Home start from £750.00 per week.
Chestnut Court Care Home is owned by Beritaz Care.
Yes. Chestnut Court Care Home does offer Residential care.
Yes. Chestnut Court Care Home does offer Respite care.
Yes. Chestnut Court Care Home does provide care for people with Dementia.
Chestnut Court Care Home comes under Hampshire.
Chestnut Court Care Home accepts Local Authority clients.
Chestnut Court Care Home accepts NHS Continuing Healthcare clients.
Becky Wilson is the manager of Chestnut Court Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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