Highcliffe Nursing Home

5 Stuart Road
Highcliffe
Christchurch
Dorset
BH23 5JS

Website

Tel: 01425 689328

Care Provider: Althea Healthcare Properties Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Tracey Millar is Home Manager at Highcliffe Nursing Home.

Having worked in the finance world for several years I decided that a change was due. I initially joined Kingsley Healthcare as an administrator with additional responsibilities for activities. I have through the years developed my skills and knowledge base to secure my current position as Manager. This through the support and guidance of the local and senior management team. I really enjoy my role and very keen that we make differences in people’s lives on a daily basis. Something we at Highcliffe achieve to a high standard.

I live locally with my family and enjoy the company of others and walking my dogs along the beach.

Tracey Millar

Highcliffe is a very comfortable and friendly registered nursing home set in one of Dorset’s most prestigious areas, Highcliffe-on-Sea. The home occupies an enviable position on one of the resort’s quiet residential streets only a short distance from award-winning beaches and impressive clifftop views. The home offers high quality specialist nursing, residential, dementia and end of life care, with respite care also offered.

Highcliffe offers a self-contained, comfortable retreat set amongst beautifully maintained gardens where residents can breathe in the fresh seaside air. The building has recently undergone an extensive refurbishment programme the results of which are most obvious in its comfortable communal areas.

Highcliffe provides quality nursing and dementia care for up to 45 residents at any one time. Large, comfortable communal areas are equipped with plenty of comfortable chairs and large flat screen televisions, and residents have independent access to a secure landscaped garden.

Care Options We Can Provide
Support For Companionship, Personal care, End Of Life.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age
18

Our Building and Facilities

Highcliffe offers a self-contained, comfortable retreat set amongst beautifully maintained gardens where residents can breathe in the fresh seaside air. The building has recently undergone an extensive refurbishment programme the results of which are most obvious in its comfortable communal areas.

The three comfortable lounges have large flat-screen televisions ensuring everyone can enjoy their favourite programmes. The conservatory area is light and airy - a popular place for residents to meet with friends and family. The warm and friendly dining areas are where most residents choose to tuck into the delicious, freshly prepared homemade food, although if preferred the meals can be served in the bedrooms. 

Within the house we are fortunate to have a well-equipped multi-sensory room, which brings great pleasure to a number of residents, as do the themed functions that take place throughout the year.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Conservatory.

What Else Do We Provide
Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Seating, Secure Garden, Communal Patio.

Our Photos

Description

We welcome and encourage our residents to make their rooms as homely and personalised as possible. This is achieved by introducing a resident’s own belongings to create a space in which they will feel safe and happy. Paintings, a favourite ornament or two and plenty of family photographs can all be of comfort and will help to calm any unsettled feelings.


About Our Rooms
Number Of Rooms 46

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Internet Access.

Our Photos
Description

The staff members at Highcliffe all have a kind and caring nature, they fully understand the meaning of real person centre care and are skilled in engaging residents in meaningful activities. The home is continually committed to specialist training, which enables staff to help individuals express their needs and to maintain a high level of independence, self-worth and well-being.

The enthusiastic, caring staff are always on hand to be with residents throughout the day and at night if required. The staff are compassionate people who love to help the residents do what they enjoy. They naturally engage with the residents, to swap stories, to laugh and cry with them, while residents are encouraged to follow their own interests and make their own decisions.

The care team at Highcliffe are specifically selected to meet the criteria of a person centred worker and all undergo a continuous programme of training at practical and theoretical levels. Our own training arm, Kingsley Academy, provides most of our teaching.


The Importance Of Meal Times

We encourage all our residents to live as healthily as possible, to help them have long and pleasant lives. We encourage exercise, keeping minds active and eating nutritious food, and our healthy, balanced meals are made from scratch using only the best, locally sourced ingredients. We understand that people’s tastes and habits are different, and we ensure that the varied menu includes a great selection of nutritious delights and individuals’ favourites.

For lunch and supper there is a choice of main courses and desserts, and we invite the able residents to help set the tables, which involves them in the daily running of the house. Many residents enjoy helping out around the home with other chores and have a lot of input about all the choices made within the home, such as potential staff, building conversions, additions and decoration.

Mealtimes are a sociable part of the day and staff are skilled at persuading even the quietest residents to become involved in the conversations


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

As with all Kingsley homes, there are regular visits from hairdressers, chiropodists and holistic therapists. There is also an active entertainment programme for those who wish to participate, which includes a film club, yoga sessions, music afternoons and visiting professional entertainers. These activities are offered on a one to one or group basis. Within the house we are fortunate to have a well-equipped multi-sensory room, which brings great pleasure to a number of residents, as do the themed functions that take place throughout the year.

Being just a short stroll from the seafront and Highcliffe village centre, many local amenities and places of interest are easily accessed by residents and their visiting families.


Our Photos

Activities At Home
Music, Yoga, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

5 Stuart Road
Highcliffe
Christchurch
Dorset
BH23 5JS

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/f1b83f77-941f-4bce-b836-b36bf3bd8b3c
Report Published 14th December 2019
Registration Date 24th January 2011
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Shops, Restaurant.

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