Falkland Grange Care Home

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Profile Strength
Excellent 98%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,476.00
Regulator's Rating Good
Meet The Manager

Carla Kell is Home Manager at Falkland Grange Care Home.

Carla is an accomplished Home Manager with many years experience in the healthcare sector.  Since joining, she has led the team to achieve success with regulatory compliance and the rating of 'good' in their CQC inspection, all in the midst of a pandemic! Alongside this, Carla and her team have an exceptional reputation for providing the very best care, in a Pinders Healthcare Design award-winning environment.  

Carla Kell

Close to the centre of popular Newbury and a short drive from the M4 motorway, Falkland Grange Care Home is within easy reach of the many amenities the town has to offer, including the lively Newbury Racecourse.

As with all Porthaven care homes, we provide 24-hour support for residential, nursing, and dementia care in a choice of stylish and spacious accommodation tailored to your individual needs.

Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Cancer, Cerebral Palsy, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

There are plenty of communal areas which give the home a real sense of community, including a variety of lounges, restaurants, a hair salon and an activities lounge. A private dining room for family celebrations, a café and even a cinema complete the wide range of facilities on offer at our new care home.

Is Our Home Purpose Built

The Year Our Home Was Built
1 Dec 2019

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, GP, Gym, Hairdressers, Library, Lift, Minibus, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Interactive Digital Touch Table, Reduce Plastic Use.

Newsletter.pdf Key-Information-Falkland Grange.pdf Optional-Services-FG.pdf Important-Additional-Information-FG-2.pdf

Our Photos


Every resident benefits from their own spacious and private bedroom equipped with an en suite wetroom. There are also be adjoining rooms, where couples may choose to live together whilst receiving the care and support they both need.

About Our Rooms
Number Of Rooms 64
Number Of Ensuite Rooms 64

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Sky/Cable TV, Telephone Point.

Our Photos

All Porthaven homes offer a wide variety of exceptional care services for our residents, and we are confident we will be able to provide the care that you, or your partner or relative, need now, or may need in the future.

Every Porthaven home offers residential, nursing and dementia care, as well as respite care for short term stays, and this range of different services at each home enables all residents to know that even though their care needs may change, we will strive to continue to provide all of the care and support each resident may need at their home of choice.

When choosing a care home for themselves or a relative, most people hope to find a home which has spacious, attractive and comfortable rooms, a clean and fresh atmosphere, private single bedrooms with en suite wetrooms, delicious home-cooked food, well trained and compassionate staff, and enjoyable activities. In short, a home to provide the best care, where residents really feel cared for, safe, secure, happy and valued.

Every Porthaven home meets these standards but there are other elements that make a huge difference to our residents. The first is the attitude to caring: the attitude of positivity, of being genuinely interested in the welfare of others and wanting to help and assist. The second is our belief that happiness, smiles and laughter are essential elements of well-being which is why Porthaven care homes are probably the friendliest you will ever come across.

We believe it is essential before deciding to choose a Porthaven home that you should visit the home you are considering and see the quality of care we deliver. Similarly, prior to admission, we will meet every resident and their family to understand all of the care needed to ensure we can deliver it, and to commence the critically important process of understanding each and every resident’s unique history, needs, preferences and choices.

Our Team
Carla Kell
Carla Kell
Home Manager

Carla is an accomplished Home Manager with many years experience in the healthcare sector.  Since joining, she has led the team to achieve success with regulatory compliance and the rating of 'good' in their CQC inspection, all in the midst of a pandemic! Alongside this, Carla and her team have an exceptional reputation for providing the very best care, in a Pinders Healthcare Design award-winning environment.  

Fliss Sullivan
Fliss Sullivan
Home Administrator

Welcome to Felicity, or Fliss as she prefers to be known, who is our new home administrator. Fliss has worked for a commissioning care home before and says she is looking forward to welcome Falkland Grange’s first resident and seeing our home grow around her. Her extensive career background is in office management, HR, facilities and all aspects of administration. Outside of work, Fliss has two adult daughters and twin grandsons and enjoys reading, doing jigsaws, going to the theatre and socialising. 

Tim Willoughby
Tim Willoughby
Maintenance Technician

Welcome to Tim Willoughby who is our new maintenance technician. Tim has worked in maintenance and facilities for more than fifteen years and is very pleased to be part of our growing Falkland Grange team.
Tim has lived and worked in Newbury and the surrounding areas for over forty years with his wife Tracey and their three sons, Thomas, Edward and David. Alongside work, he is currently renovating his house which he is greatly enjoying and also loves football and his three dogs, who keep him fit.

Hailey Harvey
Hailey Harvey
Home Trainer

Welcome to Hailey our new home trainer! Hailey has a key role in ensuring that all members of staff complete their induction and mandatory training.
Hailey started her career in care at a small, family-run residential care home in 2007 before becoming a healthcare assistant. Previous to that, she was a training manager and secured her Education and Training Level 3 qualification. Hailey has lived in or around Newbury her whole life, has two rabbits and loves Dr Marten’s shoes, horror films and books.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,476.00
Nursing Fees From / Price Per Week £1,510.00
Residential Dementia Fees From / Price Per Week £1,557.00
Nursing Dementia Fees From / Price Per Week £1,543.00

Funding Types
Local Authority West Berkshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon light bites menu SAMPLE 1.PNG Pink tick icon private dining menu SAMPLE 1.jpg Pink tick icon SAMPLE daily afternoon tea menu.PNG Pink tick icon SAMPLE daily supper menu.PNG Pink tick icon SAMPLE snack menu.jpg Pink tick icon SAMPLE wine list.jpg
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to a Bistro.

Pink tick icon Residents have access to a Restaurant

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Staff also dine themselves with the residents they support.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon There is a weekly menu.

Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.

Pink tick icon Tables are well laid.

Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We have a waste management system.

Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.

Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Living well at a Porthaven home means you have the choice to live as active a lifestyle as you wish and so boredom is never a consideration. Our award-winning leisure and wellness philosophy focuses on active ageing and so our dedicated leisure and wellness team are on hand seven days a week delivering a programme of interesting and varied events and activities to promote resident wellbeing. Hobby clubs, keep fit classes, weekly trips out in our minibus, and special events such as the annual garden challenge ensure that there is always plenty to do at a Porthaven home.

Our Photos


Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Although pets cannot live with residents here at Falkland Grange, they are welcome visitors at any time.

Can You Bring Your Pet

Monks Lane
RG14 7RW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 9th April 2021
Last rated 30th April 2021

30th April 2021

26th August 2020

Registration Date 9th December 2019
Service Provider Porthaven Care Homes No 3 Limited, SL4 1LD
Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Falkland Grange Care Home

Falkland Grange Care Home was given an overall rating of "Good" by the CQC in April 2021.
Falkland Grange Care Home provides Nursing, Dementia, Respite and Residential care.
Falkland Grange Care Home has 64 rooms.
Prices for Falkland Grange Care Home start from £1,476.00 per week.
Falkland Grange Care Home is owned by Porthaven Care Homes.
Yes. Falkland Grange Care Home does offer Residential care.
Yes. Falkland Grange Care Home does offer Respite care.
Yes. Falkland Grange Care Home does provide care for people with Dementia.
Falkland Grange Care Home comes under West Berkshire.
Falkland Grange Care Home accepts Local Authority clients.
Falkland Grange Care Home accepts NHS Continuing Healthcare clients.
Carla Kell is the manager of Falkland Grange Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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