Baylham Care Centre
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Upper Street
Baylham
Ipswich
Suffolk
IP6 8JR
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,685.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Donna Owen is Manager at Baylham Care Centre.
Donna brings a wealth of knowledge and leadership experience within the care sector. She is committed to delivering high-quality, person-centred care and ensuring residents are supported in a safe, welcoming, and well-led environment.
Donna works closely with residents, families, and staff to maintain strong communication and continuity of care. Her focus is on supporting the team, strengthening community life within the home, and ensuring residents feel comfortable, valued, and at home.
Welcome to Baylham Care Home, where we provide expert-led nursing care in a compassionate and supportive environment. Set in stunning countryside and nestled in the peaceful village of Baylham, our home offers high-quality, specialised care, from residential services to caring for those with complex care needs.
Our experienced team is committed to delivering personalised care, ensuring comfort, fulfilment and dignity within a nurturing environment, where residents can feel truly at home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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At Baylham Care Home we take infection prevention and control extremely seriously. In addition to our standard hygiene practices, we have implemented a comprehensive programme of safety measures to protect both residents and staff. These include: Enhanced Cleaning Regimes: We’ve increased the frequency of cleaning and sanitation throughout the home, with particular focus on high-touch areas such as handrails, door handles, communal spaces and bathroom facilities. Robust PPE Protocols: All staff are provided with appropriate Personal Protective Equipment (PPE) and trained in its correct use. PPE supplies are regularly reviewed to ensure consistent availability. Ongoing Staff Training: Our team receives up-to-date training on infection prevention best practices, including hand hygiene, correct donning and doffing of PPE, and recognising early signs of infection. Vaccination and Boosters: We actively promote vaccinations and boosters for residents and staff to maintain high levels of immunity against seasonal illnesses and other vaccine-preventable infections. Visitor Safety Measures: Visiting arrangements are carefully managed with risk-based assessments, clear guidance for visitors, and infection-control practices in place to allow safe social contact while reducing transmission risk. Cohorting and Isolation Protocols: Where necessary, we implement cohorting and isolation procedures to reduce cross-infection between residents while ensuring compassionate care continues. Promoting Good Hygiene: Hand sanitising stations are readily available throughout the home, and we encourage regular handwashing for residents, staff and visitors alike. Air Quality and Ventilation: We monitor and optimise ventilation in communal and living areas to support a healthier indoor environment. These measures are regularly reviewed and updated in line with the latest public health advice to ensure the safety and wellbeing of everyone at Baylham Care Home. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
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Baylham is set in a safe, serene environment, overlooking beautiful countryside with tranquil walking paths that provide both security and a deep connection to nature. Our secure gardens offer additional comfort, providing peaceful spaces for relaxing walks in a safe and stimulating environment. Our unique Village Green, featuring a mock post office, shop, and a seaside scene, is designed to spark interaction and reminiscence, helping residents reconnect with fond memories. Reminiscence strengthens sense of identity, boosting confidence, and encouraging meaningful communication in a space where residents feel safe, valued, and understood. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
|---|
|
Each room and common area is designed with accessibility in mind, ensuring comfort and ease of movement for all. To make each room feel like home, we encourage personalised decorations, memory boxes and photos, creating a sense of comfort and familiarity. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 55 |
| Number Of Ensuite Rooms | 55 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,685.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
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We offer a variety of activities, such as dementia-specific tables, that are designed to stimulate the mind and foster social interaction. We also work closely with community partners, like local football clubs, to create opportunities for residents to connect with the wider community and enjoy familiar, joyful experiences. |
| Our Photos |
|---|
| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
|
Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
Upper Street
Baylham
Ipswich
Suffolk
IP6 8JR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Requires Improvement |
| Effective | Requires Improvement |
| Inspection Reports | |
| Assessment Date | 12th February 2026 |
| Published Date | 25th June 2026 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 9th September 2019 |
| Service Provider | Optima HCI Limited, TW11 8LZ |
Baylham Care Centre Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Park, Pub, Restaurant, Shops. |
Frequently asked questions about Baylham Care Centre
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