1 Hambleton Grove
Knaresborough
North Yorkshire
HG5 0DB
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,720.00 |
| Regulator's Rating | Good |
Klara Spatenkova is Care Home Manager at The Manor House Knaresborough.
I qualified as a general nurse in Czech Republic where I grew up and have lived in Harrogate for 17 years. I have been at The Manor House for over 5 years and progressed to my current position internally. I truly believe that our team delivers person-centred care that is in accordance with Anchor Hanover values.
Our home is located in the market town of Knaresborough and has a cosy family feel. We have close community links and are always looking at new ways to engage our neighbours and local groups to enhance our residents experiences.
The Manor House at Knaresborough is a contemporary residential care home set in elegant surroundings. The Manor House offers first class care and facilities with premium en-suite rooms for up to 75 residents, in a light and spacious setting.
At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. The Manor House Knaresborough is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.
Our dedicated service, combined with The Manor House Knaresborough beautifully appointed environment and facilities, allow our residents to live a full, rich and meaningful life in the company of supportive, like-minded people.
We also offer respite care and shorter stays as well as permanent care at The Manor House Knaresborough, so if you are thinking about going away, but worried about your loved one we can offer a helping hand.
If you are looking for a home for yourself or a loved one, please contact our friendly team to book a private tour.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care, Reablement, Support for Couples. |
| Disability Support | Hearing Impairment, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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You’ll always find plenty to do at The Manor House at Knaresborough, with a host of daily leisure activities for you to take part in. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls. |
| Description |
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The Manor House at Knaresborough offers a luxurious, safe and friendly environment, with facilities to make you feel at home in our care. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 75 |
| Number Of Ensuite Rooms | 75 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Unfurnished. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,720.00 |
| Residential Dementia Fees From / Price Per Week | £1,720.00 |
| Respite Fees From / Price Per Week | £1,900.00 |
| Funding Types | |
|---|---|
| Local Authority | North Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Dining Styles |
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| Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
With social events in the home and the community, arranged in collaboration with residents, you can make your life at The Manor House at Knaresborough a hive of activity or as gentle as you wish. Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process. We know how important it is to maintain close bonds with the people in your life. At The Manor House, visitors are always welcome as an integral part of daily life. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Our homes are 'Pet Friendly' at discretion of the Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
1 Hambleton Grove
Knaresborough
North Yorkshire
HG5 0DB
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 30th August 2022 |
| Last rated | 21st October 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 22nd July 2019 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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