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68 Manygate Lane
Shepperton
TW17 9EE

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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,250.00
Regulator's Rating Good
Meet The Manager

Emma Dudhee is Care Home Manager at The Burlington.

Emma Dudhee joined our team in Autumn 2018. Emma is a highly experienced Care Home Manager with over twenty years’ experience within the care industry. She is a qualified nurse with extensive management experience and is hugely passionate about caring for the elderly. Emma prides herself on providing the highest service to residents and their families.

Emma Dudhee

The Burlington is located at the heart of Shepperton Village, with all its local amenities and transport links; and is set a stone’s throw away from The Thames and local high street.

Shepperton has plenty of places to explore including its quaint riverside pubs, Shepperton Marina, local garden centres and parks amongst various other attractions within the wider area.

We provide dedicated, personalised care in a home from home environment for your loved one to give you peace of mind that they are always well cared for. As a family run home, family values are at the heart of what we do.

The Burlington, purpose built and elegant care, offers its residents and their families modern facilities, in a warm, comfortable and homely environment.

A building does not make a home, it's our people that do. The Burlington is underpinned by our dedicated team who provide care tailored to individual needs, with the emphasis on making enduring friendships, enjoying wholesome, nutritious and home cooked food and most of all the enjoyment of life to the full, together.

We are family run and have been established for over twenty years during which time the team has owned, operated and managed a number of successful care homes in the South East. From the beginning our objective was simple, to deliver the highest quality care by a dedicated team in a safe, modern and warm environment. We know that it takes dedication to provide a home that we can all be proud of and one which you can trust to look after your loved one.


The burlington
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Diabetes, Heart Disease, Pain Management, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a SAFE indoor area and outdoor areas are available when the weather permits.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Admission Category Support For
Profession Masons, Retired Actors, Retired Advertising Executives, Retired Civil Service, Retired Clergy, Retired Entertainers, Retired Medical, Retired Military, Retired Musicians, Retired Police, Retired Professionals, Retired Teachers.
Religion Anglican / C of E, Baptist, Buddhist, Catholic, Charismatics, Hindu, Islam, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
Our Building and Facilities

The Burlington, purpose built and elegant, offers its residents and their family’s modern facilities, all in a warm, comfortable and homely environment.

Come and experience hospitality and entertainment in The Piano Bar & Bistro, where you and your family can enjoy a selection of beverages whilst listening to music and socialising or relax with a cup of freshly brewed coffee and peruse our selection of newspapers and magazines.

Our residents can enjoy those special occasions by celebrating with their family and friends. Whether it’s a birthday, anniversary or a family lunch, indulge yourself and your family and create those special memories together in the private dining room. Pre-booking essential.

Our residents can enjoy watching a film, from the classic to more contemporary films, you can even watch your favourite sporting events. We have something for everyone to enjoy, with some popcorn of course!

The Burlington provides hair, nail and a range of express beauty treatments for our residents to enjoy in the comfort of their own home.

The home hosts a programme of varied activities and events, led by our Activities & Lifestyle team. Many activities such as arts and crafts, cake decorating, and board games take place within the hobby room. Other parts of the home host a range of events and activities, including baking, regular coffee mornings and toddler groups as well as gardening club and film matinees, to name just a few!

The Burlington’s a central courtyard features a gazebo and water feature amongst its secure gardens Come and unwind over a drink and enjoy the ambience. We host a range of outdoor gardening clubs, BBQs and other events so you can always enjoy activities in the secure outdoor space.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Sep 2019

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Day Centre, Dentist, GP, Hairdressers, Hydrotherapy Pool, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Smart Home Remote Control.

Brochures
TheBurlingtonBrochure2021.pdf

Our Photos

Description

The Burlington has a range of tastefully decorated bedrooms, many on the ground floor offer a private patio/terrace. All bedrooms are elegantly furnished, while still being spacious and practical to ensure comfort and plenty of storage space. All are equipped with stylish en-suite bathrooms.


About Our Rooms
Number Of Rooms 78
Number Of Ensuite Rooms 78

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Private Patio, Telephone Point.

Our Photos
Description

Our delivery of exceptional care means motivated, passionate and outstanding people to help our family values shine through. Every member of The Burlington team is well trained and highly dedicated; we take great pride in recruiting staff who are passionate in delivering personalised care tailored to each one of our residents and are enthused to deliver a high standard of hospitality. It is sharing those values that make our team exceptional.

COMPASSION - to offer a comforting and nurturing presence

RESPECT - to show sincerity to everyone we meet

TEAMWORK - working together to build relationships that last a lifetime

INTEGRITY - creating an honest approach to care

The Burlington provides its residents with the highest standard of care and living, where care and support is on hand 24 hours a day specifically tailored to each resident’s every need.

Personalised care is provided to suit your loved one's needs including; residential, specialised dementia care, as well as palliative care, respite and day care.

By undertaking a detailed assessment, designed for us to understand your loved one’s day to day care and emotional needs as well as their likes and dislikes, enabling us to build a picture of them as an individual, so from the moment they move in they feel right at home.

We understand how important a decision it is choosing the right care home, rest assured we are here to help you every step of the way to make it the right choice.


Our Team
Emma Dudhee
Emma Dudhee
Care Home Manager

Emma Dudhee joined our team in Autumn 2018. Emma is a highly experienced Care Home Manager with over twenty years’ experience within the care industry. She is a qualified nurse with extensive management experience and is hugely passionate about caring for the elderly. Emma prides herself on providing the highest service to residents and their families.

Joseph Calem
Joseph Calem
Deputy Manager

I am new here at The Burlington and have so far found this company and the team very warm, friendly, caring, passionate in what they do and fun at the same time. I have worked in many places and have never come across a team that are as passionate as the team here at The Burlington.

I am the Deputy Manager here at The Burlington and it is a real honour to work for this new home where what you do and contribute are truly valued. I support the Home Manager and all the staff of the home regardless of their role.

I started to study computer engineering. I found it interesting but not fulfilling. So, I then moved on to Nursing in 2005 which I found very rewarding and have stayed in the care sector since then. I have worked in Hospitals, Residential/ Dementia Care Homes and Nursing Homes as a Carer, Senior Carer/Team Leader and progressed to be a Deputy Manager to Registered Home Manager and I still enjoy it as much as when I started my career in care.

Mariann Grolmusz
Mariann Grolmusz
Administrator

My role at The Burlington is overseeing all administrative management for the company including HR, Recruitment, Finance, Trainings and Meetings. I am passionate about simplifying tasks whenever possible and to improve the quality of our services ensuring residents and their families receive the service they desire and expect. I work with a great team, we listen and help each other to achieve our mutual goal, which is to improve constantly.

I started my career in catering, which I loved and did for years since as early as 15 years of age. Soon my interest turned towards finance and I studied economics to become a Financial Administrator in Enterprise specialization. I continued my studies in higher education in External Economics. I have worked in a variety of roles from bartender to pension administrator, each of which I took seriously and worked hard.

Albertina Pereira
Albertina Pereira
Head of Housekeeping

I am the Head of Housekeeping at The Burlington and am responsible for ensuring the highest standards of cleanliness throughout the Home.

My role involves planning, supervising and participating in the cleaning duties for the in-house team .

I am also entrusted with the organisation and dispensing of the monthly supply orders.

Our commitment to our residents is to deliver a good service enabling them to live truly meaningful lives in a luxurious setting and I absolutely love my job .

I have worked in the care sector for over seventeen years. Prior to this I worked as laundry and kitchen assistant.

Julia Madsen
Julia Madsen
Manager of Lifestyle and Wellbeing

In my role as Manager of Lifestyle and Wellbeing I work as part of an enthusiastic and inspired Activities Team.

Prior to coming to Burlington I had over three years experience as Activities Co-ordinator which was my first “job” in the care sector.

Prior to that I have enjoyed a long, varied and extraordinary professional career in the arts, fashion and creative industries as a performer and latterly as teacher & life coach & Hypnotherapist specialising in enhancing performance, using sport and artistic therapy.

I come from an artistic, literary and highly sporty family and I believe passionately that the practice of any sport and art form is a powerful and therapeutic tool to every person's development.

My role is to incorporate all my experience to run, develop, and support programmes with a broad spectrum of activities, classes and events that are fun and which bring joy and social stimulation, revolving around the ethos of celebrating life.

Fernando Aires
Fernando Aires
Maintenance Manager
Jennifer Edwards
Jennifer Edwards
Head Chef

I am passionate about food because my mother is a Chef. I started my catering career by working in a school as a Kitchen Assistant and then progressed to become a Chef. After 3 years I fancied a change from catering for children and took a leap of faith into the care sector and I haven't looked back.

The Burlington offered me the opportunity to bring my knowledge, experience and passion. The home is a great place to work, with wonderful residents and a welcoming and comfortable working environment.

Our residents enjoy a variety of cuisines. Here at The Burlington, we provide fresh, delicious, home cooked food. We cater for a range of dietary requirements to ensure all nutritional assessments are correct and updated for every resident. Residents have a choice of meals, snacks and beverages, available throughout the day.


Macy Fisher
Macy Fisher
Receptionist

My name is Macy Fisher, I am 20 years old and I have worked at The Burlington since September of 2020.

I heard about the job through a friend and I had been interested in a Reception position after I finished my A Levels and worked elsewhere. I was seeking a role where I could really develop myself, my skills and have opportunities to flourish.

I really enjoy my job at The Burlington. It is a lovely environment to work in and I am surrounded with great people. The staff, residents and families are all amazing and so helpful. I love being able to talk to people, and I love being involved with the residents and putting a smile on peoples faces. It is a busy and lively environment here at The Burlington!

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00
Nursing Fees From / Price Per Week £1,500.00
Residential Dementia Fees From / Price Per Week £1,275.00
Respite Fees From / Price Per Week £1,700.00

Funding Types
Local Authority Surrey
Region South East
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Food is an essential ingredient in all our lives and it’s no different at The Burlington. We understand that food is essential to the physical and mental wellbeing of our residents. Our chefs work with local suppliers to source fresh seasonal produce, creating a variety of dishes that cater for all nutritional needs and tastes, while ensuring an enticing dining experience for all; be that in our formal dining area or in a more relaxed, informal environment. Our varied daily menu caters for all specific dietary requirements. If your loved one prefers something different than what is on the daily menu, we also have a ‘Fancy Something Different’ menu which includes a range of alternative options as well as some lighter bites. The choice is always yours.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegan, Vegetarian.

Our Photos

Menu
THE BURLINGTON DAILY MENU.PNG
Activities Are So Important

Our dedicated Lifestyle & Activities Team organise a varied calendar of activities and events tailored to our residents’ interests.  If your loved one wants to pursue a new hobby or wants to carry on doing something they truly love, we can make this happen. We also have a range of hair and beauty treatments available at our in house salon for that all important ‘me time’. Socialising and having fun is at the heart of what we do. We also understand that our residents like to enjoy some peace and quiet so there is always the opportunity to take some time out in the Reading Room and other areas around the home, not forgetting a relaxing trip to ‘The Retreat’ to unwind with a relaxing aromatherapy massage.

The Burlington is well rooted within the local community and our residents enjoy visiting the local attractions that the surrounding areas has to offer. The home has strong ties with all generations both young and old and is a popular choice for its weekly coffee mornings where residents and locals join for an informal coffee, freshly baked cakes and pastries, enjoyed alongside entertainment and themed talks delivered by local speakers. Being a dementia specialist home, The Burlington, hosts the ‘Dementia Friendly Shepperton Group’ and the ‘Purple Angels’ for coffee mornings and events. We are proud to be working in partnership with these well-established groups to assist families seeking advice and support.

Radio Wey (Ashford & St Peter’s hospitals Radio station) is a regular at the home, who broadcast a selection of music from different eras. The Burlington’s strong links extend to the neighbouring ‘Jubilee Church’, local community centres and the local schools who regularly entertain the residents with music and dance. Intergenerational activities are important to encourage social interaction and most importantly to have lots of laughter and fun. The Burlington hosts a regular toddler group – ‘Blooming Buds of The Burlington’ for toddlers, where they come to play and interact with the residents, creating lasting memories.


Our Photos

Timetables
Weekly Activities - sample A4.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

No pets allowed but we allow pat dogs and other animals handled by volunteers and professionals respectively when safe to do so.


Can You Bring Your Pet
No

68 Manygate Lane
Shepperton
TW17 9EE

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/018157b1-4209-4d2b-94f9-8df7a6b2c484
Report Published 8th January 2020
Registration Date 17th December 2018
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about The Burlington

The Burlington was given an overall rating of "Good" by the CQC in January 2020.
The Burlington provides Nursing, Dementia, Respite and Residential care.
The Burlington has 78 rooms.
Prices for The Burlington start from £1,250.00 per week.
The Burlington is owned by Boutique Care Homes.
Yes. The Burlington does offer Residential care.
Yes. The Burlington does offer Respite care.
Yes. The Burlington does provide care for people with Dementia.
The Burlington accepts NHS Continuing Healthcare clients.
Emma Dudhee is the manager of The Burlington.

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