Birchmere House Care Home
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1270 Warwick Road
Knowle
Solihull
West Midlands
B93 9LQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Weekly Prices From | £1,710.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Rebecca Bolt is Home Manager at Birchmere House Care Home.
"After experiencing nursing care in various support roles, I decided to commence a career as a qualified nurse. I completed my BSc in Adult Nursing in 2014. Since then, I have worked in a variety of nursing roles before focusing on elderly care. I have worked in several different care homes, gaining much experience along the way.
I am a very friendly and enthusiastic manager who always wants to do the best by all our residents, their families, and our dedicated staff. I am a very hands-on manager and like to closely monitor standards of care and receive feedback from our residents and families. I have an open-door policy, and families can meet with me anytime."
Here at Birchmere House, we offer top-quality nursing, residential and respite care in Solihull. The home is set on border of the Copt Heath Golf Club in the West Midlands and is within easy reach of the M42. At Birchmere House, we warmly welcome couples or companions to continue their care journey together in our care home.
Since Birchmere House was added to Avery Healthcare’s portfolio, it has undergone significant changes to align with the high standards for which Avery is known.
Come and visit us, and we’ll be happy to talk you through the various facilities we provide and discuss your specific care needs.
Birchmere House Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Stroke. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are confident that our care homes are now some of the very safest places to live and work. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Our Building and Facilities |
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The ground-floor bistro is a focal point of Birchmere House Care Home. Here, residents can share a cup of coffee, have a natter and meet their visitors. There are lounges where activities take place – word games are a favourite, and there is often quite a bit of brain exercise around the giant Scrabble board. The strains of the grand piano can often be heard, either played by a resident or a visiting entertainer. The surrounding gardens offer spots to enjoy the summer sun, relax with a book or a cup of tea, or just watch the world go by. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Lift, Minibus, Spa, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Residents are treated with dignity and respect and are encouraged to bring their personal belongings and keepsakes with them to their new home. All bedrooms are furnished and come with a walk-in shower, television and telephone points. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 76 |
| Number Of Ensuite Rooms | 76 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Freeview TV, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,710.00 |
| Nursing Fees From / Price Per Week | £1,839.00 |
| Funding Types | |
|---|---|
| Local Authority | Solihull |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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There is a wide and varied activities programme at Birchmere House Care Home, and the home’s minibus takes residents out on trips — shopping is a favourite. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
1270 Warwick Road
Knowle
Solihull
West Midlands
B93 9LQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 31st October 2025 |
| Published Date | 30th March 2026 |
| Current Report |
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| Historic Reports |
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| Registration Date | 1st March 2017 |
| Service Provider | Willowbrook Healthcare Limited, NN4 9BS |
Birchmere House Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Birchmere House Care Home
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