Windsor Court
Book a Visit
Sandbeck Way
Wetherby
West Yorkshire
LS22 7DN
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Sophie Summerscales is Home Manager at Windsor Court.
Sophie Summerscales, Home Manager.
Sophie joined the team at Windsor Court in 2013 as Care Manager and progressed in her career to now Home Manager of Windsor Court.
"I feel extremely privileged to be part of the team at Windsor Court. It is a lovely home and we all have the same goal of providing the best quality care to our residents."
At Windsor Court Care Home in Wetherby, we offer 24-hour residential and dementia care in surroundings that make it a great place to live. Part of the award-winning Ideal Carehomes group, we pride ourselves on making a real difference in the lives of our residents.
Book a Visit to Windsor Court: Experience Exceptional Residential & Dementia Care in Wetherby
Our well-appointed care home has all the finishing touches you would expect from a luxurious home and has been designed with residents in mind. Find out for yourself. Simply use this link to book a visit.
Ideal Carehomes was awarded Large Residential Care Provider at the prestigious Laing Buisson Awards 2022.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Independent Living, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Introducing Fresh Living - A New Level of Infection Control
From the frequent sanitising of all surfaces to frequent deep cleans and the hiring of extra staff to manage cleanliness, Fresh Living instills in our residents and their relatives a sense of safety and protection against the risk of infection. Each Home Manager and Regional Director perform regular routine audits to ensure that our high standards of sanitation are met. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Windsor Court in Wetherby has all the finishing touches you would expect from a warm and welcoming home, with luxurious social spaces, attractive décor, and freely accessible, secure gardens. All 66 bedrooms are en-suite, enabling us to deliver person-centred care in a dignified manner and promote independence as far as possible. Find out more using this simple book-a-visit link. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 2019 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls. |
| Brochures |
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| e-WindsorCourtBrochure.pdf |
| Our Photos |
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| Description |
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 77 |
| Number Of Ensuite Rooms | 66 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Air Conditioning, Freeview TV, Fridge, Internet Access, Private Patio, Wifi. |
| Funding Types | |
|---|---|
| Local Authority | East Riding of Yorkshire |
| Region | Yorkshire & Humberside |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Ideal Dining.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We have a waste management system.
We use locally sourced and locally grown or reared food.
| Activities Are So Important |
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Whether you want to spend the day relaxing with friends and family, reminiscing, taking part in one of our varied activities, or going on a trip to a local place of interest, there is always plenty going on to ensure you enjoy your day at Windsor Court Care Home. Windsor Court's Activities Coordinators will ensure that our residents have a variety of entertainment and pursuits to take part in. We also regularly hold large parties and events, such as Valentine's Day, Christmas, or garden parties. Learn more about daily life in this well-reviewed Wetherby care by completing this form to book a visit. |
| Our Photos |
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| Timetables |
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| Ideal Activities.pdf |
| Activities At Home |
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| Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre. |
| Our Pets |
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Pets are allowed at Managers discretion. |
| Can You Bring Your Pet |
|---|
| Yes |
Sandbeck Way
Wetherby
West Yorkshire
LS22 7DN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 9th April 2021 |
| Last rated | 5th May 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 31st October 2011 |
| Service Provider | HC-One Limited, DL3 6AH |
Windsor Court Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
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| Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Shops. |
Frequently asked questions about Windsor Court
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