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Conyngham Lane
Bridge
Canterbury
Kent
CT4 5JX

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,270.00
Regulator's Rating Good
Bridge Haven - Care Home
Meet The Manager

Emmanuel Armah is Care Home Manager at Bridge Haven.

Bridge Haven's manager is a highly experience care professional with Level 5 and Level 6 qualifications in Leadership and Management and Health and Social Care. He also holds a Diploma in Social Work in Community Care, bringing a broad understanding of care delivery, community support, and individual needs. As a multilingual professional, he is able to communicate effectively with people from diverse backgrounds. With extensive experience in the sector, he is committed to providing a safe, supportive, and person-centred environment for residents. He works closely with staff, residents, families, and external professionals to maintain high standards of care, dignity, and wellbeing across the home.

Emmanuel Armah

Bridge Haven Care Centre has a rural setting in the village of Bridge, close to the city of Canterbury in Kent. It provides care and support for older people living with dementia and strives to give them a new and exciting quality of life during their time at the home.

Avante’s Philosophy of Care is The Eden Alternative which is based on the core belief that ageing should be a continued stage of development and growth, rather than a period of decline. In a culture that typically views aging as a period of decline, the Eden Alternative philosophy asserts that no matter how old we are or what challenges we live with, life is about continuing to grow. The Eden Alternative seeks to cure loneliness, not with medication, but by providing residents with companionship and surrounding them with life.  It seeks to cure helplessness by assistance with existing skills and interests; the opportunity to learn new ones and by encouraging residents to feel engaged and useful in their community.

Avante Care and Support understands the importance of a good environment for residents living with dementia and provides a safe, warm and friendly environment with support for daily living.

Recent refurbishment has provided two new beautifully designed suites and many of the rooms have patio doors leading out to the secure gardens surrounding the home.  There are also a number of open plan lounges and dining areas with a style and view to suit everyone.

Bridge Haven  provides a respite care service, allowing a crucial break for carers, for just a few hours or for several weeks. This offers family carers the chance to go on holiday or simply have some well-earned time off.


Avante Care & Support - Vibrant & Fulfilling Care Community
Care Options We Can Provide
Support For Companionship, Convalescence, Independent Living, Palliative, Personal care, Rehabilitation.
Disability Support Hearing Impairment, Physically Frail, Visual Impairment, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Bridge Haven keeps staff and resident safe through risk assessments, infection control measures, staff training, safe staffing levels, PPE where required, good communication during handovers, regular audits, and prompt reporting and action on any concerns or incidents

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
60

LGBTQ Welcome
Yes
Our Building and Facilities

A single-storey, purpose-built, contemporary building, Bridge Haven is a lovely bright, light and airy space with large windows and numerous doors out onto the patio.

Facilities at Bridge Haven include the pub known as `The Snug´, for residents to enjoy a drink or two with friends, and a cinema room to catch up on all the latest films or revisit classics. 

Gregory’s Tea Room offers a great place to relax and have an afternoon tea with family and friends, surrounded by beautiful gardens.


Is Our Home Purpose Built
Yes

How Many Floors We Have
1

Who Owns Our Building
Charity

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Cinema, Coffee Shop, Hairdressers, Minibus.

Our Garden
Communal Patio, Private Garden(s), Seating, Secure Garden, Summer House, Wheelchair Friendly Access.

Description

Bridge Haven provides well equipped, bright en-suite bedrooms to support person centred care, overlooking the gardens that surround the home. The names of the suites follow a floral theme - Primrose and Bluebell.


About Our Rooms
Number Of Rooms 53
Number Of Ensuite Rooms 23

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Internet Access, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,270.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Residents can join in with a daily programme of activities throughout the home.  Activities are also based on individual interests and personalities. Our own minibus provides the opportunity for day trips out to the many local places of interest.

Studies show that implementation of the Eden Alternative is a powerful tool for improving quality of life and quality of care for those living in care homes. Also, homes that have adopted Eden as an organisational-wide philosophy have found that there is improved staff satisfaction and retention and significant decreases in use of medication.


Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an electric vehicle charging point? Yes

Using digital rather than paper based processes

safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you compost? Yes
Our Pets

In line with our Philosophy of care, the Eden Alternative, we believe it is the right of a resident to have access to animals, whether it is their own; one living in the care home or a visiting animal.  The keeping of pets will be subject to agreement regarding the provision of veterinary fees, the cost of feeding and hygiene regimes.  Avante's policy regarding the keeping of pets will be provided on request.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles.

Conyngham Lane
Bridge
Canterbury
Kent
CT4 5JX

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Assessment Date 3rd March 2025
Published Date 16th May 2025
Current Report

Bridge Haven Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Bridge Haven Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 9th November 2010
Service Provider Avante Care and Support Limited, ME13 8GD
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about Bridge Haven

Bridge Haven was given an overall rating of "Good" by the CQC in May 2025.
Bridge Haven provides Residential, Dementia and Respite care.
Bridge Haven has 53 rooms.
Prices for Bridge Haven start from £1,270.00 per week.
Bridge Haven is owned by Avante Care & Support.
Yes. Bridge Haven does offer Residential care.
Yes. Bridge Haven does offer Respite care.
Yes. Bridge Haven does provide care for people with Dementia.
Bridge Haven accepts Local Authority clients.
Bridge Haven accepts NHS Continuing Healthcare clients.
Emmanuel Armah is the manager of Bridge Haven.

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