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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,358.00
Regulator's Rating Good
Meet The Manager

Diane Collins is Home manager at Harrier Lodge.

I’ve spent three decades working in the care sector – most of those as a home manager. I joined Care UK because it’s one of the leading companies in this country for care and it has a passionate and forward-thinking approach to care. 

My favourite part of the day is any chance I have to spend time with residents and their families. It’s a privilege to care for older people, to learn about each person’s life history and wishes and to enable them to feel safe, loved and to give them a sense of self-worth. 

I recently lost my own dad to mixed dementia and Parkinson’s, so I understand what many relatives are experiencing. I treasure the time I have with my family, and it’s wonderful to enable residents to spend quality time with their loved ones. 

Diane Collins

Harrier Lodge opened in January 2019 and has become the home of choice for families looking for a care home in Faversham or Whitstable.

Our first priority is always our residents’ safety. Our dedicated, highly trained team works hard to maximise the safety of residents while keeping life as normal and fulfilling as possible.

The home has been designed to enable residents to enjoy a fantastic quality of life. There’s a bar and café, offering freshly-baked cakes and speciality teas and coffees. Residents can enjoy their favourite film, or a live sports match, in the comfy cinema room. There’s a hair and beauty salon so that your loved one can look their best, an array of beautifully furnished lounges, and stunning gardens to explore. Our stringent cleaning protocols ensure high traffic areas in the home are disinfected on a regular basis, and there are hand sanitising stations located throughout the home.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

All Care UK homes now have purpose-built internal or external visiting suites available which enable visits to take place from behind a sealed glass panel, using a sound system to assist with communication. Where Government guidance and local health teams allow, these suites make it possible to continue visiting even when we have a case of Covid-19 in the home.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Our Building and Facilities

The home has been designed to enable residents to enjoy a fantastic quality of life. There’s a bar and café, offering freshly-baked cakes and speciality teas and coffees. Residents can enjoy their favourite film, or a live sports match, in the comfy cinema room. There’s a hair and beauty salon so that your loved one can look their best, an array of beautifully furnished lounges, and stunning gardens to explore. Our stringent cleaning protocols ensure high traffic areas in the home are disinfected on a regular basis, and there are hand sanitising stations located throughout the home.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Library, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Interactive Digital Touch Table.

Our Photos

Description

Each bedroom is beautifully decorated and furnished, has en-suite facilities, a nurse call system and flat screen TV.


About Our Rooms
Number Of Rooms 65
Number Of Ensuite Rooms 65

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Telephone Point, Wifi.

Our Photos
Description

The team at Harrier Lodge all share a common goal – to make your loved one, and the other people we care for, happy. Our team ranges from managers to nurses, carers to chefs, lifestyle colleagues to maintenance crew.


Our Team
Diane Collins
Diane Collins
Home manager

I’ve spent three decades working in the care sector – most of those as a home manager. I joined Care UK because it’s one of the leading companies in this country for care and it has a passionate and forward-thinking approach to care. 

My favourite part of the day is any chance I have to spend time with residents and their families. It’s a privilege to care for older people, to learn about each person’s life history and wishes and to enable them to feel safe, loved and to give them a sense of self-worth. 

I recently lost my own dad to mixed dementia and Parkinson’s, so I understand what many relatives are experiencing. I treasure the time I have with my family, and it’s wonderful to enable residents to spend quality time with their loved ones. 

Theresa Mead
Theresa Mead
Customer Relations Manager

Throughout my 27 years’ experience working within the care sector, I have achieved a BTEC National Certificate in Caring Services and became MAAT qualified. I started working for Care UK in late 2011 at Kingsfield care home as a Finance Administrator and later progressed to Kingsfield’s   Business Manager. After a few years an opportunity arose within customer relations; a role I have thoroughly enjoyed ever since. 

In February 2018, I transferred from Kingsfield to Foxbridge House, Orpington, where I gained wider experience in the role with support from my wonderful colleagues. Today I am very excited and feel privileged to be appointed Customer Relations Manager at our new Care UK home, Harrier Lodge, Whitstable.  I am very proud of our fantastic new home’s facilities and we’ve a great team waiting to welcome our new residents.

Carla Thorne
Carla Thorne
Business Administrator

When I joined Care UK in June 2017 it was a new industry for me. I’d been an office manager for a publishing company for 11 years, but I fancied a new direction. I wanted a career that would challenge me and where I could benefit other people. 

Before moving to Harrier Lodge, I was a regional business administrator for Care UK, travelling around different homes and supporting the business administrator in each home. I’m enjoying being based in one home now!

It’s an exciting challenge to be part of the team developing a brand new home. I feel privileged to be doing this role – welcoming all our new residents and helping them to settle in. I enjoy getting to know the residents and their families and finding out more about their lives. 

Dave Wilson
Dave Wilson
Maintenance

Before joining the Harrier Lodge team in 2019 I had worked in maintenance roles in care homes for six years, and before that I worked in property facilities management, mainly contracting to local authorities.

In this role it’s useful to have experience in a variety of trades, so that you can turn your hand to whatever’s needed. Good communication skills are important too, as you’re working directly with residents, their families and colleagues. In the same way as carers and nurses need to keep up with new regulations, I need to keep track of related legislation in this role, so I can ensure that the home is always complying with regulations.

I’m focused on making every day as good as it can be for residents. There’s a friendly family atmosphere here at Harrier Lodge, and every day is a highlight for me. I’m helping older people to enjoy life to the full in a safe and happy environment. It doesn’t get much better than that.

Amanda Pemble
Amanda Pemble
Head Housekeeper

I wanted to join the team at Harrier Lodge soon after it opened as I’d seen the home being built and I liked the idea of being part of a new care home and a new team. I’m an experienced Head Housekeeper, so I’ve got the good organisational and problem solving skills needed to do this job.

I really enjoy achieving all the tasks that we need to do each day. It’s very satisfying to see the home well organised and everything done properly at the end of a shift.

There’s a great team here at Harrier Lodge care home, and we work really well together doing everything to ensure residents’ surroundings are lovely, their rooms are as they would like them, and their laundry’s done properly. I’m very proud to work for Care UK and for our lovely care home. 

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,358.00
Nursing Fees From / Price Per Week £1,477.00
Residential Dementia Fees From / Price Per Week £1,343.00
Respite Fees From / Price Per Week £1,503.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes

The Importance Of Meal Times

Our chef-led team understands the importance of nutrition and hydration to health and wellbeing in later life. Despite social distancing, meal times at Montfort Manor are a social occasion. Residents enjoy getting together in our attractive dining rooms. Alternatively, in-room dining is available if your loved one would prefer, or need, additional distancing. Our catering team uses fresh ingredients to create delicious and nutritious hot and cold menu choices, all tailored to your loved one’s personal tastes, diet and cultural needs. Snacks and drinks are available day and night, and every resident is treated to a home-baked birthday cake – of a flavour of their choosing, of course.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

The Lifestyle team at Harrier Lodge nursing home organises an exciting activities programme, with everything from competitive quizzes to cooking sessions, yoga, and creative classes, and there’s previously been live entertainment from our favourite singers in the garden. All residents are encouraged to socialise within small, socially distanced groups within the home and garden where they are welcome to relax or join in with an activity.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

Thanet Way
Whitstable
Kent
CT5 3FS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 7th October 2020
Last rated 14th November 2020
Reports

14th November 2020

20th February 2020

Registration Date 2nd January 2019
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Pub, Restaurant, Shops.

Frequently asked questions about Harrier Lodge

Harrier Lodge was given an overall rating of "Good" by the CQC in November 2020.
Harrier Lodge provides Nursing, Dementia, Respite and Residential care.
Harrier Lodge has 65 rooms.
Prices for Harrier Lodge start from £1,358.00 per week.
Harrier Lodge is owned by Care UK.
Yes. Harrier Lodge does offer Residential care.
Yes. Harrier Lodge does offer Respite care.
Yes. Harrier Lodge does provide care for people with Dementia.
Diane Collins is the manager of Harrier Lodge.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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