Lakeview Care Home

The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training

We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes.  We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England.  Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery.   However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible.  With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Lakeview Care Home, counted amongst the most advanced care homes in Surrey, features a dementia environment designed specifically to enhance the quality of life of residents, offering stability, reassurance and familiarity.

At the heart of our dementia community is our beautiful, light and spacious orangery, which provides a wonderful space for residents to enjoy our many activities and events. This orangery leads onto a secure roof terrace with raised planters, bird feeders and bird boxes. We have recently relaunched our dementia garden, making it a haven for residents with new plant life to encourage interesting birds to visit. We have installed a greenhouse to make the garden more accessible and a range of comfy seats to enable residents to sit and enjoy the outside space.

Residents can also relax and enjoy a film in our state-of-the-art cinema, enjoy fresh coffee and home-made cakes in our vibrant café or participate in a spot of gardening in our wonderful garden with raised planters. Residents were delighted to win the ‘overall champion’ award in our internal ‘Hallmark in Bloom’ competition last summer, for their creativity and input into our beautiful garden.

Please follow this link to view our virtual tour.

Our spacious, en-suite bedrooms feature bespoke furniture, designed especially to promote independence.

Our dedicated team works closely with residents to empower them to take part in engaging activities that are tailored to their needs and based on lifestyle preferences. 

Our Lifestyles Team Leader was recently named Frontline Leader of the Year at the 2018 Surrey Care Awards for her hard work and dedication to the residents at Lakeview Care Home.

Our philosophy of relationship-centred care means we train our team with additional communication and observational skills to support the people we care for.

All our homes offer freshly cooked, appetising and nutritionally-balanced meals with a different seasonal choice available every day to ensure the highest level of nutrition for residents. Our professional chefs use fresh ingredients to prepare a range of delicious, wholesome meals in our kitchens, to be enjoyed throughout the day. Our care home catering teams consult with residents on a regular basis to ensure we understand their nutritional requirements and food preferences so residents can maintain a diet they enjoy.

Our expert chefs carefully plan four-weekly menu cycles, which are changed regularly, to ensure each resident enjoys a variety of delicious dishes every day of the week and promote the highest level of nutrition and hydration in our care homes.

The preferences of the residents are always taken into account, which means classic meals often feature alongside traditional regional cuisine on our menus. Our homes hold regular themed food days in addition to our normal menu to provide opportunities for the residents to be involved in the preparation of meals if they wish to do so.

In addition to the nutrition and diet of the residents, we also take into account their visitors. Our cafés allows visitors to enjoy freshly made cakes and biscuits alongside their family or friends, to help them feel relaxed during their visit.

It is incredibly important to us that residents continue to enjoy their favourite activities and hobbies. We also think that it is important that they have the opportunity to try new activities should they wish to. 

The variety of clubs, lifestyle choices and activities that we have available are tailored to what residents enjoy, as well as their individual needs. They can choose to join in with as many or as few as they like, though common favourites among the residents are regularly available through our lifestyle team and are always enhanced with new experiences where possible. This means that there are always things to do between visits from friends and family and no time to get bored.

Some of the activities we offer range from outings to local places of interest to offer something memorable and different, to gentle exercise classes, arts and crafts, and cooking, all of which take place in the comfort of the care home community.

Dogs can be brought for visits to residents by prior arrangement and we would need to undertake a risk assessment prior to the visit.

31st July 2019

28th January 2017