1 Heath Way
Heath Hayes
Cannock
Staffordshire
WS11 7AD
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,343.00 |
| Regulator's Rating | Good |
Kerry Craddock is Home Manager at Abbey Court Care Home.
Abbey Court Care Home at Heath Hayes, Cannock, Staffordshire, offers the luxury feel of a hotel in a care environment. This purpose-built home has 67 spacious en-suite single bedrooms and four companion rooms for friends or couples to share. At our home, we warmly welcome couples or companions who want to continue their care journey together.
Abbey Court residents can choose from several separate bright and spacious lounge and dining areas, so there are plenty of spaces for socialising as the residents wish. However, we also provide quieter and cosy areas, for when residents want to have a bit of ‘me time’ with a good book and a cup of tea.
The bedrooms have been tastefully designed in stylish combinations of colour, comfort and homeliness, and are fully furnished to a high standard. Residents are encouraged to decorate their space with familiar and personal mementoes, such as pictures, blankets, or flowers, to help them feel at home. Many of the ground-floor rooms have doors that open out onto quaint patios, giving them a more open aspect and a quiet place to relax when the sun decides to make an appearance.
We realise that moving into a care home is a big emotional and physical step in someone’s life, and can be somewhat intimidating when not in the best of health or having problems with memory. At our Abbey Court Care Home in Cannock, we do our best to reassure relatives that we treat our residents with the respect and companionship they deserve, and help them to have as full a life as possible. Our round-the-clock care puts minds at ease.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
We are confident that our care homes are now some of the very safest places to live and work. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
![]() |
Independent Assessments | We have been independently assessed in our approach to infection control. |
![]() |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
![]() |
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
![]() |
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
![]() |
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|
||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
| Our Building and Facilities |
|---|
|
This purpose-built home has 67 spacious single bedrooms, all with en-suite facilities together with four companion rooms for friends or couples to share. Abbey Court residents can choose from several separate bright and spacious lounge and dining areas, so there are plenty of spaces for socialising as the residents wish. We use modern technology to best advantage. The internet can be a great resource – YouTube, for instance for rediscovering historical events and aspects of past life which help to stimulate those with memory loss. And it’s surprising who can learn to manipulate an i-pad! |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
|---|
| 1 Jan 2002 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
The bedrooms have been tastefully designed in stylish combinations of colour, comfort and homeliness. All are fully furnished and residents are encouraged to have their familiar and personal mementoes around them. Many of the ground floor rooms have doors on to patios, which give them a more open aspect. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 76 |
| Number Of Ensuite Rooms | 71 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Telephone Point. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,343.00 |
| Nursing Fees From / Price Per Week | £1,578.00 |
| Residential Dementia Fees From / Price Per Week | £1,343.00 |
| Nursing Dementia Fees From / Price Per Week | £1,578.00 |
| Funding Types | |
|---|---|
| Local Authority | Staffordshire |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
|
|---|---|
| Dining Locations |
|
| Dining Styles |
|
| Hospitality |
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.

Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Life at Abbey Court is stimulating and active and we are keen to involve relatives and friends as much as possible, encouraging them to join the committees that steer home life. The more the communication, the better the care and attention. Our Activity Coordinators are enthusiastic in devising a wide programme of activities and entertainment suited to each person’s needs; crafting and doing armchair exercises are popular. Furry and strokeable animals are always a hit. Not quite so sure about the snakes though! We regularly hold religious services and are always keen to foster new links with the local community. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
|---|
|
Please speak to the home manager |
| Can You Bring Your Pet |
|---|
| No |
1 Heath Way
Heath Hayes
Cannock
Staffordshire
WS11 7AD
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 5th March 2019 |
| Last rated | 20th March 2019 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 16th March 2011 |
| Service Provider | Avery Homes (Cannock) Limited, NN4 9BS |
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
|---|
| Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
10,264
Care Homes
11,562
Home Care Services
1,687
Live-in Care Services
1,735
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.