Abbey Court Care Home

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Profile Strength
Excellent 90%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Dawn Whitehouse is Home Manager at Abbey Court Care Home.

Hi, my name is Dawn, and I am delighted to be the Home Manager here at Abbey Court.

I Joined Abbey Court Care Home in 2016 and have over 46 years of experience in the healthcare sector, including several years as a Regional Manager. In this time, I have developed my skills by achieving qualifications such as Registered Nurse, which helps me to succeed today.

Avery Healthcare, owners of Abbey Court, best stands out for striving to be the best, providing high-quality care in their homes whilst offering support to their managers and staff. And Abbey Court is no exception. Our home is truly unique for the homely and friendly atmosphere that our residents and staff create.

I look forward to welcoming you to the Abbey Court community.

Dawn Whitehouse



Abbey Court Care Home at Heath Hayes, Cannock, Staffordshire offers the luxury feel of a hotel in a care environment. This purpose-built home has 67 spacious single bedrooms, all with en-suite facilities together with four companion rooms for friends or couples to share. Abbey Court residents can choose from several separate bright and spacious lounge and dining areas, so there are plenty of spaces for socialising as the residents wish.


Abbey Court Care Home Virtual Tour
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Cancer, Crohn's Disease, Crohns, Multiple Sclerosis, Parkinson's Disease, Stroke, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are confident that our care homes are now some of the very safest places to live and work.

All of our staff have been trained in additional and heightened cleansing protocols and hygiene regimes, and these are being supported by a leading sanitisation system as part of our comprehensive infection controls. Testing regimes will continue for staff, residents and visitors.

We have re-aligned the resident in-house services to meet social distance guidance from the Government, for areas such as lounges and dining rooms, and for visiting entertainers and hair dressers; we are working hard to restore these services within the ‘new normal’ circumstances as soon as we can, when lockdown rules allow.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Avery Healthcare has invested in outdoor garden ‘visitor pods’

The pods, are a garden room specifically designed to facilitate safe face-to-face contact with relatives and visitors. Each pod contains a floor to ceiling partition screen and a hands-free intercom so that communication is clear and safe for use. They are fitted with internal electrics and two, low-surface temperature electric panel heaters – suitable for these winter months.

Abbey Court Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Contract
Avery-Healthcare-Residency-Agreement.pdf
Our Building and Facilities

This purpose-built home has 67 spacious single bedrooms, all with en-suite facilities together with four companion rooms for friends or couples to share. Abbey Court residents can choose from several separate bright and spacious lounge and dining areas, so there are plenty of spaces for socialising as the residents wish.

We use modern technology to best advantage. The internet can be a great resource – YouTube, for instance for rediscovering historical events and aspects of past life which help to stimulate those with memory loss. And it’s surprising who can learn to manipulate an i-pad!


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 2002

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Minibus.

Our Garden
Communal Patio, Vegetable Plot.

Brochures
Well Being Brochure.pdf

Our Photos

Description

The bedrooms have been tastefully designed in stylish combinations of colour, comfort and homeliness. All are fully furnished and residents are encouraged to have their familiar and personal mementoes around them. Many of the ground floor rooms have doors on to patios, which give them a more open aspect.


About Our Rooms
Number Of Rooms 76
Number Of Ensuite Rooms 71

Type Of Room
Shared Room, Single Room.

Room Features
Furnished.

Room Facilities
Freeview TV, Telephone Point.

Our Photos
Description

At Abbey Court we do our best to reassure relatives that we treat our residents as whole people, and help them to have as full a life as possible. Round-the-clock-care sets minds at rest.


Our Team
Dawn Whitehouse
Dawn Whitehouse
Home Manager

Hi, my name is Dawn, and I am delighted to be the Home Manager here at Abbey Court.

I Joined Abbey Court Care Home in 2016 and have over 46 years of experience in the healthcare sector, including several years as a Regional Manager. In this time, I have developed my skills by achieving qualifications such as Registered Nurse, which helps me to succeed today.

Avery Healthcare, owners of Abbey Court, best stands out for striving to be the best, providing high-quality care in their homes whilst offering support to their managers and staff. And Abbey Court is no exception. Our home is truly unique for the homely and friendly atmosphere that our residents and staff create.

I look forward to welcoming you to the Abbey Court community.

Funding Types
Local Authority Staffordshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We take eating seriously and realise that appetites can be different when old age sets in and sometimes a little extra tempting is needed. We can cater for any special diet and offer alternatives to what is on the menu, if a resident prefers. There is always a choice at every meal and we aim to do our best with fresh food that is imaginatively prepared, locally sourced and following the seasons. Needless to say, it is nutritionally balanced.

There’s always a range of freshly baked cakes and pastries, savoury snacks and fruit and drinks available throughout the day. Birthdays are treated seriously too and special treats and cakes will turn up on those days, when relatives and friends are invited to come along and join in the fun with us. Dining together is a great opportunity to enjoy time and conversation with other residents, so we make sure to have a beautiful, enjoyable atmosphere in our dining rooms. Come and see for yourselves.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Avery Sample Menu.pdf
Activities Are So Important

Life at Abbey Court is stimulating and active and we are keen to involve relatives and friends as much as possible, encouraging them to join the committees that steer home life. The more the communication, the better the care and attention. Our Activity Coordinators are enthusiastic in devising a wide programme of activities and entertainment suited to each person’s needs; crafting and doing armchair exercises are popular. Furry and strokeable animals are always a hit. Not quite so sure about the snakes though! We regularly hold religious services and are always keen to foster new links with the local community.


Our Photos

Timetables
Avery Sample Activities Planner.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

       


Can You Bring Your Pet
No

1 Heath Way
Heath Hayes
Cannock
Staffordshire
WS11 7AD

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 5th March 2019
Last rated 20th March 2019
Reports

20th March 2019

24th May 2017

11th February 2016

30th November 2015

9th April 2015

31st January 2014

9th August 2013

25th January 2013

21st September 2012

26th January 2012

24th November 2011

23rd November 2011

Registration Date 16th March 2011
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.
Our Awards
HealthInvestor Residential Care Provider of The Year 2020 HealthInvestor Residential Care Provider of The Year 2020

Frequently asked questions about Abbey Court Care Home

Abbey Court Care Home was given an overall rating of "Good" by the CQC in March 2019.
Abbey Court Care Home provides Nursing, Dementia, Respite and Residential care.
Abbey Court Care Home has 76 rooms.
Abbey Court Care Home is owned by Avery.
Yes. Abbey Court Care Home does offer Residential care.
Yes. Abbey Court Care Home does offer Respite care.
Yes. Abbey Court Care Home does provide care for people with Dementia.
Abbey Court Care Home comes under Staffordshire.
Abbey Court Care Home accepts Local Authority clients.
Abbey Court Care Home accepts NHS Continuing Healthcare clients.
Dawn Whitehouse is the manager of Abbey Court Care Home.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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