Frognal House Care Home
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Frognal House
Frognal Avenue
Sidcup
Kent
DA14 6LF
|
Profile Strength |
Excellent 95%
|
|---|---|
| Care Type | Care Home |
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,449.00
|
| Regulator's Rating | Good |
Meet The Manager
Scott Wilkinson is Home Manager at Frognal House Care Home.
Our Residential Care Home in Sidcup
Frognal House Care Home sits just a short distance from the heart of the town. Purpose-built, our luxury care home provides a peaceful and relaxing environment in which elderly people can receive the exact levels of care they require. At our home, we warmly welcome couples or companions who want to continue their care journey together.
When you arrive at our Sidcup care home, you’ll see we’re surrounded by seven acres of beautifully landscaped gardens. They’re wheelchair friendly, so all of our residents can take in and enjoy the picturesque scenery. The home itself consists of three stunning buildings, with a total of 149 resident bedrooms, each with en-suite wet rooms and kitchenettes.
Our home has an array of fantastic on-site facilities. Our residents who like to look their best will find our hair and beauty salon offers the perfect pick-me-up, while our bright and spacious lounges provide a cosy spot to unwind. And when mealtimes arrive, we have a restaurant serving freshly prepared seasonal cuisine.
We can support you or your loved one in many different ways. For people who need some extra support with basic day-to-day activities, such as getting dressed, moving around the home and managing medication, we offer residential care. Our nursing care service enables those with longer-term conditions to receive a more intensive level of care from the local district nursing team.
Here, at Avery, we also pride ourselves on being an industry leader when it comes to dementia care. Our home features a dementia care community specifically designed to provide safety and comfort for those impacted by the illness. We also use life story work to understand our residents and learn how we can best support them as an individual.
SIGNATURE AT FROGNAL HOUSE
STUDIO APARTMENTS
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are delighted to welcome you into our homes and share the good news that some of the previous COVID-19 protocols have now been eased. We have been offering enhanced training, Using sterilisation devices and regular centralised training. Please take your time to read the new COVID-19 guidelines for visitors:
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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As one of the most luxurious care homes in Sidcup, our facilities are second to none. From our wheelchair-friendly landscaped gardens to our stylish and spacious lounges, there is so much to enjoy and explore at Frognal House. For those who like to look their best, our hair and beauty salon offers the perfect pick-me-up. Or if you prefer something a bit more energetic, our events team organise daily activities and clubs such as sports, music and arts and crafts. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Cinema, Coffee Shop, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
|
We provide 149 beds across three stunning buildings, with en suite facilities and ample living space in each one. All of our rooms are pet-friendly, so you are more than welcome to bring your furry friend along for your stay. With a separate bedroom, our one-bedroom apartments offer a great deal of flexibility and are perfect for longer stays. In all of our apartments, a kitchenette is available in the living area and every one features an en-suite wetroom. Balcony or patio access is available in many apartments and all apartments offer a private telephone line as well as mobility and safety features. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 131 |
| Number Of Ensuite Rooms | 149 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
|---|
| Double Room, Kitchenette, Single Room, Studio. |
| Room Features |
|---|
| Balcony, Direct Garden Access, Furnished, Garden View. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
|---|
|
Peace of mind awaits - Enjoy 16 days for the price of 14 for stays in April, May and June.
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,449.00 |
| Funding Types | |
|---|---|
| Local Authority | Bexley |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Restaurant
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
From creative activities such as painting, baking and pottery, to visiting entertainers such as singers, dancers and musicians, and outings to garden centres or theatres, our activities are intended to inspire and engage our residents as individuals and as a community. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
|---|
|
All of our rooms are pet-friendly, so you are more than welcome to bring your furry friend along for your stay. |
| Can You Bring Your Pet |
|---|
| Yes |
Frognal House
Frognal Avenue
Sidcup
Kent
DA14 6LF
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 29th May 2021 |
| Reports | |
| Registration Date | 1st June 2023 |
| Service Provider | Willowbrook Healthcare Limited, NN4 9BS |
29th May 2021 | Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Frognal House Care Home
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