I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time.
My first impression was what a friendly feeling the place had. It is family-owned. I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them.