Birchwood Care Services

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Profile Strength
Excellent 90%
Care Type Home Care
Care Category Personal
Availability Yes
Hourly Prices From £24.00
Regulator's Rating Good
Meet The Manager

Wendy Ryan is Registered Manager at Birchwood Care Services.

I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time.

My first impression was what a friendly feeling the place had. It is family-owned.  I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them.

Wendy Ryan

Birchwood Care Services has been providing tailored home care to the elderly in Tunbridge Wells, Tonbridge and the surrounding areas for over a decade.

Available on a short or long term basis, care packages are personalised to meet individual requirements.  They can include assistance with all day-to-day activities such as personal care and domestic chores, alongside companionship and convalescent care. An emergency care package is also available and can start within 48 hours.

All Birchwood staff are carefully selected, have a wealth of experience and are continuously trained to ensure friendly, person-centred care and support are constantly delivered to the highest standard.


Brochures
Birchwood Care A5 brochure for web.pdf

https://youtu.be/Q-C520F9w7M
Care Options We Can Provide
Care Given Companionship, End of Life, Independent Living, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Housekeeping Cleaning, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation.
Nursing Specialisms Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Stroke, Ulcerative Colitis.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Care Visits 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Sitting-in Service.
Transport Carer provides own vehicle, Will accompany on Public Transport.
Technology Home Safety Monitoring, Key Safes.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Description

Wendy Ryan – Manager of Birchwood Care Services

I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time.

My first impression was what a friendly feeling the place had. It is family-owned.  I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff.

I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee.

I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them.

I’m privileged to be based in a beautiful building with acres of gardens, Birchwood House, our sister organisation. And we ensure that our clients can benefit from these surroundings. Where we can we invite then to events held here such as Christmas parties and summer barbeques. The other benefit is that my clients can enjoy respite in Birchwood House. The Birchwood House team will always try their best and work with us at times of crisis to expedite a temporary emergency placement. 


Our Carers Are
Criminal Background Checked True
Fully Insured True

Our Team
Wendy Ryan
Wendy Ryan
Registered Manager

I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time.

My first impression was what a friendly feeling the place had. It is family-owned.  I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them.

Fees For Individuals Fee
Hourly Daytime Rate £24.00

Funding Types
Local Authority Kent
Region South East
Local Authority Funded Clients Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, so we offer a comprehensive range of services to help our clients make the most of their meals. We can advise on meal plans (including accommodating special dietary needs), buy ingredients and unpack them for you. Or we can take you shopping to help you choose what you are going to eat. We can help you prepare your meals or we can cook them for you – either way, we will make sure your kitchen is clean and tidy before we leave.


We Can Prepare
All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Activities Are So Important

As a part of your Home Care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities.


Our Photos

Staff Specialities
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Word Games.

Our Pets

Our carers can feed pets but will not change litter trays or walk pets.


How We Help With Your Pet
Feeding.

Regulator: CQC

Category Rating
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/4fae9fea-c43c-4e54-82b0-f7ec888a561c
Report Published 29th December 2017
Registration Date 31st January 2011

Sevenoaks, Tonbridge, Tunbridge Wells

Our Registered Address is:

Birchwood House
Stockland Green Road
Speldhurst
Kent
TN3 0TU

Frequently asked questions about Birchwood Care Services

Birchwood Care Services was given an overall rating of "Good" by the CQC in December 2017.
Birchwood Care Services provides Personal care.
Birchwood Care Services comes under Kent.
Birchwood Care Services accepts Local Authority clients.
Wendy Ryan is the manager of Birchwood Care Services.

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