Birchwood Care Services
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Profile Strength |
Excellent 90% 
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|---|---|
| Care Type | Home Care |
| Care Category | Personal |
| Availability | Yes |
| Hourly Prices From | £24.00 |
| Regulator's Rating | Good |
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Care Provider: Malvirt Limited |
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Meet The Manager
Wendy Ryan is Registered Manager at Birchwood Care Services.
I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time.
My first impression was what a friendly feeling the place had. It is family-owned. I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them.
About Us
Birchwood Care Services has been providing tailored home care to the elderly in Tunbridge Wells, Tonbridge and the surrounding areas for over a decade.
Available on a short or long term basis, care packages are personalised to meet individual requirements. They can include assistance with all day-to-day activities such as personal care and domestic chores, alongside companionship and convalescent care. An emergency care package is also available and can start within 48 hours.
All Birchwood staff are carefully selected, have a wealth of experience and are continuously trained to ensure friendly, person-centred care and support are constantly delivered to the highest standard.
| Brochures |
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| Birchwood Care A5 brochure for web.pdf |
Videos and Virtual Tours
https://youtu.be/Q-C520F9w7M
Care
| Care Options | We Can Provide |
|---|---|
| Care Given | Companionship, End of Life, Independent Living, Personal care, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Housekeeping | Cleaning, Household Admin, Laundry, Meal Delivery service, Meal Preparation, Prescription Collection, Shopping, Tidying, Transportation. |
| Nursing Specialisms | Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Stroke, Ulcerative Colitis. |
| Medication | By Mouth, Change Catheter. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Care Visits | 1 Hour, 2 Hours, 3 Hours, 30 Mins, 4 Hours, 6 Hours, Sitting-in Service. |
| Transport | Carer provides own vehicle, Will accompany on Public Transport. |
| Technology | Home Safety Monitoring, Key Safes. |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Contact Tracing | We have measures in place to identify and trace contact between people in our care setting. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
More details coming soon
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookMeet our Team
| Description |
|---|
|
Wendy Ryan – Manager of Birchwood Care Services I’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time. My first impression was what a friendly feeling the place had. It is family-owned. I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them. I’m privileged to be based in a beautiful building with acres of gardens, Birchwood House, our sister organisation. And we ensure that our clients can benefit from these surroundings. Where we can we invite then to events held here such as Christmas parties and summer barbeques. The other benefit is that my clients can enjoy respite in Birchwood House. The Birchwood House team will always try their best and work with us at times of crisis to expedite a temporary emergency placement. |
| Our Carers Are | |
|---|---|
| Criminal Background Checked | True |
| Fully Insured | True |
| Flu Vaccinated | True |
| Our Team |
|---|
Wendy RyanRegistered ManagerI’ve worked in the industry for 25 years and been at Birchwood for nearly half of this time. My first impression was what a friendly feeling the place had. It is family-owned. I knew I would enjoy working here. We never lose sight of what we want to deliver, a compassionate quality service maintaining the independence of each of our clients, whilst always valuing our staff. I love the interaction I have daily with my team and my clients. At Birchwood you feel part of something special, not just an employee. I know all my staff by name because I see them all regularly. And I know all the clients and their families because I’ve either met them or spoken to them. |
Fees
| Fees For Individuals | Fee |
|---|---|
| Hourly Daytime Rate | £24.00 |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| Local Authority Funded Clients | Yes |
Food
| The Importance Of Meal Times |
|---|
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A balanced, nutritious diet is essential to maintaining health and wellbeing, so we offer a comprehensive range of services to help our clients make the most of their meals. We can advise on meal plans (including accommodating special dietary needs), buy ingredients and unpack them for you. Or we can take you shopping to help you choose what you are going to eat. We can help you prepare your meals or we can cook them for you – either way, we will make sure your kitchen is clean and tidy before we leave. |
| We Can Prepare |
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| All day snacks, Breakfast, Dinner, Lunch, Cold Meals, Hot Meals, Snacks. |
| Dietary Options |
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| Diabetic, Pureed, Vegetarian. |
| Our Photos |
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Activities
| Activities Are So Important |
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As a part of your Home Care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities. |
| Our Photos |
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| Staff Specialities |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Word Games. |
Pets
| Our Pet Policy |
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Our carers can feed pets but will not change litter trays or walk pets. |
| How We Help With Your Pet |
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| Feeding. |
Regulator Ratings
Regulator: CQC
| Category | Rating |
|---|---|
| CQC Registered | Yes |
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Read More | https://api.cqc.org.uk/public/v1/reports/4fae9fea-c43c-4e54-82b0-f7ec888a561c |
| Report Published | 29th December 2017 |
| Registration Date | 31st January 2011 |
Areas we cover
Sevenoaks, Tonbridge, Tunbridge Wells
Our Registered Address is:
Birchwood House
Stockland Green Road
Speldhurst
Kent
TN3 0TU
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