Birch Abbey

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Our care home has mobile phone signal in some of our residents’ rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

The home is a thoughtfully designed and purpose built, arranged over 4 floors. Well established in the local area, our reputation for the excellent standard of our dementia care brings many new residents from our local community and beyond.

Our home has large communal spaced on the ground floor and lounges and dedicated dining rooms for each floor of the home. With access to the patio, our bar is well used for social occasions and family visits, the library is a quieter area and the small tv lounge is decorated just as it would be at home. Our cafe is set up as expected but, with the addition of a comfy sofa, is an extension of our dining room which overlooks the front of the building.

All bedrooms are large, ensuite and beautifully decorated. We very much encourage our residents to personalise their own bedrooms, bringing items and belongings, to ensure that their rooms feel 'just like home'.

The health, well-being and happiness of our ‘family’ of residents, is always our number one priority. We provide care which ensures that residents feel as if they are in their own home. Familiar faces and familiar routine are key to this.

Offering both dementia residential and nursing care enables us to care for residents however their health and wellbeing might change.

All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their health, preferences, lifestyles and routines. Everything we do is driven by this genuinely caring person centred approach, working together with friends and family to ensure the care experience is as expected and most importantly, helping residents stay healthy and safe.

Person centred care begins when a resident comes to us and we speak to them about their memories, background and their families. The information we gather is recorded within digital care plans. This ensure that our staff can spend more time with residents and less time completing paperwork.

Care can be provided on a one to one basis for those who require that extra personal support. The team members who deliver such care become to understand that residents needs and wishes very well.

5th August 2022

24th February 2022