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Windermere Drive
Queensway
Wellingborough
Northamptonshire
NN8 3FR

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,430.00
Regulator's Rating Good
Meet The Manager

Zoe Smith is Manager at Bilton Court.

Anchor's Bilton Court in Wellingborough is a trusted provider of residential care for older people and we offer tailored services for elderly people who have dementia and who require support with personal care. 

Our care home’s well trained and helpful team provide 24-hour care and support to help you maintain your chosen lifestyle, adapting as your needs change.

At Bilton Court, activities play an important role and we aim to enhance our residents’ quality of life by providing a varied range of social activities.

We pride ourselves on the quality of our catering with our chef preparing meals daily from fresh, seasonal ingredients.

Set in a quiet residential area, located in its own beautiful grounds, Bilton Court care home is close to local services and amenities, such as local shops, doctor’s surgery and chemist.

In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with more than 60 years of experience.

Come and visit us at any time. We’re here to help and look forward to giving you a warm welcome.


Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Physical Disability, Physically Frail, Visual Impairment, Walking Frame.
Medication By Mouth.
Nursing Specialisms Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Bilton Court has taken the appropriate steps to ensure the safety of residents.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
View the provider’s latest Inspection Reports.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

At Bilton Court care home, we provide quality 24-hour residential care and supportive care for older people living with dementia.

We support and develop our colleagues on an ongoing basis to enable them to provide the highest quality care for our residents.

At our home we have:

- A ‘pets are welcome’ policy by arrangement with the Manager
- A shop for small items including confectionery, toiletries and greetings cards
- A hairdressing salon
- A lift throughout
- A personal laundry facility and laundry service
- Regular religious services and meetings should you wish to take part
- Newspapers which can be ordered and delivered daily to your room
- Wheelchair access and car parking
- Free wifi throughout the building for your use

Nearby facilities:

- The home is next to a selection of small shops, a pharmacy and GP Surgery
- Wellingborough town centre is 2 miles away and can be reached using excellent bus services
- The nearest hospital is Kettering General and Northampton General
- Wellingborough Railway Station is 3 miles away
- A theatre, swimming pool, and supermarket are less than 3 miles away
- Within good access to the M1 and A1


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 1990

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register.

Our Photos

Description

Bilton Court is a unique, purpose-built residence which was designed to provide residential care. Set in a quiet location and in its own grounds, Bilton Court has 41 single en-suite rooms and four larger rooms suitable for couples with en-suite facilities.

Our home is fully furnished and decorated to a high standard with a call system which ensures that help is at hand 24 hours a day and free wifi throughout the building for your use.

We also have:
- Some rooms with views of the gardens
- A television point and connections for satellite and digital TV
- Tea-making facilities available to make drinks for you and your visitors

We encourage you to bring small personal items to enhance your room.


About Our Rooms
Number Of Rooms 47
Number Of Ensuite Rooms 45

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Alarm, Freeview TV, Tea and Coffee-making Facilities, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,430.00
Residential Dementia Fees From / Price Per Week £1,430.00
Respite Fees From / Price Per Week £1,480.00

Funding Types
Local Authority North Northamptonshire
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our care home organises and arranges a variety of opportunities for our residents to enjoy daily activities in our home and in the local community.

We work in partnership with the National Association for Providers of Activities for Older People (NAPA) and encourage activities that enhance our residents’ lifestyle, health and wellbeing.

Residents preferred activities, interests and ability are discussed when they move in and an agreed plan ensures that these requests are fulfilled (wherever possible). Our residents’ suggestions for activities also help shape the planning process.

We organise supervised day trips to leisure facilities and places of interest as well as social events in the home, including themed restaurant evenings, arts and crafts, quizzes and regular entertainers.


Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Card Games, Crafts, Excursions, Exercise Class, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
Our Pets

We have a ‘pets are welcome’ policy by arrangement with our Home Manager.


Can You Bring Your Pet
Yes

Windermere Drive
Queensway
Wellingborough
Northamptonshire
NN8 3FR

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th January 2022
Last rated 20th November 2019
Current Report

Bilton Court Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Bilton Court Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 25th November 2010
Service Provider Anchor Hanover Group, WC1E 7HJ
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Restaurant, Shops.

Frequently asked questions about Bilton Court

Bilton Court was given an overall rating of "Good" by the CQC in November 2019.
Bilton Court provides Residential, Dementia and Respite care.
Bilton Court has 47 rooms.
Prices for Bilton Court start from £1,430.00 per week.
Bilton Court is owned by Anchor.
Yes. Bilton Court does offer Residential care.
Yes. Bilton Court does offer Respite care.
Yes. Bilton Court does provide care for people with Dementia.
Bilton Court comes under North Northamptonshire.
Zoe Smith is the manager of Bilton Court.

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