The Hawthorns

O'Neill Drive
Peterlee
County Durham
SR8 5UP

Website

Tel: 0191 587 1251

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Denise Findley is General Manager at The Hawthorns.

Hi, my name is Denise, and I am the General Manager here at Hawthorns. 

I am a registered nurse and have worked in the private healthcare sector for over 25 years in a variety of roles, including operations, clinical and quality.

Now I am with the Hawthorns team and I am responsible for the running of this lovely home. My passion is to provide outstanding service and care for those who we support.

I live in the North East with my husband and dog and, in my spare time, enjoy travelling and ancient history.

Denise Findley

Hawthorns Care Centre is a modern, purpose-built home set in a peaceful residential area of Peterlee. We provide excellent 24-hour nursing care for older people, alongside expert care for those living with dementia in our dedicated Memory Lane Community. We also offer a neurological rehabilitation service for younger adults and cater for respite stays and short breaks.

Our Memory Lane Community is visited regularly by a consultant psychiatrist and our neurological rehabilitation unit has a regular visit from a consultant neurologist, a team of physiotherapists and occupational therapists, in addition to our nursing, activities, support and hospitality teams.

The home also has a music therapist, whose sessions bring fun and laughter to the home, and reach out to people who may otherwise struggle to communicate. Music can help people, regardless of their disability and illness, and sharing in music is an incredibly comforting, positive and affirming activity.

Care Options We Can Provide
Support For Companionship, Personal care, Palliative, Rehabilitation.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Elderly Frail.
Respite Care Yes
Minimum Age
18

Our Building and Facilities

We have created a home-like feel where the environment has been appropriately adapted to meet the needs of the ladies and gentlemen we support. 

We have a variety of lounges, dining areas and an activities room.  Outside we have well maintained and inviting landscaped gardens which have an array of amazing areas for our residents to enjoy year round including a summer house, a greenhouse and many seating areas.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Activities Room.

What Else Do We Provide
Chiropodist, GP, Physiotherapy, Hairdressers, Minibus, Lift.

Our Garden
Communal Garden, Greenhouse, Seating, Communal Patio, Summer House.

Our Photos

Description

Our bedrooms are fitted with en-suite toilets, thermostatic radiators and a nurse call system. We encourage new residents to personalise their rooms as much as possible. 


About Our Rooms
Number Of Rooms 105
Number Of Ensuite Rooms 81

Type Of Room
Single Room, Shared Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Freeview TV, Sky/Cable TV, Telephone Point, Internet Access, Alarm, Catch up TV.

Our Photos
Description

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.


Our Carers
Sharon Harwood
Sharon Harwood
Elderly Frail Unit Manager

I qualified as an RGN in 1990 at Cleveland College of Nursing and Midwifery. I worked as a staff nurse at DarlingtonMemorialHospital as an Anaesthetic and Recovery nurse until 1994. I commenced employment at Hawthorns Care Centre on the Nursing Unit in August 1994 initially on night duty. I became Nursing Unit Manager in 2002. I have completed various clinical and academic courses including Diploma of Nursing, ENB Care of the dying patient and their family, Infection Control and Clinical services during my time as unit manager. The standard of care has been maintained and enhanced. The unit has an excellent reputation in the community and is well recognised as providing a high standard of care. 

Lisa Brown
Lisa Brown
Administrator

Hi my name is Lisa Brown I am the Administrator here at Hawthorns. Since leaving college I have always worked in customer relations. I started working as a part time receptionist in a local hotel and then moved to a full time role in a large hotel chain for 7 years.

I started working at Hawthorns as a receptionist in February 2002, I worked as receptionist until I became an Administration Assistant in 2004 and since then I have undertaken more responsibility within the administration team leading to talking over the role of Administrator in January 2017.  I have gained my NVQ level 3 while working for Barchester. I am very passionate about my job and love working with the team here at Hawthorns.

Claire Thomas
Claire Thomas
Head Chef

Hi, my name is Claire and I'm the Head Chef here at the Hawthorns.

My passion and love of food started when I was young, my mother and father have eclectic and adventurous tastes and this was reflected in my home life. Never one for just plain food, I cooked up Italian, Thai and other dishes on a regular basis. Holidays also provided an insight to food and culture which I then brought back and tried out, my favourites being Australian, Russian and Egyptian. This led to a career in catering and a degree in Hospitality Management from Robert Gordon's University, Aberdeen. I have worked in a variety of hospitality environments, including the Caledonian Thistle Hotel, Aberdeen and Edinburgh Universities, within the fine dining team cooking for Prince Phillip, Puccino's Cafe Bar and now here at the Hawthorns where I have been for the last 15 years! 

Deborah Flower
Deborah Flower
Unit Manager Downstairs Neuro Unit

My name is Deborah Flower and I have been a Qualified Adult Nurse for 29 years.  I have worked at the Hawthorns for 17 years as Neuro Manager and prior to that worked as a junior sister for 7 years on a Neuro Rehab Ward for the NHS.

Ralph Bossingham
Ralph Bossingham
Musical Therapist

Ralph’s music therapy sessions brings fun and laughter to the homes he works in. Through music, he reaches out to people who may otherwise struggle to communicate and he has seen how music can restore or replace what has been lost socially. Music can help people regardless of their disability and illness and sharing in music is an incredibly comforting, positive and affirming activity.

Every Wednesday afternoon, Ralph runs a session called ‘Sing with Ralph’, which he says is one of the highlights of the week. The group is full of energy and fun.

The Importance Of Meal Times

Our menus are composed of only the best fresh produce and cooked to the highest quality, with aims for the natural aroma and taste to be retained as best as possible. A great deal of care is taken to accommodate all dietary requirements, and our meals are always prepared with the likes and dislikes of residents taken into consideration. We can guarantee that there is something for everyone on our menu.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE BREAKFAST MENU.pdf SAMPLE ALTERNATIVE MENU.pdf SAMPLE DAILY MENU.pdf
Activities Are So Important

We understand that the people we support have passions and interests that could be difficult to pursue after moving into a care home – but that doesn’t mean we don’t encourage them to try! Some hobbies can define a person, so our Activities Coordinators are dedicated to ensuring that everyone we support is able to do what makes them happy to the best of their abilities. Social events are organised with individual tastes in mind and with the idea that residents have the opportunity to try new and exciting things.


Our Photos

Activities At Home
Music, Singing, Painting, Quiz Games, Crafts, Board Games, Exercise Class, Crosswords, Word Games, Excursions, 1 to 1 Activities, Reminiscence, Card Games, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

O'Neill Drive
Peterlee
County Durham
SR8 5UP

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/5fd595ec-3435-4d7e-8645-9c2014340da9
Report Published 21st June 2016
Registration Date 15th February 2011
Transport
Car Park on-site.

Nearby Services
Hospital, Shops, Restaurant.

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