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Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ

Website

View Contact Details
Profile Strength
Very Good 84%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Regents View Care Home logo
Meet The Manager

Karen Suleiman is Care Home Manager at Regents View Care Home.

What makes the resident experience at Regents View so special? We believe it’s our real sense of ‘family’ that has kindness, friendliness and respect right at its heart.

Our team provides specialised support for those living with dementia, intermediate care as an alternative to a hospital stay and short respite stays to give home carers a well-earned break. In every case we’re here to provide all the care each person’s own family could wish for. Regents View is situated in the quiet residential area of Hetton-le-Hole within easy reach of local shops and other amenities including public transport. All areas of our home are fresh and cheerful with a choice of lively or quiet communal spaces where residents can relax with each other or welcome family and friends.


Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The welfare, safety and happiness of residents, team members and visitors is our number one priority.  In response to the COVID-19 pandemic, our additional stringent measures are constantly reviewed to ensure we continue to meet Government and Public Health guidance, for everyone’s safety and wellbeing, whilst continuing to offer a comfortable and happy place to live, work and visit.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Our home provides interiors and facilities that are modern and welcoming. All bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos.

People have a choice of lounges for TV and conversation and quiet sitting rooms for reading, all perfect places to meet with visitors. In the warmer months everyone enjoys getting outdoors in our secure gardens with their comfortable patio seating and the sights, sounds and fragrances of our sensory planting area. Keen gardeners among our residents help to keep everything looking good. We’d be delighted to show you around to experience our homely, welcoming atmosphere for yourself so please arrange to pop in for a chat.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms.

What Else Do We Provide
Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
reg-regents-view-care-home-hetton-le-hole-brochure.pdf

Our Photos

Description

All 48 of our single bedrooms are en-suite and we encourage residents to make their rooms feel even cosier with personal touches such as cherished pictures and mementos. Each room has a television point and residents have access to free wifi throughout the home.


About Our Rooms
Number Of Rooms 48
Number Of Ensuite Rooms 48

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV.

Our Photos
Description

Our team is made up of qualified naturally caring people who continue to build their skills with on-going training.

As well as providing excellent professional care, our entire team is dedicated to fostering a sense of home and of belonging. That means taking plenty of time to understand individual residents, their likes and dislikes, and exploring all the ways we can make them happy and comfortable. It’s all about giving our residents and their loved ones the confidence that we’re providing the very best of care, and delivering special resident experiences every day.


Our Team
Karen Suleiman
Karen Suleiman
Care Home Manager
Weekly Fees Start From Fee
Residential Dementia Fees From / Price Per Week £910.00
Nursing Dementia Fees From / Price Per Week £910.00

Funding Types
Local Authority Sunderland
Region North East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Photos
Activities Are So Important

Another way we can help our residents to feel at home is for them to do familiar things. So our dedicated Activities Leaders gently encourage residents to carry on doing things they enjoy. If someone had a hobby or pastime they did before they arrived, we’ll encourage them to continue it with us. Or perhaps they may like to learn something new.

The important thing is that we treat every resident as an individual. If they enjoy sharing time with others, either in our home or on an organised trip out, they’re most welcome. Or, if they prefer quiet time alone, we’ll respect that too.

We run a busy activities programme, including one-to-one sensory sessions, arts and crafts, visits from entertainers, and trips to the coast and the local park. The park is also a great place for residents and their loved to spend quality time together.


Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Painting, Quiz Games, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.

Francis Way
Hetton-le-Hole
Houghton Le Spring
Tyne and Wear
DH5 9EQ

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 25th January 2022
Last rated 23rd November 2017
Reports

12th February 2022

23rd November 2017

6th October 2015

25th February 2015

22nd May 2013

23rd May 2012

Registration Date 30th December 2010
Service Provider Tamaris Healthcare (England) Limited, SK9 1BU
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Regents View Care Home

Regents View Care Home was given an overall rating of "Good" by the CQC in November 2017.
Regents View Care Home provides Nursing, Dementia, Respite and Residential care.
Regents View Care Home has 48 rooms.
Regents View Care Home is owned by Four Seasons Health Care.
Yes. Regents View Care Home does offer Residential care.
Yes. Regents View Care Home does offer Respite care.
Yes. Regents View Care Home does provide care for people with Dementia.
Regents View Care Home comes under Sunderland.
Regents View Care Home accepts Local Authority clients.
Regents View Care Home accepts NHS Continuing Healthcare clients.
Karen Suleiman is the manager of Regents View Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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