Heather Grange
Book a Visit
Queens Road
Burnley
Lancashire
BB10 1XX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,505.21 |
| Regulator's Rating | Good |
Meet The Manager
Kim Thompson is Registered Manager at Heather Grange.
Heather Grange provides residential, dementia and short-stay care for up to 70 residents in a spacious, purpose-built home in Burnley, Lancashire.
Set in peaceful surroundings with views of Pendle Hill and just a short distance from shops, cafés and local parks, the home combines countryside calm with easy access to town amenities. Arranged over two floors, Heather Grange features four small households, each with its own lounge, kitchenette and dining area.
The landscaped gardens include water features, raised beds, patios and a bar area, with plenty of space to relax, socialise or join gardening projects. Residents can personalise their own outdoor areas, and seasonal events like summer BBQs are popular with families.
Meals are freshly prepared using local produce, with menu choices shaped by residents. Favourites include cheese and onion pie, fish and chips, and themed dishes from around the world. Treats from the in-house coffee shop and personalised birthday meals add a special touch.
Activities include craft groups, music therapy, flower arranging, cinema screenings and visits to the on-site Burnley Bar. Seize the Day outings and dementia-friendly experiences, including lifelike robotic pets, support joy and connection at every stage.
At Heather Grange, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia or short-stay care, the team at Heather Grange are here to help.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Heather Grange is working within the government guidelines to help protect its staff and clients. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 55 |
| Our Building and Facilities |
|---|
|
Located in a quiet residential area in Burnley, we offer residential and dementia care for 70 residents, within luxurious surroundings. A dedicated and compassionate team ensure everyone receives the care that they deserve, tailored to their individual needs and preferences. We have a homely, family atmosphere. All our rooms are en suite with modern facilities. And our 24-hour support ensures you continue to enjoy maximum independence with peace of mind, knowing that help is always at hand. We also offer short-term respite care. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Dentist, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Description |
|---|
|
All of the bedrooms at Heather Grange are luxuriously furnished and have an en suite facilities. We have free wifi throughout the home. You can bring your own furniture to furnish your room, such as a favourite armchair or own bed. Walls can be personalised with your own pictures, shelving and ornaments. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| Number Of Ensuite Rooms | 70 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,505.21 |
| Residential Dementia Fees From / Price Per Week | £1,609.97 |
| Respite Fees From / Price Per Week | £1,576.13 |
| Funding Types | |
|---|---|
| Local Authority | Lancashire |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
Activities are a major part of what we have to offer here. Our passionate Activity Coordinators keep you active and entertained with a fun-packed calendar, making a real difference to your wellbeing. Each day starts with the ‘Daily Sparkle’ and morning coffee. Activities include: singing and music sessions, bingo, dominos, quizzes, art and crafts, daily exercise sessions, movie afternoons, church services, and personal support from our Chaplain. The first Wednesday of the month is a big social evening with a cabaret, quiz and a pie and peas supper – relatives and friends are invited of course. We have our own minibus and regularly go out on trips to the countryside, seaside visits to Blackpool or Morecambe, an afternoon at the garden centre, or just out for an ice-cream or fish and chips. We also regularly join the local dementia café. You let us know what you want to do, and we do our best to make it happen for you. And we love any excuse to put on a themed event. We are committed to providing alternative therapies such as music therapy to help alleviate isolation and the symptoms for those living with dementia. Our trained therapist is funded by charitable donations. They interact with residents through live music therapy sessions. This includes singing, playing simple percussion instruments or responding to musical cues in a one-to-one or group setting. We’re proud to be supported by a dedicated Chaplain at Heather Grange, who offers pastoral support to all, whatever their beliefs. The Chaplain provides a listening presence, companionship and one-to-one pastoral support for all residents, their friends and relatives, and staff members - irrespective of their beliefs - and organise worship for those who wish to participate. |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Card Games, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
|
Is your boiler less than 15 years old? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use digital care plans? | Yes |
| Our Pets |
|---|
|
Pets are not allowed at Heather Grange. |
| Can You Bring Your Pet |
|---|
| No |
Queens Road
Burnley
Lancashire
BB10 1XX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Requires Improvement |
| Inspection Reports | |
| Last inspected | 5th April 2023 |
| Last rated | 22nd April 2023 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 10th December 2018 |
| Service Provider | Methodist Homes, DE1 2EQ |
Heather Grange Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
|---|
| Church, Hospital, Library, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Heather Grange
The UK's largest & most detailed directory of elderly care and retirement living options
10,272
Care Homes
11,435
Home Care Services
1,684
Live-in Care Services
1,731
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
