Mayflower Court Care Home
Book a Visit
62-70 Westwood Road
Southampton
Hampshire
SO17 1DP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,600.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Rhiannon Crofts is Care Home Manager at Mayflower Court Care Home.
Mayflower Court Care Home in Southampton is a contemporary residential care home set in luxurious and comfortable surroundings. We provide tailored residential care and care for older people living with dementia. We welcome residents for permanent care and short-term respite stays. We can also support couples in our care home.
The spacious bedrooms at Mayflower Court all have en suite wet room facilities and can accommodate up to 72 residents. Our home is set within beautiful private gardens that include safe walkways and raised beds.
Our care homes’ mostly local and helpful team provides 24-hour care and support to help our residents maintain their chosen lifestyles and adapt to changing needs.
We pride ourselves on the quality of our catering. Our chef Manager prepares meals daily from fresh, seasonal ingredients and caters to individual tastes and dietary requirements.
At Mayflower Court, we provide various social activities, some incorporating the latest technology. Our residents are welcome to participate or enjoy individual interests as they wish.
Mayflower Court is operated by Anchor, which has more than 60 years of experience providing care and housing to older people throughout England.
About our care homes
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Personal care, Reablement, Support for Couples. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Living at Mayflower Court ensures a warm, safe, and friendly environment, with first-class facilities that will make you feel at home in our care. Built to a modern specification and well decorated with tasteful interior design, Mayflower Court is an elegant and contemporary residential care home meticulously finished to a very high standard whilst incorporating the latest care technology. The cosy lounges, café, activity kitchen, arts and crafts room, library, and hair and beauty salon provide an array of luxurious spaces where people can meet with loved ones, mingle with neighbours, read, watch films, enjoy the free Wi-Fi, chat, or simply watch the world go by. Our private gardens at Mayflower Court feature seating areas, mature trees, colourful flower beds, and raised planting areas where those with green fingers can enjoy a little light gardening. Outdoor seating and rest areas offer residents plenty of opportunities to take a break or simply stop and enjoy the peaceful setting with friends. Some ground-floor rooms at Mayflower Court also have private patio areas. In contrast, safe and secure balcony areas on the upper floors provide residents with comfortable vantage points to enjoy views of the charming care home gardens. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 7 Sep 2015 |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
|---|
| Voluntary / Not for Profit |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Optician, Physiotherapy. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Biomass Heating, Individual Heating Controls. |
| Our Photos |
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| Description |
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Our bright and spacious bedrooms have been designed to a very high standard and decorated to provide luxurious personal space where residents feel safe and happy. At Mayflower Court, the fixtures and fittings in each room can be adjusted to residents’ individual needs, and all residents, whatever their ability, can enjoy the privacy of modern en-suite bathrooms large enough to enable assistance from two carers, should it be required. We encourage residents to personalise their room with ornaments and photos to reflect their individual style and personality and to make it home from home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 72 |
| Number Of Ensuite Rooms | 72 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Balcony, Freeview TV, Fridge, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,600.00 |
| Funding Types | |
|---|---|
| Local Authority | Southampton |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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You’ll always find plenty to do at Mayflower Court. With a host of leisure activities, our home has a great community feel. People engage with their fellow residents, families, and friends and continue doing all the things they usually enjoy in a supportive environment.
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| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Card Games, Crafts, Exercise Class, Gardening, Knitting / Embroidery, Painting, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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We recognise that pets provide companionship, comfort and love, and therefore adopt a ‘Pets Welcome’ policy by arrangement with the Home Manager. |
| Can You Bring Your Pet |
|---|
| Yes |
62-70 Westwood Road
Southampton
Hampshire
SO17 1DP
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 16th December 2024 |
| Published Date | 4th March 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th September 2015 |
| Service Provider | Anchor Hanover Group, WC1E 7HJ |
Mayflower Court Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Mayflower Court Care Home
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