Castle House
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Castle Street
Torrington
Devon
EX38 8EZ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Live Rating | 4.90 |
| Weekly Prices From | £1,000.00 |
| Regulator's Rating | Good |
Meet The Manager
Shelbie Wadge is Home Manager at Castle House.
Shelbie, who was our Senior Team Leader, then Deputy Manager, has now been promoted to Registered Manager.
Shelbie is currently doing her Level 5 after recently completing Level 4 in Lead Practitioner in Adult Care. She is a kind and caring person who believes in treating each person as an individual and ensuring that the care delivered is person-centred.
Castle House Care Home is located in the lovely market town of Torrington, Devon. It is next to the commons and has fabulous views across the countryside.
Castle House is a homely, intimate home with a capacity of 27 residents. The rooms are all single rooms, many of which have en-suite toilets. Several of the communal corridors are themed to help people living with dementia.
We have a varied activities programme and a friendly and welcoming staff team.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Castle House is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Castle House is located near to the site of the original Castle. The original Castle was built by William The Conqueror’s nephew, being rebuilt several times. The final castle built in the fourteenth century was a fortified manor. As a person-centred care home, we can offer a selection of en-suite rooms with Wi-Fi signal throughout, a homely dining room with lovely views, comfortable lounges and outside areas for residents to socialise and enjoy the daily activities. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating. |
| Description |
|---|
|
We have a variety of nicely appointed rooms of different sizes and shapes. Quirky would be the word! These rooms are decorated to a high standard with attractive soft furnishings. With our larger rooms we are in a very unique position to offer rooms for double occupancy, specifically aimed at couples who desire to stay together in a 24-hour care environment. All rooms are fully furnished, but we welcome that you put your own stamp on your room and make it your home. All rooms have a TV, Nurse call point and electric profiling beds. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 33 |
| Type Of Room |
|---|
| Double Room, Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,000.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
Variety is the spice of life, whatever your age. We want our residents to have the opportunity to explore a huge range of hobbies and activities in their new home. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
|
Do you use LED light bulbs? | Partial |
|
Are your windows double glazed? | Partial |
|
Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
|
Do you monitor your waste? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Do you measure your energy consumption? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
|
Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
Castle Street
Torrington
Devon
EX38 8EZ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 22nd January 2021 |
| Last rated | 8th February 2020 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 23rd December 2010 |
| Service Provider | Cherry Garden Properties Limited, B43 6HS |
Castle House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Castle House
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