Bank Hall Care Home

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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £900.00
Regulator's Rating Good
Meet The Manager

Sandra Carr is The Home Manager at Bank Hall Care Home.

I started my 30-year career in care as a carer and progressed to a care home manager in 2011. I have completed NVQ 1,2,3,4,5 and PTTLS which allows me to teach staff. I have mainly worked with specialist dementia homes and have the ethos of “coming into care isn’t the end but a chance to make more memories and a new chapter in a person’s life”. My goal is to make a difference and for those living in our home to live life and enjoy each day. 

Sandra Carr

Bank Hall is a residential care home providing exceptional care to people aged 65+ and those living with age-related difficulties and dementia. It is situated in its own beautiful landscaped grounds and is surrounded by woodland and wildlife.

At Bank Hall, quality of life is paramount. As well as providing excellent standards of care and support, and lots of opportunities to have fun, we also believe that quality of life is about being listened to. We listen when you tell us what you want or what you don’t want, we listen to your suggestions and we listen when you just want a chat. So when you move to Bank Hall you know you have a voice and a choice. It’s your home after all.


Bank Hall
Care Options We Can Provide
Support For Companionship, Complex Care, End of Life, Independent Living, Personal care, Support for Couples.
Disability Support Physical Disability, Physically Frail, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We require all visitors to provide a negative Covid test before entering the building. We take visitors temperatures and request they complete a declaration form too. We’ve also been working closely with Lancashire Council to ensure we’re going above and beyond the government guidelines. 

Infection Control Initiatives in place
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a dedicated room which we’re using for visits. The space is cleaned after each visit and left for at least 15 mins and ventilated before the next use. 

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Minimum Age
65

LGBTQ Welcome
Contract
Contract - Bank Hall.docx
Our Building and Facilities

Bank Hall is a single storey residential care home in Burnley catering for 33 people aged 65+. It is situated in its own beautiful landscaped grounds and is surrounded by woodland and wildlife. 

The Home is wonderfully spacious yet retains a homely feel. There are 3 lounges (one with a piano and organ) and 2 conservatories, so you can choose your favourite place to relax or to catch up with your Bank Hall friends for a chat. There is also a large kitchen where our professional chefs create your delicious meals, and a small kitchen area where you or your relatives can make your own drinks and snacks at any time of the day. And the garden is beautiful! When people move into Bank Hall their favourite pastime soon becomes watching the birds and squirrels come and go. We’re even lucky enough to be visited by deer and foxes from time to time.


Is Our Home Purpose Built
No

The Year Our Home Was Built
1 Jan 1993

How Many Floors We Have
1

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register.

Brochures
Bank-hall-brochure-compressed.pdf

Our Photos

Description

Every bedroom is decorated and furnished to a high standard to create a cosy, homely environment. We encourage each person to decorate their room with their own photographs, books, and other keepsakes as we know adding these personal items plays a crucial part in making Bank Hall feel completely like home.


About Our Rooms
Number Of Rooms 56
Number Of Ensuite Rooms 30

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Telephone Point, Wifi.

Our Photos
Description

Our aim is to make sure that both those using our services, as well as their families, are happy with the service we provide. 


Our Team
Sandra Carr
Sandra Carr
The Home Manager

I started my 30-year career in care as a carer and progressed to a care home manager in 2011. I have completed NVQ 1,2,3,4,5 and PTTLS which allows me to teach staff. I have mainly worked with specialist dementia homes and have the ethos of “coming into care isn’t the end but a chance to make more memories and a new chapter in a person’s life”. My goal is to make a difference and for those living in our home to live life and enjoy each day. 

Liz Hobson
Liz Hobson
Deputy Manager

I started working for Rochcare 10 years ago as a housekeeper and have been able to work my way up over the years in various roles within the home. I have completed my NVQ Level 2 & 3 and am currently studying for my NVQ Level 5. I am now Deputy Manager of Bank Hall and enjoy my role and working for the company very much.

Amanda reid
Amanda reid
Office Manager

I have worked for Rochcare for 11 years, firstly in the daycare unit and now at the reception desk at Bank Hall. I love my role and being part of a great team of people all working together towards a common goal. I enjoy supporting the staff and the people in our care and helping create a safe and comfortable environment they can live and work in.

Colin Large
Colin Large
Head Chef

I started my career as a weekend cook in a care home and have worked my way up to being a full-time head chef now at Bank Hall. I have worked in numerous care homes and I love working alongside the ladies and gentlemen we look after. I have done it for so many years now that I couldn’t imagine doing anything different. I love seeing people smile when they sit down in the dining room to a good, hearty meal and really like hearing their feedback.

David Humphrey
David Humphrey
Maintenance

My role at Bank Hall is to ensure the building, facilities and gardens are all safe and well maintained so the people living at the care home are safe, comfortable and happy. I maintain building exteriors, office interiors, landscaping, and communal spaces. I’m always available to troubleshoot any issues and make small repairs as needed.

Nigel Beeston
Nigel Beeston
Housekeeper

My role at Bank Hall is to ensure the facilities are all clean, safe and well maintained so the people living at the care home are safe, comfortable and happy.

Natalie Hesmondalgh
Natalie Hesmondalgh
Care Assistant

Being a Care Assistant is a very rewarding job. Going above and beyond to ensure everyone we care for is safe, comfortable, happy and living the best life they can is amazing and I love seeing people smile and share stories every day. The team at Bank Hall are great, a truly great place to work and live.

Kami Butterworth
Kami Butterworth
Care Assistant

Being a Care Assistant is a very rewarding job. Going above and beyond to ensure everyone we care for is safe, comfortable, happy and living the best life they can is amazing and I love seeing people smile and share stories every day. The team at Bank Hall are great, a truly great place to work and live.

Jackie
Jackie
Home Cook

I love seeing people smile when they sit down in the dining room to a good, hearty meal and really like hearing their feedback. Food plays such an important part in the life of the people we care for and offering healthy, nutritious meals, snacks and drinks really helps bring joy to people. 

Joanne Goulding
Joanne Goulding
Care Assistant

Being a Care Assistant is a very rewarding job. Going above and beyond to ensure everyone we care for is safe, comfortable, happy and living the best life they can is amazing and I love seeing people smile and share stories every day. The team at Bank Hall are great, a truly great place to work and live.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00
Residential Dementia Fees From / Price Per Week £930.00

Funding Types
Local Authority Lancashire
Region North West
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

We pride ourselves on providing fresh, seasonal, home-cooked food that is prepared daily in our kitchen. Our experienced chefs offer a balanced, varied, and interesting choice of meals with a focus on health and nutrition. 

Our kitchen caters for all dietary and eating requirements, including vegetarian, gluten-free, and soft or blended meals. We also ensure a tasty alternative to the main menu is always available.

Although our bright, communal dining rooms are the most popular space for mealtimes, we encourage those in our care to eat wherever they feel most comfortable. That may be the dining room, their private room, or another area of the home.

Snacks and drinks are also available between meals, with nutritious, freshly made smoothies, soups, sandwiches, and homemade sweet treats all available. 

We know that those living with dementia or age-related difficulties can experience eating difficulties, so our experts are on hand to prepare meals outside of our set mealtimes. A large-format menu can be provided upon request, and adapted cutlery and crockery is also available if needed.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegetarian.

Our Photos

Activities Are So Important

We believe having things to look forward to and a sense of purpose is very important, so we help people get the most from each day in whatever way is most appropriate for them. With this in mind, we have a regular schedule of activities on offer at Bank Hall, designed to keep the people we support entertained and engaged.

Our dedicated Activity Coordinator carries out both group and one-to-one activities that are designed for all interests, abilities and mobility styles. Activities include crafts, baking, gardening, massage and beauty treatments, gentle exercise classes, reading/sewing groups and trips into the local community. We also host themed events, movie nights and encourage residents to celebrate birthdays and anniversaries together. 

We also respect the privacy of residents who enjoy their own company – our home can cater to your loved one’s habits and social needs and we know how important quiet time can be too. With this in mind, we never pressure anyone to get involved before they're ready to and take the lead of your loved one at every stage.


Our Photos

Timetables
Activities timetable.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Cinema, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

We have had fish and birds come and live with their owners before. We’re very open to welcoming any furry friends too, all on a case-by-case basis.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding.

We Welcome
Birds, Cats, Dogs, Others (subject to review).

Colne Road
Burnley
Lancashire
BB11 2AA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 25th May 2021
Last rated 16th June 2021
Reports

16th June 2021

1st December 2020

15th May 2018

11th March 2017

26th January 2015

15th June 2013

6th March 2013

4th December 2012

14th November 2011

Registration Date 24th January 2011
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Bank Hall Care Home

Bank Hall Care Home was given an overall rating of "Good" by the CQC in June 2021.
Bank Hall Care Home provides Dementia, Respite and Residential care.
Bank Hall Care Home has 56 rooms.
Prices for Bank Hall Care Home start from £900.00 per week.
Bank Hall Care Home is owned by Rochcare.
Yes. Bank Hall Care Home does offer Residential care.
Yes. Bank Hall Care Home does offer Respite care.
Yes. Bank Hall Care Home does provide care for people with Dementia.
Bank Hall Care Home comes under Lancashire.
Bank Hall Care Home accepts Local Authority clients.
Bank Hall Care Home accepts NHS Continuing Healthcare clients.
Sandra Carr is the manager of Bank Hall Care Home.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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