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Profile Strength
Very Good 89%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Call for details
Weekly Prices From £1,537.00
Regulator's Rating Good
Meet The Manager

Judy Heathfield-Eliott is General Manager at Chamberlain Court.

As the General Manager my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference to the lives of residents is what it’s all about. I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service enabling them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that Chamberlain Court plays an active role in the local community and is a home full of loving care, joy and laughter.

Judy Heathfield-Eliott

If you’re looking for care homes in Kent, we believe Chamberlain Court is the perfect choice for you. Winner of the 2018 Pinders Healthcare Design Award for ‘Best New Care Home’ and Knight Frank’s ‘UK Luxury Care Home Award,’ Chamberlain Court Care Home provides the highest standards of residential, nursing and dementia care. Located in Royal Tunbridge Wells, and named after our award-winning architect, Richard Chamberlain, our 72-bedroom care home in Tunbridge Wells features our usual blend of award-winning design innovations and home comforts.

Chamberlain Court Care Home, located in Tunbridge Wells, Kent, is made up of a happy community and is a place for interaction, activity and enjoyment. Residents at Chamberlain Court know just how important they are: as individuals with a contribution to make, as family members and as friends.


https://youtu.be/IDXxGElrwHk
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection.
Nursing Specialisms Heart Disease, Liver Disease, Lung Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The health, safety and well-being of residents, visitors and team members is paramount, and we can assure you that your priorities regarding safety, care, cleanliness, and enjoyment are ours too. We take this responsibility very seriously and as such, we have implemented robust infection control measures in line with Government and Public Health England and Public Health Wales advice to ensure the safety of everyone who lives and works within our homes. These measures include: Wearing PPE, Regular testing and temperature checking, Social distancing, Enhanced cleaning, COVID-19 training

We are pleased to report that NHS healthcare professionals are now vaccinating residents and team members at all of our homes.  We are keeping residents and relatives updated with our progress. The Covid-19 vaccination rollout programme is being driven by the local health boards in Wales and by GPs in England.  Timings vary from area to area, dependent on when NHS healthcare professionals receive a supply of vaccines and how many doses they receive in each delivery.   However, we are in regular contact with the health boards and our local GP surgeries for updates and are working closely with them to ensure everyone has the opportunity to be vaccinated safely and as soon as possible.  With two doses of the vaccine being needed for immunisation to be fully effective, we do not expect to make changes to the measures in place at our homes until after the second dose has been delivered.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Chamberlain Court safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
Self-funded-contract-England-DRAFT.pdf
Our Building and Facilities

Residents at our care home in Kent are supported to live an active and fulfilled life. Our relationship-centred care enables residents to keep on doing the things they’ve always loved – the things they perhaps thought they could no longer enjoy. So as part of our community at our care home in Kent, they’ll be able to cook, help out in the garden and carry on with the kind of everyday routines which make their lives theirs.

Our facilities allow residents to carry on enjoying the everyday routines they cherish, including having their weekly hair and nail appointment at the luxurious salon or catching up with friends in the vibrant cafe. Our dining rooms also have open kitchen areas to enable residents to help with the preparation of meals if they wish to and our celebrations room enables residents to still be a part big family events, from birthdays and anniversaries to a family reunion.

Our care home in Kent also features a dedicated cinema room, so residents can enjoy watching their favourite films or catch up on the latest series on Sky. Beautiful landscaped gardens surround the home and include an outdoor activities room, enabling residents to enjoy the fresh air whilst taking part in some much-loved pastimes.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
19 Jul 2017

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropractor, Cinema, Coffee Shop, Hairdressers, Lift.

Our Garden
Communal Garden, Greenhouse, Seating, Secure Garden, Wheelchair Friendly Access.

Brochures
Chamberlain Court.pdf

Our Photos

Description

Our 72-bedroom care home in Tunbridge Wells features our usual blend of award-winning design innovations and home comforts and has been awarded a ‘Good’ rating by the Care Quality Commission.


About Our Rooms
Number Of Rooms 74
Number Of Ensuite Rooms 72

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Telephone Point.

Our Photos
Description

The Hallmark Care Homes’ approach to supporting all residents – relationship-centred care – is especially important for residents diagnosed with dementia. Our dementia care team receive ongoing training to make sure they have the communication and observational skills vital for optimum care.

We know that by building compassionate, trusting relationships and by knowing the individuals’ biography, personality and life journey, we can help people (and their families and friends who share the journey) to live enjoyable, stimulating and fulfilling lives. Our comprehensive strategy outlines exactly how we deliver this level of care to all residents

Nursing care is dedicated to supporting people with both simple and complex nursing needs. Our nursing communities have 24-hour nurse leadership, supporting a care team with expertise, skills, and knowledge. Our registered nurses tailor our care planning and delivery to the unique and individual nursing needs of residents to ensure the highest degree of care in each one of our nursing care homes.


Our Team
Judy Heathfield-Eliott
Judy Heathfield-Eliott
General Manager

As the General Manager my passion lies in supporting my team to provide consistent quality in all that they do for residents. It’s the little things that count and I pride myself on attention to detail. Making a difference to the lives of residents is what it’s all about. I am very proud to lead a dedicated team, recruited specifically for their compassion and experience to support each other in delivering the very best for each and every resident, whatever their role at Chamberlain Court. Our commitment to residents is to deliver a service enabling them to live truly meaningful lives in a luxurious setting. Our commitment is also to ensure that Chamberlain Court plays an active role in the local community and is a home full of loving care, joy and laughter.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,537.00
Nursing Fees From / Price Per Week £1,802.00
Residential Dementia Fees From / Price Per Week £1,670.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Mealtimes are an important part of daily life at Hallmark Care Homes. We pride ourselves on the quality of our catering and the range of choice available to residents daily, with menus carefully designed with nutrition in mind. We promote individual wellbeing through a positive and enjoyable dining experience; every resident can eat in pleasant settings and we offer full support with eating and drinking if needed so they remain hydrated and well-nourished.

All our homes offer freshly cooked, appetising and nutritionally-balanced meals with a different seasonal choice available every day to ensure the highest level of nutrition for residents. Our professional chefs use fresh ingredients to prepare a range of delicious, wholesome meals in our kitchens, to be enjoyed throughout the day. Our care home catering teams consult with residents on a regular basis to ensure we understand their nutritional requirements and food preferences so residents can maintain a diet they enjoy.

Our expert chefs carefully plan four-weekly menu cycles, which are changed regularly, to ensure each resident enjoys a variety of delicious dishes every day of the week and promote the highest level of nutrition and hydration in our care homes.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Capture.PNG
Activities Are So Important

Our dedicated team at our care home in Kent work closely with residents to empower them to take part in engaging activities that are tailored to their needs and based on lifestyle preferences. These take place both within the home and in Royal Tunbridge Wells and the surrounding areas and include a spot of gardening, fun fundraising days for local charities and excursions to the theatre, local exhibitions and community events. We are also proud to be part of the Housing and Dementia Research Consortium to support research on what practices best support people living with dementia in an effort to positively influence policy and practice for dementia care in the UK.


Our Photos

Timetables
Hallmark_ActivityGuide_04.pdf

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

Pets by arrangement.


Can You Bring Your Pet
Yes

77 Mount Ephraim
Tunbridge Wells
Kent
TN4 8BS

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 12th July 2018
Last rated 21st August 2018
Reports

21st August 2018

Registration Date 19th July 2017
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Chamberlain Court

Chamberlain Court was given an overall rating of "Good" by the CQC in August 2018.
Chamberlain Court provides Nursing, Dementia, Respite and Residential care.
Prices for Chamberlain Court start from £1,537.00 per week.
Chamberlain Court is owned by Hallmark Care Homes.
Yes. Chamberlain Court does offer Residential care.
Yes. Chamberlain Court does offer Respite care.
Yes. Chamberlain Court does provide care for people with Dementia.
Chamberlain Court accepts Local Authority clients.
Judy Heathfield-Eliott is the manager of Chamberlain Court.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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