Rusthall Lodge Care Home
Book a Visit
Nellington Road
Rusthall
Tunbridge Wells
Kent
TN4 8SJ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Yvonne Gosset is General Manager at Rusthall Lodge Care Home.
My name is Yvonne Gosset, I have extensive senior management experience within the health and social care sector and believe in the collaboration and involvement of my staff and residents/families in the running of the home. As General Manager of Rusthall Lodge my focus is to ensure that we not only deliver safe, effective and high-quality care to our residents but also that the wrap around facilities is in place to provide a homely and supportive environment. Rusthall Lodge is a not-for-profit organisation, established in 1968 as a charitable care home to provide high-quality residential care to residents of Rusthall and surrounding Tunbridge Wells by a group of local benefactors.
Rusthall Lodge is a well-established, ‘not-for-profit’ residential, nursing, and early-onset dementia care home close to Tunbridge Wells. We are a successful stand-alone care home that has been in operation for over 50 years. Rusthall Lodge enjoys an excellent reputation for providing quality care. Our aim is to always preserve the self-respect of those who depend upon the support of others in an atmosphere of dignity and trust.
At Rusthall Lodge Care Home, we react positively and sympathetically to the varying needs of our residents, and every detail is designed with those needs in mind. We recognise that delivering outstanding care and service is a given and should not be seen as a benefit or luxury.
We are dedicated to making your day better every day and aligning our care and services to your individual needs.
Our Charitable ethos determines that surplus funds from the Lodge are re-invested to benefit our residents and staff, ensuring they have a safe and caring home to live in and a well-equipped and safe setting to work in. As a Registered Society under the Co-operative and Community Benefit Societies Act 2014 - 17413R, this reinvestment of funds into the fabric and daily life at Rusthall Lodge helps us provide a unique and caring home.
To learn more, use this simple link to book a visit today.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 50 |
| Our Building and Facilities |
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At Rusthall Lodge, our heritage is firmly set in the past, but our thinking and approach to care are oriented towards the future. This unique Tunbridge Wells care home began as Miss Margaret Fremlin's residence. It is a grand Victorian/Edwardian house with beautiful grounds. In the mid-60s, the Council of Service Housing Society, based in Monson Road, Tunbridge Wells, identified a need to “provide for local people of limited means and in need of care and attention.” As a result of Miss Fremlin’s generosity and the dedication, hard work, and kindness of a number of other local benefactors and supporters, Rusthall Lodge opened on 1st January 1968. To arrange a visit to see if this not-for-profit care home could help you or your loved one, submit this simple online booking form. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 Jan 1968 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Charity |
| Communal Rooms |
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| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Chiropodist, Dentist, GP, Hairdressers, Lift, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Individual Heating Controls. |
| Our Photos |
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| Description |
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The bedrooms at Rusthall Lodge Care Home are all beautifully decorated and have en-suite facilities. Residents are encouraged to bring along some home comforts for a personal and familiar touch. Find out more with a personal visit using this online booking form. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 69 |
| Number Of Ensuite Rooms | 69 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Safe, Sky/Cable TV, Telephone Point, Wifi. |
| Funding Types | |
|---|---|
| Local Authority | Kent |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Moving into a care home is one of the most challenging decisions anybody can make and should not be a reason or time to compromise. Our philosophy of care at Rusthall Lodge is to provide holistic, person-centred service that promotes wellness, happiness, and kindness in an environment where family and friends are encouraged to visit and spend time. We want your time at Rusthall Lodge to be one that is far from compromised, a life enhanced by services that help you live an active and engaging life, whatever your interests are, for as long as possible. Every week, there is a wide range of engaging and exciting activities to participate in, many of which involve the residents in the design and delivery. The weekly schedule is delivered to every room and displayed throughout the home. Our well-being assistants provide our residents with the opportunity to socialise. Where possible, they complement one another, so activities support different aspects of older people's independence and mental well-being, such as their physical health, their sense of belonging to a community, and their sense of purpose. We also have regular trips to local attractions in the Tunbridge Wells area. Use this online form to arrange a visit and get a better flavour of daily life at this unique Kent care home. |
| Our Photos |
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| Activities At Home |
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| Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Park. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
Nellington Road
Rusthall
Tunbridge Wells
Kent
TN4 8SJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 28th November 2019 |
| Last rated | 8th January 2020 |
| Current Report |
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| Historic Reports |
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| Registration Date | 20th January 2011 |
| Service Provider | Rusthall Lodge Housing Association Limited, TN4 8SJ |
Rusthall Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Chemist, Church, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Rusthall Lodge Care Home
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