Rusthall Lodge Care Home

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Nellington Road
Tunbridge Wells


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Care Type Care Home
Care Category Residential | Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,772.00
Regulator's Rating Good

Rusthall Lodge is a well-established, ‘not-for-profit’ care home situated close to Tunbridge Wells. We are a successful stand-alone care home that has been in operation for over 50 years. The home enjoys an excellent reputation for providing quality care. Our aim is to always preserve the self-respect of those who depend upon the support of others in an atmosphere of dignity, respect and trust.

At Rusthall Lodge we react positively and sympathetically to the varying needs of our residents, and every detail is designed with those needs in mind. We recognise that delivering outstanding care and service is a given and should not be seen as a benefit or luxury.

We are dedicated to making a better day for you every day and aligning our care and services to your individual needs.

Our vision is to provide excellent care and support, to continuously improve the quality of our services; to make people’s lives better, every day and to make a difference, not a surplus.

Our Charitable ethos determines that the majority of surplus funds from the Lodge are re-invested for the benefit of our residents and staff; ensuring they have a safe and caring Home to live in and a well-equipped and safe setting to work in. As a Registered Society under the Co-operative and Community Benefit Societies Act 2014 - 17413R, this reinvestment of funds into the fabric and daily life at Rusthall Lodge helps us provide a unique Home in the care market; stand-alone, not-for-profit, with a heritage that's over fifty years old.

We can only accept those living with early onset of dementia. 

Rusthall Lodge Care Home
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Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Mild Forgetfulness.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We are pleased to confirm that we can offer Covid-secure, socially distanced visits in our new visitor pod.

Our easy-to-access pod is situated just outside our reception. The pod is warm and insulated and an intercom is available to help you communicate with your loved one.

Visits can take place on a pre-booked basis and can last for 25 minutes each. Visitors will be required to wear a face covering when entering the grounds to the home until they are seated in the pod. They will also be required to register their attendance with us and with Track and Trace.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

Our heritage is firmly set in the past, but our thinking and our approach to care is towards the future.

Rusthall Lodge began life as the former home of Miss Margaret Fremlin; a grand Victorian/Edwardian house that sat in beautiful grounds. In the mid-60s, the Council of Service Housing Society based in Monson Road, Tunbridge Wells identified a need to “provide for local people of limited means and in need of care and attention”.

As a result of Miss Fremlin’s generosity and the dedication and hard work and kindness of a number of other local benefactors and supporters, Rusthall Lodge opened on 1st January 1968.

Is Our Home Purpose Built

The Year Our Home Was Built
1 Jan 1968

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, GP, Hairdressers, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP), Individual Heating Controls.

Our Photos


Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.

About Our Rooms
Number Of Rooms 69
Number Of Ensuite Rooms 69
We offer these types of ensuite rooms: WC and Basin.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Safe, Sky/Cable TV, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,772.00
Nursing Fees From / Price Per Week £2,008.00
Respite Fees From / Price Per Week £1,874.00

Funding Types
Local Authority Kent
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Room Service
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.

Pink tick icon Hand hygiene for both residents and staff.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Moving into a care home is one of the most difficult decisions anybody can make and should not be a reason or time to compromise.

Our philosophy of care is to provide a holistic person-centred service that promotes Wellness, Happiness and Kindness in an environment where family and friends are encouraged to visit and spend time with you. We want your time at Rusthall Lodge to be one that is far from compromised; a life enhanced by services that help you live an active and engaging life, whatever your interests are for as long as possible.

Every week there are a wide range of engaging and exciting activities to take part in; many of which involve the residents in the design and delivery. The weekly schedule is delivered to every room and displayed throughout the home.

Our wellbeing assistants provide our residents with the opportunity to socialise and where possible, they complement one another so activities support different aspects of older people's independence and mental wellbeing, such as their physical health, their sense of belonging to a community and their sense of purpose. We also have regular trips out to local attractions.

Our Photos

Activities At Home
Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.

Nellington Road
Tunbridge Wells

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th November 2019
Last rated 8th January 2020
Current Report

Rusthall Lodge Care Home Care Home - Care Quality Commission (

Historic Reports

Rusthall Lodge Care Home Care Home - Care Quality Commission (

Registration Date 20th January 2011
Service Provider Rusthall Lodge Housing Association Limited, TN4 8SJ
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Chemist, Church, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Rusthall Lodge Care Home

Rusthall Lodge Care Home was given an overall rating of "Good" by the CQC in January 2020.
Rusthall Lodge Care Home provides Residential, Nursing, Dementia and Respite care.
Rusthall Lodge Care Home has 69 rooms.
Prices for Rusthall Lodge Care Home start from £1,772.00 per week.
Yes. Rusthall Lodge Care Home does offer Residential care.
Yes. Rusthall Lodge Care Home does offer Respite care.
Yes. Rusthall Lodge Care Home does provide care for people with Dementia.
Rusthall Lodge Care Home comes under Kent.
Rusthall Lodge Care Home accepts Local Authority clients.
Rusthall Lodge Care Home accepts NHS Continuing Healthcare clients.

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