Ashbrook Court Care Home
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Sewardstone Road
Waltham Abbey
London
E4 7RG
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Vicky Parsons is The Registered Manager at Ashbrook Court Care Home.
Vicky joined our Carebase family in 2017 having retrained in Health and Social Care, after a successful career in law. Her personal experience caring for her father, who lived with dementia, sparked a deep commitment to helping others on the same journey. Since joining Ashbrook Court in 2025, Vicky’s warmth, compassion and gentle leadership have been at the heart of our friendly home. She loves getting to know residents and their families, and she supports our entire team to deliver the thoughtful care that makes life here feel special.
Her guiding motto is, “If you cannot do great things, do small things in a great way,” inspired by Napoleon Hill. Vicky explains that it is often the smallest acts of kindness that mean the most, ensuring each resident feels valued, understood and supported to enjoy the best quality of life. She holds an NVQ Level 5 in Leadership for Health and Social Care.
At Ashbrook Court Care Home in Waltham Abbey, our team cares for your precious loved one with the same tenderness and kindness shown to our own family members.
Our award-winning home provides high-quality residential, nursing and dementia care in a happy, nurturing and vibrant environment. We are thrilled to be a part of the UK’s Top 20 Mid-sized Care Group 2026, as rated by carehome.co.uk, and have been recognised by both the Essex Care Sector Awards and the Great British Care Awards for our care team.
Families and friends are a vital part of our home, and together, we develop a care plan with the residents and those closest to them, which is regularly reviewed.
The friendships, activities, and social life at Ashbrook Court provide families with reassurance and peace of mind. The vibrant lifestyle calendar offers a stimulating schedule of meaningful activities that support residents’ health and well-being. These include live performances, reminiscence projects, pet therapy, sensory Namaste Care, and our Make-A-Wish initiative.
Ashbrook Court is designed to enable residents and families to spend quality time together, whether relaxing in the bistro, cinema, salon, indulging at the vintage sweet shop, or simply enjoying the tranquillity of the landscaped gardens.
Outside the home, residents have made wonderful connections with the local community, from churches to museums, and enjoy minibus outings to local places of interest such as Pymmes Park and North Weald Air Field.
Our team receives comprehensive training, professional development and support to deliver the high standards of care residents and families deserve. Families know their loved ones are being cared for by a trusted and reputable provider, with love and compassion at the forefront of all we do.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Bariatric care, Diabetes, Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 18 |
| Our Building and Facilities |
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In addition to offering the highest level of quality care, Ashbrook Court Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Activities Room, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access. |
| Our Photos |
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| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| Number Of Ensuite Rooms | 70 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished. |
| Room Facilities |
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| Internet Access, Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Essex |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Our Photos |
| Activities Are So Important |
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In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future. Our whole team at Ashbrook Court Care Home supports our residents to rekindle interests and hobbies, whilst also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis and in their own room, if they prefer. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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Visitors are welcome to bring well-behaved pets and we also regularly welcome visits from a range of pets and animals as part of our activities, along with our manager's dog Chloe who comes to work with him regularly. |
| Can You Bring Your Pet |
|---|
| No |
Sewardstone Road
Waltham Abbey
London
E4 7RG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 21st April 2023 |
| Last rated | 10th June 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 10th October 2011 |
| Service Provider | Carebase (Sewardstone) Limited, SW19 4DW |
Ashbrook Court Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
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| Garden Centre, Hospital, Pub, Restaurant, Shops. |
Frequently asked questions about Ashbrook Court Care Home
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