Arthurs Court Care Home
Book a Visit
27 Highfield Road
Street
Somerset
BA16 0JJ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Alison Peppard is Registered Manager at Arthurs Court Care Home.
A dedicated manager with over 15 years of experience in mental health, social services, and criminal justice. My expertise includes working with individuals with learning difficulties and Autistic Spectrum Disorders in both residential and community settings.
Highly trained in diagnosing and treating mental illness and am a compassionate, solutions-oriented leader committed to developing exceptional support plans for those facing substance abuse and mental health challenges. I excel at building and motivating dynamic teams, fostering a culture where staff feel empowered to share ideas and voice concerns.
My background encompasses operations, project and risk management, as well as health and safety protocols. As an enthusiastic team player, I prioritise process improvements and staff development. My strong interpersonal skills have facilitated successful business partnerships, creating a positive work environment that drives growth.
Welcome to Arthur’s Court
At Arthur’s Court, we offer high-quality nursing, palliative, and residential care for older people in a warm, homely environment. Our highest priority is to support each resident’s dignity, independence, personal choices, and wishes.
We are committed to enabling residents to maintain a lifestyle that reflects their home life as closely as possible. We actively encourage engagement with the local community, including visits and connections with family, friends, and local groups.
Our approach is centred on empowering individuals to make their own choices about how they live, ensuring they retain control over their daily lives.
We believe that everyone, regardless of their physical, psychological, or social condition, deserves to be treated with dignity and respect, and to be supported in maintaining independence and personal choice.
Each resident brings with them a unique life story of achievements and experiences, and we use this insight to tailor care that is truly personalised—especially important for those living with memory loss.
All of our person-centred assessments focus on the whole person, recognising strengths and abilities as well as care needs. Most importantly, residents and their loved ones are fully involved in developing a bespoke care plan that reflects their preferences and requirements.
We understand how difficult the decision can be to move into care—whether for a short stay or long-term—and we are here to make the transition as smooth and reassuring as possible.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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We have a well maintained garden at the back of the home where residents can enjoy the outdoor fresh air during the warmer months, as well as continue any horticultural hobbies they have. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Conservatory, Dining Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, GP, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Pond or Lake, Private Garden(s), Seating, Summer House, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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Arthur’s Court has 40 bedrooms and most have ensuite toilet facilities. Each room has a telephone point (chargeable at BT rates) to enable people to keep in touch with their family and friends. Residents are also encouraged to bring with them their belongings and items of furniture to make their room feel more homely and familiar. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 40 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Internet Access, Telephone Point, Wifi. |
| Funding Types | |
|---|---|
| Local Authority | Somerset |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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We believe that leisure and social activities form a central part of people’s happiness, health and wellbeing. Our team offers 24 hour nursing support and provides a wide variety of leisure, social and recreational activities for the people that we support. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Flower Arranging, Gardening, Music Entertainment, Painting, Quiz Games, Religious Services, Singing, Themed Events, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Shopping. |
| Our Pets |
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Residents can bring their pets. Please speak to our home manager for further details. |
| Can You Bring Your Pet |
|---|
| Yes |
27 Highfield Road
Street
Somerset
BA16 0JJ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
| Inspection Reports | |
| Last rated | 20th June 2018 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 10th July 2024 |
Arthurs Court Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Library, Local Walks & Bike Rides, Park, Post Office, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Arthurs Court Care Home
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