Windsor Court Care Home

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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £800.00
Regulator's Rating Good
Meet The Manager

Lesley Stickland is The Registered Manager at Windsor Court Care Home.

Lesley has worked in Health & Social Care establishments for many years, working as a health care assistant in Poole General Hospital, going onto develop her career from a senior care assistant and deputy manager to registered manager in social care settings before joining the team at Windsor Court in 2016.

Lesley’s is a dedicated person centred manager putting residents first and at the heart of everything Windsor Court does. She leads a skilled and professional team delivering consistently high quality care.

During Lesley’s time at Windsor Court she has managed the home through an extensive environmental redevelopment which is now fully equip to support residents living with Dementia and worked tirelessly to ensure the home remained Covid-19 free during the pandemic.

Lesley Stickland

A former ‘Grand Gentlemen’s Residence’, Windsor Court is superbly located within easy strolling distance of Bournemouth town centre and world-famous sea front. Retaining the high-ceilinged elegance of the Victorian era, the building has been extensively and sympathetically refurbished to provide the first class accommodation and facilities associated with modern care provision of the highest level.

It is our intention to deliver not only excellent care, but to do it to the same standard that we would for our own loved ones, an approach that could be typified by a telephone system which allows residents to retain their own ‘home number’, offering a degree of independence and a small but always appreciated feeling of familiarity.


Windsor Court
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

All staff and residents are being kept safe inline with the changing government guidelines, full use of PPE at all times , all staff have uniforms which are kept inside the homes and not taken off site including footwear.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The recent ambitious refurbishment programme has been undertaken to ensure that all modern facilities are available to residents offering a choice of comfortable rooms to suit people's differing tastes.


Is Our Home Purpose Built
No

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

Own furniture if required, Adapted bed facilities, A modern Passenger lift, Emergency call system, Pets by arrangement, Phone point in room and mobile access, Residents internet access, Television point, Wheelchair access


About Our Rooms
Number Of Rooms 48
Number Of Ensuite Rooms 48

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

It is our intention to deliver not only excellent care, but to do it to the same standard that we would for our own loved ones, an approach that could be typified by a telephone system which allows residents to retain their own ‘home number’, offering a degree of independence and a small but always appreciated feeling of familiarity.


Our Team
Lesley Stickland
Lesley Stickland
The Registered Manager

Lesley has worked in Health & Social Care establishments for many years, working as a health care assistant in Poole General Hospital, going onto develop her career from a senior care assistant and deputy manager to registered manager in social care settings before joining the team at Windsor Court in 2016.

Lesley’s is a dedicated person centred manager putting residents first and at the heart of everything Windsor Court does. She leads a skilled and professional team delivering consistently high quality care.

During Lesley’s time at Windsor Court she has managed the home through an extensive environmental redevelopment which is now fully equip to support residents living with Dementia and worked tirelessly to ensure the home remained Covid-19 free during the pandemic.

Katherine Felton
Katherine Felton
Assistant manager

I joined Windsor Court as a Senior Care Assistant but within the year progressed to the Support Manager. There are great opportunities for career progression and I am being encouraged to undertake my Diploma level 5.

I was inspired and passionate about end of life care by my Nan who I cared for at the end of her life.  It’s especially important to ensure the emotional side of this journey is very special for everyone concerned and involved and to ensure people receive the best possible care and the upmost dignity when they pass.

I really enjoy working at Windsor Court, I work with a great team where everyone helps each other, there is very good communication and we are just like one big family. The training provided is very good and I receive great support from my manager Lesley

Tomasz Malec
Tomasz Malec
Senior Care Assistant

As a senior carer Tomasz’s has many responsibilities from keeping residents safe, ensuring they receive person centred care and their health and welfare needs are met.  But his personal goal each day is to make a difference to the resident’s lives, the values of Beritaz Care, “Caring, Trusting, Choices” are important to him and he ensures these values are promoted within the home and amongst the staff team.

He is really keen to ensure family members feel involved and know that their relatives are receiving the best of care possible.

He works hard and is always determined to be the best that he can be and further develop his career at Windsor Court, and within the Beritaz Care family of homes.

Tomasz enjoys working at Windsor Court and Beritaz Care because they value and support their staff, looking after their development and well-being.

Caroline Martin
Caroline Martin
Care Assistant

Caroline has worked at Windsor Court since 2003 and has seen many changes inside the home. She has both her NVQ Levels 2 & 3.

Caroline enjoys the ongoing training that is provided in the home and the opportunities to undertake distance learning courses. Caroline would like to learn new skills and carry on working as part of a dedicated team at Windsor Court and says that she would recommend Windsor Court to anyone who wants to work in Health Care.

When not at work she loves spending time with her family.

Sylwia Dudek
Sylwia Dudek
Care Assistant

I’ve been working at Windsor Court Care Home since 2013 and continue to enjoy every minute of my time here.   I love what I do, caring for people, we do this at Windsor Court with passion, dignity and kindness.

I originate from Poland and came to England with my husband and my young family in 2010.  Whilst I was an experienced carer I had a lot to learn especially grasping and understanding the English language.  I have been supported to develop my understanding of English and my knowledge in care, achieving a Diploma 2 in Health & Social Care/working with the elderly.

The management team are very supportive changing my working arrangements from days to nights when a medical condition I live with didn’t suit me working days. I am very proud and happy to be part of a team of people who really care for the residents and colleagues

Marilyn Evangelou
Marilyn Evangelou
Care Assistant

I have been working at Windsor Court Care Home since November 2018.  Prior to this I was a live in carer, whilst I enjoyed the work it was lonely and isolating at times. I was looking for a life after work and Bournemouth was just the ticket!

The residents are great, I learn something new from or about them every day, and you never get bored. I really like working as part of a team at Windsor Court it’s great at all levels of responsibility, everyone is supportive of one another and we encourage each other to always be at our best, which has added benefits for the residents.

You are always encouraged to increase your knowledge; I have completed my Diploma level 2 and working towards level 3 in Elderly Care. I am now being given opportunities to learn more about the role of a Senior Carer

Debbie Payne
Debbie Payne
Activities Co-ordinator

Hi, I have been part of the activities team working at Windsor Court since November 2018.  Previously I worked at another care home managed by Beritaz care for 2 years.

Applying for an activities organisers role was a whole new career for me, using skills from my previous life knowledge and experience. I feel privileged to provide a variety of activities to support resident’s individual interests and hobbies, no two days are the same and the greatest gift is seeing the residents happy, I am truly able to say I have the best job!

I am part of a team and organisation that really cares about one another, the support and training you receive is very good. If you feel you are ready for a change in career you couldn’t choose a more supportive organisation than the Beritaz Care Group to work for.

Sandra Harvey
Sandra Harvey
Administrator

I have been working as Windsor Courts Administrator since 2008, previous to this I worked in sales, charity fundraising and as an office supervisor.  All these positions gave me the skills I needed to work front of house at Windsor Court.  Since working here I have been supported to increase my skills and knowledge and have an undertaken a QCF in Business Administration and Customer Service.

I enjoy the variety my role brings and no two days are the same.  The residents, the staff team and relatives are what make it enjoyable, the camaraderie and the support of one another makes for a really good place to work.

If you are interested in working in a friendly, family orientated environment why not come and join us.

Draupadi Sunar
Draupadi Sunar
Domestic & Laundry Attendant

I started working in Windsor Court in August 2011, I hadn’t worked in a care home prior to starting at Windsor Court but I really enjoy working here, it’s a friendly home which is well managed and provides a peaceful environment for the residents.

I have received a great deal of training which hasn’t only improved my knowledge it has helped me to improve my English.

I find working at Windsor Court very enjoyable and a very nice place to work.

Louise Bruton
Louise Bruton
Health Care Assistant

I have been working at Windsor Court since 2018.  I have worked in various types of industries but there’s nothing more rewarding than working in care.

Windsor Court is like one big family, it’s enjoyable to come to work where we are all supportive of one another, help each other through life’s ups and downs and go that extra mile to ensure the residents are well cared for.

If you were to come and work at Windsor Court you will be supported and encouraged to develop your knowledge through very good training

Reymondo San Miguel
Reymondo San Miguel
Maintenance

Since coming to England in 2006 I have only worked in Windsor Court, prior to this I had lived and worked in the Philippines, graduating as a Civil Engineer in 1984.  This included 20 years in housing and highways development.

I get great satisfaction and feel really happy when I fix things for the residents; they are always very appreciative of what you do for them. I also appreciate the training I have received which has helped me to understand the culture, ethos and laws of caring for and keeping residents safe

We receive excellent support from the manager and the owner, they look after the residents and staff have done so especially throughout the pandemic, always working hard to do the very best for the residents.

Georgiana Pascal
Georgiana Pascal
Senior Care Assistant

I work as a senior health care assistant on nights, I am a friendly person and like to be around people so I thought I should try working in care, and I love it!  I have been working in care ever since and I’m always looking forward to learn more.

I love working at Windsor Court for all the opportunities it has given me, I started working as a care assistant and with the support of the manager I completed a NVQ level 3 in care and now have the position of senior carer.  But importantly I enjoy working here because it’s just like one big family and a very friendly place to work.

The manager and the owner are very supportive and look after you, for instance we receive free meals, paid breaks and flexible working

Ellie-Mae Collony
Ellie-Mae Collony
Health Care Assistant

Hi I am Ellie-Mae and I have been working at Windsor Court since I left Bournemouth and Poole College in 2016.  I studied Health & Social Care and have a strong interest in care.  I tried out different areas of social care placements during my time at college but it was working with the elderly I enjoyed the most.

I really enjoy the role of a carer but also enjoy the flexibility of carrying out other roles when there is a need, such as stepping in to help the chef in the kitchen as a kitchen assistant.  At the end of the day it’s all about the residents and working together to make sure their needs are being met.

The management team and my colleagues are very supportive of one another; Windsor Court is a really good place to work.

Ellie-Mae Collony

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £800.00

Funding Types
Local Authority Bournemouth, Christchurch and Poole
Region South West
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

A balanced, nutritious diet is essential to maintaining health and wellbeing, so we offer a comprehensive range of services to help our clients make the most of their meals.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegetarian.

Our Photos

Menu
Example Menu Windsor Court Care Home.pdf
Activities Are So Important

Our activities and events

  • Various outings in minibus
  • Short walks or indoor ball games
  • Meet and pet friendly dogs
  • Talks and performances by local groups and volunteers
  • A glass of sherry in our secure landscaped, mature gardens
  • Variety of themed days such as our vintage tea
  • Family and friends summer garden and Christmas parties
  • Jointly organised events within the community
  • Regular visits from local schools


Our Photos

Timetables
Windsor Court Care Home June Activity planner 2021.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

We do allow pets at Mangers discretion and agreement


34 Bodorgan Road
Bournemouth
Dorset
BH2 6NJ

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 25th March 2021
Last rated 20th December 2019
Reports

9th April 2021

20th December 2019

30th November 2018

Registration Date 3rd May 2017
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Windsor Court Care Home

Windsor Court Care Home was given an overall rating of "Good" by the CQC in December 2019.
Windsor Court Care Home provides Dementia, Respite and Residential care.
Windsor Court Care Home has 48 rooms.
Prices for Windsor Court Care Home start from £800.00 per week.
Windsor Court Care Home is owned by Beritaz Care.
Yes. Windsor Court Care Home does offer Residential care.
Yes. Windsor Court Care Home does offer Respite care.
Yes. Windsor Court Care Home does provide care for people with Dementia.
Windsor Court Care Home comes under Bournemouth, Christchurch and Poole.
Windsor Court Care Home accepts Local Authority clients.
Windsor Court Care Home accepts NHS Continuing Healthcare clients.
Lesley Stickland is the manager of Windsor Court Care Home.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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