Wilton Manor Care Home

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Wilton Avenue
Southampton
Hampshire
SO15 2HA

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Good
Meet The Manager

Marcela Neagoe is Home Manager at Wilton Manor Care Home.

Wilton Manor provides high-quality dementia care in a smart, purpose-built home with a lovely garden based in Southampton. With lots of interesting shops, cafés and restaurants right on our doorstep, residents can make the most of our location. We welcome residents seeking residential dementia and nursing dementia care.


Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Wilton Manor is working within the government guidelines to help protect its staff and clients.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

The home is completely accessible both inside and out, with a lift inside and wheelchair-friendly paths throughout the garden.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
Wilton_Manor_Home_Brochure.pdf

Description

This purpose-built facility has attractive bedrooms, all en-suite, and a 24-hour call system so that residents can live with confidence and reassurance safely.


About Our Rooms
Number Of Rooms 69
Number Of Ensuite Rooms 69

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Nursing Fees From / Price Per Week £1,525.00
Residential Dementia Fees From / Price Per Week £1,350.00
Nursing Dementia Fees From / Price Per Week £1,525.00
Respite Fees From / Price Per Week £1,485.00

Funding Types
Local Authority Southampton
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Residents can help with jobs in the garden and participate in outdoor games, singing and dancing. We also hold coffee mornings in the garden. There is always a chance to keep up an existing skill or learn a new one – like flower-arranging, cooking and baking, gardening, arts & crafts.

We hold pet therapy with visiting dogs and cats, guinea pigs, creepy crawlies and even birds of prey – residents find it soothing to spend time with animals, and they share stories about their own pets in the past.


Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Religious Services, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

Wilton Avenue
Southampton
Hampshire
SO15 2HA

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Outstanding
Inspection Reports
Last inspected 8th March 2019
Last rated 26th April 2019
Current Report

Wilton Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Wilton Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st October 2010
Service Provider Bupa Care Homes (ANS) Limited, LS5 3BF
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Catholic Church, Methodist Church.

Nearby Services
Church, Hospital, Local Walks & Bike Rides, Park, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Wilton Manor Care Home

Wilton Manor Care Home was given an overall rating of "Good" by the CQC in April 2019.
Wilton Manor Care Home provides Nursing, Dementia and Respite care.
Wilton Manor Care Home has 69 rooms.
Prices for Wilton Manor Care Home start from £1,350.00 per week.
Wilton Manor Care Home is owned by BUPA Group.
No. Wilton Manor Care Home does not offer Residential care.
Yes. Wilton Manor Care Home does offer Respite care.
Yes. Wilton Manor Care Home does provide care for people with Dementia.
Wilton Manor Care Home comes under Southampton.
Wilton Manor Care Home accepts Local Authority clients.
Wilton Manor Care Home accepts NHS Continuing Healthcare clients.
Marcela Neagoe is the manager of Wilton Manor Care Home.

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