Willow Gardens Care Home

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Hampshire Lakes
Oak Leigh Square, Hammond Way
Yateley
Hampshire
GU46 7AG

Website

Profile Strength
Very Good 87%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Angela McCormack is Care Home Manager at Willow Gardens Care Home.

At Willow Gardens we are dedicated to providing all residents with the right level of support and individually tailored care. We know choosing a care home can be difficult so are here to help answer all your questions.

Angela McCormack

Willow Gardens in Hampshire is a care home quite unlike anywhere else, combining premium care with first-class facilities and beautifully appointed en-suite bedrooms for 36 residents.

Willow Gardens care home sits at the heart of Hampshire Lakes retirement village allowing residents to live a full, rich and meaningful life in the company of supportive and like-minded people.

At Anchor, we have a long history of caring for older people and we put our residents at the heart of everything we do. In times of uncertainty, Anchor is a care provider you can depend on. We are proudly not-for-profit with 50 years of experience. Willow Gardens is the result of this approach, carefully conceived with all our experience and passion, to meet the needs and expectations of the next generation of older people.

With a warm and welcoming culture, residents of Willow Gardens can savour their vibrant village surroundings, enjoying a rich and rewarding social life, surrounded by the village facilities.

If you are looking for a home for yourself or a loved one, why not find out more about what Willow Gardens has to offer.


Willow Gardens
Care Options We Can Provide
Support For Companionship, Convalescence, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Huntington Disease, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Willow Gardens offers premium care in a warm, safe and friendly environment, with an array of first-class facilities and beautifully appointed en-suite bedrooms for 36 residents.

With a warm and welcoming culture, residents of Willow Gardens can savour their vibrant village surroundings, enjoying a rich and rewarding social life, with easy access to all village facilities.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Charity

Communal Rooms
Activities Room, Bistro, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Dentist, GP, Hairdressers, Lift, Optician, Physiotherapy, Swimming Pool.

Our Garden
Communal Garden, Seating.

Brochures
Willow Gardens Brochure.pdf

Our Photos

Description

This full board accommodation with 24-hour care and support provides individual, personally tailored services and care that respond to the needs of the resident whilst maintaining and enhancing their quality of life.

Our care home is designed with intimacy and companionship in mind and is arranged into three households of 12 bedrooms. Residents can form new friendships in the household lounge and dining areas or relax in their own spacious bedroom.

Each private room, with en-suite wet room, is tastefully decorated and residents are encouraged to personalise it with their own ornaments, photos and many more little details to help make life easier.

All of our bedrooms have large windows overlooking the village so residents can enjoy the surrounding parkland views and village life in comfort.

The rooms:
- Are spacious and homely with en-suite facilities
- Feature luxury fittings and fixtures
- Are perfect for welcoming family and friends
- Include TV and telephone


About Our Rooms
Number Of Rooms 36
Number Of Ensuite Rooms 36

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Telephone Point.

Our Photos
Description

Our care

Because each of us is unique, we encourage you to choose how your care is planned and delivered at Willow Gardens. We work closely with you and your family, to build a personal picture of your needs. Little things can make a big difference, so we always strive to understand what is important to you. We call it person centred care because it’s built around you or your loved one. It’s there to help you settle in really quickly, with regular reviews to keep things up-to-date.

Dedicated staff ensure care, support and understanding is tailored to your exact needs. They will ensure that you continue to enjoy maximum independence and 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. All carers employed by Anchor are given intensive training and are required to complete NVQ qualifications and a range of in-house courses to assure you of the best possible care.

Arthritis, stroke, Parkinson’s and Osteoporosis are all conditions that we may suffer from as we age; at Willow Gardens we know how important it is to care for our residents with the dignity and respect they deserve.

To achieve this we have forged partnerships with a range of health and social care specialists. Willow Gardens can organise visits from a GP, district nurse, physiotherapist, chiropodist or holistic therapist, as well as arrange visits to the dentist and optician as needed.

We provide high quality care and support for residents living with dementia by treating them as individuals. All of our employees are trained and supported by our dedicated dementia team to ensure residents feel valued and able to live life to the full. Ever ready to offer support to family and friends via access to information and advice, their approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.

Meet the team

At Willow Gardens we have a caring team of well qualified professionals, passionate about what they do and dedicated to ensuring our residents always feel confident that they can rely on a friendly face and helping hand 24-hours a day.

We encourage visits to Willow Gardens so you can meet our team and get a feel of what it would be like to live here. You will be able to look around, meet other residents, find out what goes on and ask any questions you may have. It is important to us that you make the right decision and are happy with your choice of new home.


Our Team
Angela McCormack
Angela McCormack
Care Home Manager

At Willow Gardens we are dedicated to providing all residents with the right level of support and individually tailored care. We know choosing a care home can be difficult so are here to help answer all your questions.

Shelley Young
Shelley Young
Deputy Manager

Welcome to Willow Gardens, our warm and friendly home in Yateley. We are all here to help answer any questions you may have about finding the right care for yourself or your loved ones and invite you to come and visit us any time.

Funding Types
Local Authority Hampshire
Region South East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

At Willow Gardens we make the most of meal times.

Anchor has won national recognition for the quality of its food and catering service. And with dining areas on each floor, you don’t have far to go to enjoy each mealtime.

All our menus offer freshly cooked, wholesome, appetising and nutritionally balanced food with a different choice every day. We’ll get to know your likes and dislikes, catering for any special dietary requirements so that you enjoy all of the meals we serve.

We know how important mealtimes are to residents and the staff in our home are committed to making them an enjoyable part of each day.

We understand the importance of ambience and ensure that our décor helps to stimulate appetitie and creates an enjoyable atmosphere. We also recognise that mealtimes are a great opportunity for social interaction and involvement. At Willow Gardens visitors are welcome at any time and can join you at mealtimes.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Anchor sample menu.pdf
Activities Are So Important

With social events in the home and the community, arranged in collaboration with residents, you can make your life at Willow Gardens a hive of activity or as gentle as you wish.

Our team understand that the activities people carry out in their free time are often the things that they most look forward to and enjoy. Whether it’s socialising with friends, enjoying the gardens or being pampered, the host of leisure activities and village environment means residents at Willow Gardens can live life to the full.

Activities, interests and ability are discussed when you move in and an agreed plan ensures that these requests are fulfilled. Your suggestions for activities also help shape the planning process.

We know how important it is to maintain close bonds with the people in your life. At Willow Gardens your visitors are always welcome at any time, including mealtimes. We also encourage you to maintain links with the wider community and come and go as you please.


Our Photos

Timetables
Willow Gardens activity calender.PNG

Activities At Home
Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Exercise Class, Knitting / Embroidery, Music Entertainment, Painting, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park.
Our Pets

Our homes are pet friendly and it is on the discretion of the Home Manager


Hampshire Lakes
Oak Leigh Square, Hammond Way
Yateley
Hampshire
GU46 7AG

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/ad6aa01c-c79b-420e-a944-f2fb3a58caf8
Report Published 10th April 2020
Registration Date 4th March 2016
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Pub, Restaurant, Shops.

Frequently asked questions about Willow Gardens Care Home

Willow Gardens Care Home was given an overall rating of "Good" by the CQC in April 2020.
Willow Gardens Care Home provides Dementia, Respite and Residential care.
Willow Gardens Care Home has 36 rooms.
Willow Gardens Care Home is owned by Anchor Hanover.
Yes. Willow Gardens Care Home does offer Residential care.
Yes. Willow Gardens Care Home does offer Respite care.
Yes. Willow Gardens Care Home does provide care for people with Dementia.
Willow Gardens Care Home comes under Hampshire.
Willow Gardens Care Home accepts Local Authority clients.
Willow Gardens Care Home accepts NHS Continuing Healthcare clients.
Angela McCormack is the manager of Willow Gardens Care Home.

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