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Profile Strength
Excellent 90%
Care Type Care Home | Home Care
Care Category Dementia | Respite | Residential | Personal
Availability Yes
Weekly Prices From £992.00
Regulator's Rating Good
Meet The Manager

Louise Arnold is The Home Manager at Wey Valley House.

Louise has worked for 18 years in caring for the elderly. She started working for The Abbeyfield Wey Valley Society in 2001 as a Care Assistant. Louise then became a Senior Care Assistant and then the Deputy Manager.

In November 2014 Louise was appointed as the Registered Manager of Wey Valley House. Her qualifications include NVQ3 and Diploma in health and social care level 5 in care. Louise has also had courses in first aid, health and safety, fire awareness, food hygiene, drug administration, palliative care and SOVA and keeps up to date with her personal development in the care industry. Louise has an office in both homes, sharing her time between Wey Valley House and Ridgway Court.

Louise Arnold

Our two-storey, residential care home located in Farnham, Surrey, is set amid well-maintained, landscaped gardens and a patio area overlooking the River Wey.

Wey Valley House offers a total of 26 single bedrooms across the ground and first floors, 23 of which are en-suite with a washbasin and toilet. The three remaining rooms are fully en-suite and include a shower or bath (these additional facilities are reflected in the fees for these rooms).


Wey Valley House
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Strict visiting policy (updated regularly and displayed on website)

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Wey Valley House safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Contract
Blank Contract.doc
Our Building and Facilities

Our two-storey, residential care home located in Farnham, Surrey, is set amid well-maintained, landscaped gardens and a patio area overlooking the River Wey.
Wey Valley House offers a total of 26 single bedrooms across the ground and first floors, 23 of which are en-suite with a washbasin and toilet. The three remaining rooms are fully en-suite and include a shower or bath 


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, GP, Hairdressers.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use.

Brochures
AVWS Brochure 2021.pdf

Our Photos

Description

Wey Valley House offers a total of 26 single bedrooms across the ground and first floors, 23 of which are en-suite with a washbasin and toilet. The three remaining rooms are fully en-suite and include a shower or bath (these additional facilities are reflected in the fees for these rooms).


About Our Rooms
Number Of Rooms 26
Number Of Ensuite Rooms 26

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point.

Our Photos
Description

Meeting needs with dignity and respect by being who we are. Treating each other with empathy, consideration and respect. Striving every day to be honest, transparent, trustworthy and professional.


Our Team
Louise Arnold
Louise Arnold
The Home Manager

Louise has worked for 18 years in caring for the elderly. She started working for The Abbeyfield Wey Valley Society in 2001 as a Care Assistant. Louise then became a Senior Care Assistant and then the Deputy Manager.

In November 2014 Louise was appointed as the Registered Manager of Wey Valley House. Her qualifications include NVQ3 and Diploma in health and social care level 5 in care. Louise has also had courses in first aid, health and safety, fire awareness, food hygiene, drug administration, palliative care and SOVA and keeps up to date with her personal development in the care industry. Louise has an office in both homes, sharing her time between Wey Valley House and Ridgway Court.

Sally Tidy
Sally Tidy
CEO of Abbeyfield Wey Valley Society

Sally is a Registered Nurse trained at St Thomas’ Hospital London. Following her training she specialized in Intensive Care and Coronary Care, however realised this was not her niche. She moved from the NHS to work with the elderly. After working with Friends of the Elderly for 5 years she moved to the Abbeyfield Wey Valley Society as Matron of Wey Valley House.

When Hatch Mill opened in 2001 Sally became the General Manager over the two homes and subsequently over the four when Ridgway Court and 8 Shortheath Crest joined the group after the merger with Abbeyfield Farnham. With AWVS and Abbeyfield Haslemere merger and the restructuring of the Board of Trustees and Sub-committees, Sally was appointed Chief Executive Officer.

Michelle Blower
Michelle Blower
Deputy Registered Manager

Michelle has worked in Health and Social Care for 10 years. For 5 years Michelle worked with Adults and Children with learning disabilities. Michelle started working for Abbeyfield Wey Valley Society in 2015 as a Senior Care Assistant at Wey Valley House. She then progressed to Deputy Manager at Ridgway Court in 2019.

Michelle has NVQ3 and NVQ5 in Health and Social care and the Care Certificate. She has also had courses in First Aid, Health and Safety, Infection Control, Fire Marshall, Food hygiene, Manual Handling and SOVA Management, COSHH, Drug Administration, End of Life Care,  Diabetes Awareness, Dementia, Mental Health, Equality and Diversity, Support and supervision.

In April 2021 Michelle switched roles within the society to return to Wey Valley House as the new Deputy Manager.

Tracy Pollard
Tracy Pollard
Wellbeing Manager

Tracey has had over 20 years’ experience in caring for the elderly, joining Abbeyfield Wey Valley Society in 2002 as a Senior Care Assistant at Hatch Mill.   In 2007 Tracey became Deputy Manager at Ridgway Court before being given the position of Volunteer and Activity Support Manager in 2010. Tracey is the staff support officer and in 2016 she became the Society’s Wellbeing Manager.

Tracey has NVQ3 and NVQ4 and NVQ Assessors Award together with courses in First Aid, Health and Safety, Infection Control, Fire Marshall, Food Hygiene, Manual Handling, SOVA Management, COSHH, Drug Administration, End of Life Care, Diabetes Awareness, Dementia, Customer Service, Mental Health and Equality and Diversity, Support and supervision.

Jack Burch
Jack Burch
Maintenance Manager

Jack is always on hand to help with the maintenance and upkeep of the buildings throughout the society. He and his team also help with moving new residents furniture into rooms and putting up prized photos and pictures on the walls ensuring each resident's room is individual and homely.   

Toni Chandler
Toni Chandler
Training Manager

Toni has had over 18 years’ experience in caring for the elderly, joining Abbeyfield Wey Valley society in 2001 as a Night Care Assistant at Hatch Mill. In 2004 Toni worked as a Senior Care Assistant and in 2007 she became Deputy Manager on Hatch Mill’s residential wing.   She also covered maternity leave as Deputy at Wey valley House before being given the position of Trainer in 2014.

Toni has NVQ2, NVQ3, NVQ4 and NVQ Assessors award, First Aid, Health and Safety, Fire Marshall, Food Hygiene, Manual Handling, SOVA Management, COSHH, Drug Administration, End of Life Care, Diabetes Awareness, Dementia, Customer Service, Mental Health and Equality and Diversity, Support and supervision and Health Conditions. Train the Trainer, Train the Trainer in Manual Handling, SOVA and the Care Certificate.

Max
Max
The Dog around the home

Max is the newest member of the team - and the youngest ! He can be seen around and about the home keeping both the residents and the carers on their toes with his energy and playful character.

He's so popular with everyone he will surely in line for a promotion soon. 

Leah
Leah
Cook

Leah is one of the fabulous team of cooks in the kitchen who are on hand every day at the home preparing fresh home cooked meals from locally sources ingredients. The varied and wholesome menu's the team put together are amazing and they can cater for all dietary requirements so easily in their large well appointed on site kitchens.

Sue Gunner
Sue Gunner
Admin Manager

Sue joined as Admin Manager in September 2020. She gained her administrative qualifications, including basic accounting and law certificates, at Farnborough College of Technology and worked for a number of years as a secretary and PA at various management levels. A sales role then provided a springboard into marketing and public relations, at which time Sue achieved professional marketing qualifications from the Chartered Institute of Marketing.

Sue’s last role was Marketing Manager for a local domiciliary care provider, where her work supported both client and staff recruitment.

Iain Looms
Iain Looms
Marketing & PR Manager

Iain hails from the midlands but has spent the last twenty years living and working in the Farnham area.

Whilst launching and managing small customer facing businesses within the local community, Iain completed a qualification in Professional Marketing and is now a member of the Chartered Institute of Marketing.

His introduction to the senior care sector emerged when being faced with looking after his elderly mother and he now has a passion for developing innovative customer focused environments for all the Abbeyfield residents and their families.

Away from work Iain has great interest in sport – he actually spent his early career as a member of the Professional Golfers Association competing around the world and coaching. Now he enjoys social golf rather more and his coaching skills are put to the test as Head Coach for the Farnham under 6’s rugby teams!

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £992.00


Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

The team of on site chefs take pride in providing all our residents with a varied and nutritious menu produced from locally sourced fresh ingredients where possible. Special diets and food preferences will also be catered for.


We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed.

Our Photos

Menu
Sample Menu.doc
Activities Are So Important

As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities


Our Photos

Timetables
May 21 Programme WVH.pub

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Unfortunately pets are are not allowed to stay but are more than welcome to come and visit


Can You Bring Your Pet
No

Mike Hawthorn Drive
Farnham
Surrey
GU9 7UQ

Regulator: CQC

Current Ratings
CQC Registered Yes
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 13th February 2020
Last rated 10th April 2020
Reports

10th April 2020

2nd September 2017

Registration Date 22nd September 2016
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Our Registered Address is:

Mike Hawthorn Drive
Farnham
Surrey
GU9 7UQ

Frequently asked questions about Wey Valley House

Wey Valley House was given an overall rating of "Good" by the CQC in April 2020.
Wey Valley House provides Dementia, Respite, Residential and Personal care.
Wey Valley House has 26 rooms.
Prices for Wey Valley House start from £992.00 per week.
Wey Valley House is owned by Abbeyfield Wey Valley Society Ltd.
Yes. Wey Valley House does offer Residential care.
Yes. Wey Valley House does offer Respite care.
Yes. Wey Valley House does provide care for people with Dementia.
Wey Valley House accepts Local Authority clients.
Wey Valley House accepts NHS Continuing Healthcare clients.
Louise Arnold is the manager of Wey Valley House.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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