Farnham Mill Nursing Home
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Farnham Mill Lane
Farnham
Surrey
GU9 9FN
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £2,195.00 |
| Regulator's Rating | Good |
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Meet The Manager
Sahlee Epi is Home Manager at Farnham Mill Nursing Home.
Hello, my name is Sahlee, I have worked for Woodlands & Hill Brow since 2011 as a Kings Nurse, Deputy and now a Home Manager. My real passion in life is nursing and caring for the elderly and I specialise in complex care needs, palliative care and tissue viability.
It is so important to me that the residents who we care for are happy and comfortable and receive great care and service, so that every day we can help to improve their quality of life.
Farnham Mill is a state of the art, luxury, family-run nursing home in Surrey. We specialise in 24-hour nursing, dementia, respite & rehabilitation and palliative care in premium, spacious surroundings. For over 50 years, we have been committed to the highest standards of compassionate care.
We have a higher than average staff to resident ratio of 1:3 ½, ensuring care is always attentive and personalised. We are proud to have never used agency staff. Residents build trusted relationships with a permanent team of experienced nurses and carers.
The home has 60 luxurious, large ensuite bedrooms and even larger rooms available for couples. There are floor to ceiling windows and elegant lounges. Outside there is a beautifully landscaped garden, large millpond and wildlife meadow. We also have a quiet courtyard garden, all accessed by level flat paths. There is ample space for residents to relax, socialise and enjoy daily life.
We offer a varied programme of daily activities, events and celebrations that enrich everyday life. Residents benefit from weekly personalised physiotherapy sessions, included in our fees – a feature that sets our approach to care apart.
Farnham Mill combines clinical excellence with genuine family values to provide outstanding care in a comfortable, happy home with a luxury feel.
Resident Interview
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Emergency Care, End of Life, High Dependency, Independent Living, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohn's Disease, Diabetes, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Farnham Mill is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Farnham Mill is a luxurious purpose-built nursing home with 60 exceptionally spacious ensuite bedrooms. Featuring underfloor heating, full wet rooms, 24-hour nurse call system, dynamic lighting, air conditioning and striking floor to ceiling windows, our rooms enjoy views across beautiful gardens and our wonderful large mill pond. Residents and guests enjoy a range of expansive communal spaces, including elegant lounges, a café bistro, beauty salon, large balcony and dedicated activity areas, all of which benefit from air conditioning. The home features over 400 pieces of art and grand piano to stimulate and promote wellbeing. Our landscaped gardens, picturesque mill pond and tranquil stream are among Farnham Mill's most treasured features. These are accessible by wide, level pathways, so residents can enjoy outdoor spaces throughout the seasons. The experienced, permanent team are supported by state-of-the-art equipment, with two large lifts, four full care spa bathrooms with hoists for full accessibility. Farnham Mill has been thoughtfully designed to combine clinical expertise and luxury in a happy home. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 9 Jul 2018 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Day Centre, Dentist, GP, Hairdressers, Lift, Minibus, Optician, Overnight Guest Stay, Physiotherapy, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
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| Woodlands & Hill Brow Brochure.pdf |
| Our Photos |
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| Description |
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Farnham Mill has 60 spacious ensuite bedrooms with a luxury feel, featuring large floor to ceiling windows with views to the beautiful millpond, landscaped and courtyard gardens. Each room is beautifully decorated, and residents are welcome to bring personal furniture and art as they wish. All bedrooms are equipped with 24-hour nurse call system, Wi-Fi, telephone, television and underfloor heating for comfort. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 65 |
| Number Of Ensuite Rooms | 60 |
| We offer these types of ensuite rooms: Bathroom with Bath, Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Double Room, Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £2,195.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We have 4 activities coordinators and activities centre, and offer a varied and interesting programme, 7 days a week.
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| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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You may bring your pet when you move into Farnham Mill, at the discretion of the Manager and Owner. We welcome pet therapy in all of our homes. At Farnham Mill we are visited regularly by Alison the owner with her friendly ponies, pygmy goats, guinea pigs and our beloved pet therapy dog Tinkerbell. We also have an interesting and varied activities programme and regularly invite all sorts of petting zoos and animals into the home, including birds of prey, penguins and much more. |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation. |
| We Welcome |
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| Birds, Cats, Dogs, Horses, Others (subject to review), Rabbits, Reptiles. |
Farnham Mill Lane
Farnham
Surrey
GU9 9FN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 6th July 2021 |
| Last rated | 6th August 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 4th July 2018 |
| Service Provider | Woodlands & Hill Brow Limited, GU10 5DB |
Farnham Mill Nursing Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Hospital, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Farnham Mill Nursing Home
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