West Hall

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

West Hall care home is situated in the stunning surroundings of the Surrey greenbelt, and offers extensive landscaped gardens and wonderful, uplifting views.

Mature trees, including England’s oldest plane tree, stand in the manicured lawns of our grounds, which back onto the National Trust managed River Wey Navigations, offering residents diverse flora and fauna to enjoy. The beautiful natural setting of West Hall is complimented by a croquet and bowls lawn, colourful flower-beds, water features and allotments for gardening enthusiasts.

The grounds of our home are designed to be fully accessible to all residents. The circular layout of the residential buildings around the Manor House and well-lit, meandering pathways ensure there are no dead ends and our grounds are easy and safe to walk around. We’ve also included rest areas all around the buildings and pathways offering plenty of opportunities to take a seat as needed or simply enjoy the great outdoors with friends.

Communal buggy transport is also available across the site along with a shared charging area for personal mobility scooters.

In addition, all of our residents are able to enjoy the inspiring grounds and gardens from their individual bedrooms with each offering either a secure balcony or a small patio area.

Anchor Hanover are always pioneering the use of modern technology. We provide the older people living in our care homes with access to Apple iPads as part of our on-going commitment to person-centred activities, meaningful engagement and the highest quality of dementia care

Pioneering the use of iPads in our care homes.

Residents live in small groups in three specially built residences radiating out from the Manor House. Each have large individual bedrooms and shared living and eating areas. The aim is to have a real sense of community for residents at West Hall by offering a wide range of social activities and encouraging independence and choice.

At West Hall we are passionate about how we care for our residents. Our dedicated staff provide all residents with exactly the right level of care and support to ensure you continue to enjoy maximum independence, knowing that all the help and assistance you could ever need is always nearby.

All the staff in our care home are committed to making mealtimes a sociable and pleasurable part of each day, and with ambient dining areas throughout the home you don’t need to go far at all to enjoy mealtimes at West Hall.

Our highly skilled chefs use seasonal ingredients to create appetising, freshly cooked and nutritionally balanced food with a different choice every day, meaning a delicious care home menu.

Residents are consulted by our chefs on a regular basis to ensure the catering team get to know and understand food preferences, as well as individual nutritional requirements, are able to ensure people with specific dietary needs have the correct foods offered to them and all residents enjoy the meals served.

In our home the food is just one part of the eating experience.

At mealtimes you can choose where and at what time you’d like to eat. You decide whether you’d like to eat in your own room, with others in the shared dining space of your residence or in the bistro in the West Hall Manor House.

We understand the importance of ambience and ensure that our décor helps to stimulate appetitie and creates an enjoyable atmosphere.

We also recognise that mealtimes are a great opportunity for social interaction and involvement. At West Hall visitors are welcome at any time and can join you at mealtimes. Our bistro is a delightful dining experience for everyone, ideal for get-togethers with other residents and guests.

For bespoke dining, the private Redwood Suite is a lovely, intimate dining room available for hire for birthday parties and family celebrations.

There are also many opportunities for our residents to cook and prepare meals in the Manor House, so that they can feel part of the running of their home and can carry our familiar activities.

At West Hall care home in West Byfleet, we focus on providing the older people that choose to live with us with an active lifestyle from the outset. 

You’ll always find plenty to do at West Hall. With a host of leisure activities for you to take part in, our home has a great community feel where people engage with their fellow residents, families and friends, and continue doing all the things they usually enjoy in a supportive environment.

Our interests and hobbies are individual to us, they help to paint a picture of the how we like to live our lives and they shape the person we are. At West Hall, we know that the activities people carry out in their free time are often the things that they most look forward to and enjoy.

There are several dedicated activity areas at West Hall including an arts and crafts room which has cooking facilities, an impressive library and a garden room.

West Hall’s excellent facilities are complemented by a wealth of meaningful activities. We encourage a variety of hobbies and work in partnership with the National Association for Providers of Activities for Older People (NAPA) to ensure our range of activities enhance residents’ lifestyle, health and sense of wellbeing. A stimulating events and activities calendar is organised to match all our individual residents’ interests and needs and all activities are highlighted throughout the home.

Painting classes, fitness sessions, gardening and movie nights are just a few examples of the type of activities to be enjoyed at West Hall. We also have an iPad which we use with residents regularly.

Our homes are pet friendly and it is on the discretion of the Home Manager