Tonbridge House Care Home

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Well designed, fully equipped, spacious, safe, warm and comfortable buildings are not everything when it comes to care homes, but they are very important.

Every Porthaven home has been designed by leading care home architects and designers, and significantly exceed not only other care homes in terms of design standards, but also regulatory standards. Practical and safety features have been thoughtfully incorporated into each home to ensure our residents benefit from the best of current innovations in care home design.

We are house-proud too, and ensure all areas are kept clean and fresh at all times for the benefit of everyone at the home. Our landscaped gardens are always carefully tended so our residents and relatives can continue to enjoy a morning or afternoon pottering in the garden.

• Newly-built, spacious, comfortable and elegant buildings
• Award winning interior design combined with practical and safety feature
• 24 hour access for visitors
• Multiple restaurants, lounges and communal rooms
• Dedicated leisure and wellness room 
• Fully equipped hairdressing salon 
• a private dining room for special family events
• Attractive, safe and fully accessible landscaped gardens
• Dedicated visitor parking spaces

We haven’t forgotten however, that each care home is a “home”, and our attention to providing care homes which provide market leading care standards is matched by our desire to ensure each home is also warm, safe, and comfortable. We work with leading suppliers such as Porcelanosa, Jo Malone, Farrow and Ball who support our homes with their products to enhance daily living for our residents.

• Individually designed rooms and non-institutional environment
• 100% single private bedrooms with en suite wetrooms
• In-room call bells, telephone and internet connectivity
• Fully assisted bathrooms and wheelchair accessibility throughout

At Porthaven, each of our homes provides a safe, supportive and homely environment dedicated to the care of those living with us. Some of our residents will require additional care to others, and our staff are trained to manage a very wide range of specialised requirements.

Given the complex nature of many types of ailment, symptoms often vary with each individual and it is by understanding this that we are able to provide the very best support to those who live with us.

From the moment you make an enquiry at a Porthaven care home, we begin to build a comprehensive picture of your loved one including life history, family, likes and dislikes, hobbies and social preferences. This helps us understand each resident on a personal level and this is the unique foundation of our individualised care plans.

When you decide the time is right to move your loved one into a Porthaven care home, our trained nursing staff will carry out a pre-admission assessment. This gives us essential information on each resident’s medical needs. We may also approach GP’s and other healthcare professionals who have previously been involved in care planning for your loved one.

All of this information is used to develop a care plan that is as individual as the person we are caring for, supporting them to live happy and fulfilled lives where they are encouraged and enabled to continue living with dignity and independence.

• Fully trained, committed and caring nursing staff

• High staff to resident ratios

• Nursing care provided 24 hours a day

• Personalised care plan and medication management

Do you enjoy good food?

At Porthaven, we do Not only is good nutrition and hydration essential to health, the enjoyment of freshly prepared meals also assists with the physical and mental well-being of our residents.

Porthaven works with John Wood, a leading international restaurant consultant and former Michelin-starred chef, to help us train our kitchen staff and produce delicious, well-balanced and nutritiously appropriate food.

Every Porthaven home has a fully trained head chef and catering staff, providing locally sourced fresh seasonal food, suitable for the individual dietary needs of each of our residents. With a different menu every day, every resident has a choice of what they would like to eat, including a selection of special favourites.

It’s not just breakfast, lunch and dinner. Morning coffee and cakes, and afternoon tea are also served, with fresh fruit and high energy snacks readily available to supplement regular meals if required, as well as plentiful fresh water, fruit juices and other drinks to ensure good hydration which is an important part of many of our residents’ lives.

Whilst some of our residents eat in their own rooms, most of our residents enjoy the company of others when eating, which is why all Porthaven homes provide restaurant service in our dining rooms, where our residents dine with new friends, and discuss the varied events of the day.

• All meals freshly prepared on site daily from our own kitchens
• Carefully sourced quality produce used
• Excellent breakfast, lunch, afternoon tea and dinner menus
• All day dining available for lighter meals and snacks
• Tea, coffee, water, fruit juices and other drinks available anytime
• Professionally trained chefs and catering staff
• Individual dietary needs and personal preferences recognised
• Restaurant dining and in room dining available
• Berry Bros wine included
• Private dining room for family celebrations and other special occasions
• Guests welcome

Our Leisure and Wellness Coordinators work closely with residents to provide a programme of leisure and wellness activity choices and events seven days a week. Home life is a priority at Porthaven, and every resident receives a person-centred approach and an individual exercise programme tailored to their needs and personal goals.

Every Porthaven home has a dedicated ‘Leisure and Wellness Room’ and a daily programme for enjoying wellness activities, including Zumba, Yoga, Tai Chi, Pilates, iPad sessions, music, art and pet therapies, socials and clubs, inter-home bowling matches, art history, wine tasting and casino nights – to name but a few. In some of our homes, we also have gyms with specialist equipment for older people, and cinemas or cafés, all present to enhance leisure and wellness choices.

With so many well-being activities for body and mind, we also recognise that everyone needs some time to honour their spirit with relaxation and mindfulness for personal reflection, and our unique leisure and wellness programme incorporates opportunities for this.

If you would like to find out more about our innovative and inspirational indoor activities, please call any of our homes and arrange for a visit at your convenience. Click here for a list of contact numbers or to send us a message.

• Unique and award-winning leisure and wellness programme for all residents

• Bespoke leisure and wellness care plan for each resident

• NAPA accredited and trained leisure and wellness co-ordinators at each home

• Full leisure and wellness programme seven days a week

• Innovative, caring, creative and fun activities and events

• Numerous visiting speakers, entertainers, therapists

• Community involvement and interaction

• Group and individual activities

• Wide and eclectic range of interactive events

• Physical, mental, spiritual and emotional well-being considerations