Tonbridge House Care Home

Add Favourite

36 Quarry Hill Road


Profile Strength
Very Good 86%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Call for details
Weekly Prices From £1,250.00
Regulator's Rating Good
Meet The Manager

Karen Pain is Care Home Manager at Tonbridge House Care Home.

Karen Pain

Ideally located in the centre of historic and thriving Tonbridge, this Porthaven care home sits conveniently on Quarry Hill Road. As well as providing excellent care for the residents of Tonbridge, Tonbridge House Care Home is a very popular home for many residents of surrounding villages and towns such as Hadlow, Hildenborough and Paddock Wood.

Tonbridge House provides 24 hour residential, nursing, dementia and respite care for the elderly in an elegant and spacious home incorporating numerous thoughtful and practical features which ensure our home is able to meet the changing needs of its residents.

We would be delighted to meet you, show you around and discuss whether we are able to assist you or your loved one.

Porthaven_Main_V7_1 from Jerome Kim on Vimeo.

Care Options We Can Provide
Support For Companionship, Convalescence, High Dependency, Palliative, Personal care, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection.
Nursing Specialisms Cancer, Huntington Disease, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Minimum Age

Our Building and Facilities

Well designed, fully equipped, spacious, safe, warm and comfortable buildings are not everything when it comes to care homes, but they are very important.

Every Porthaven home has been designed by leading care home architects and designers, and significantly exceed not only other care homes in terms of design standards, but also regulatory standards. Practical and safety features have been thoughtfully incorporated into each home to ensure our residents benefit from the best of current innovations in care home design.

We are house-proud too, and ensure all areas are kept clean and fresh at all times for the benefit of everyone at the home. Our landscaped gardens are always carefully tended so our residents and relatives can continue to enjoy a morning or afternoon pottering in the garden.

  • Newly-built, spacious, comfortable and elegant buildings
  • Award winning interior design combined with practical and safety feature
  • 24 hour access for visitors
  • Multiple restaurants, lounges and communal rooms
  • Dedicated leisure and wellness room 
  • Fully equipped hairdressing salon 
  • a private dining room for special family events
  • Attractive, safe and fully accessible landscaped gardens
  • Dedicated visitor parking spaces

Is Our Home Purpose Built

The Year Our Home Was Built
29 May 2018

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Reduce Plastic Use.


Our Photos


We haven’t forgotten however, that each care home is a “home”, and our attention to providing care homes which provide market leading care standards is matched by our desire to ensure each home is also warm, safe, and comfortable. We work with leading suppliers such as Porcelanosa, Jo Malone, Farrow and Ball who support our homes with their products to enhance daily living for our residents.

  • Individually designed rooms and non-institutional environment
  • 100% single private bedrooms with en suite wetrooms
  • In-room call bells, telephone and internet connectivity
  • Fully assisted bathrooms and wheelchair accessibility throughout

About Our Rooms
Number Of Rooms 63

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point.

Our Photos

At Porthaven, each of our homes provides a safe, supportive and homely environment dedicated to the care of those living with us. Some of our residents will require additional care to others, and our staff are trained to manage a very wide range of specialised requirements.

Given the complex nature of many types of ailment, symptoms often vary with each individual and it is by understanding this that we are able to provide the very best support to those who live with us.

From the moment you make an enquiry at a Porthaven care home, we begin to build a comprehensive picture of your loved one including life history, family, likes and dislikes, hobbies and social preferences. This helps us understand each resident on a personal level and this is the unique foundation of our individualised care plans.

When you decide the time is right to move your loved one into a Porthaven care home, our trained nursing staff will carry out a pre-admission assessment. This gives us essential information on each resident’s medical needs. We may also approach GP’s and other healthcare professionals who have previously been involved in care planning for your loved one.

All of this information is used to develop a care plan that is as individual as the person we are caring for, supporting them to live happy and fulfilled lives where they are encouraged and enabled to continue living with dignity and independence.

  • Fully trained, committed and caring nursing staff
  • High staff to resident ratios
  • Nursing care provided 24 hours a day
  • Personalised care plan and medication management

Our Team
John Paul
John Paul
Wellness Coordinator

We are delighted to welcome new leisure and wellness coordinator,John Paul (J.P.). He started with us earlier this year and has been a welcome addition to the team helping Jacky. John Paul worked as a carer for three years prior to joining us and say he’s looking forward to working with the residents as part of leisure and wellness.

Karen Pain
Karen Pain
Care Home Manager
Kevin Ager
Kevin Ager
Maintenance Technician

Kevin enjoys making our residents feel at home by helping them with many tasks such as picture hanging or repairs and he ensures the home is safe by carrying out day to day safety checks. Outside of work, Kevin enjoys watching his nephew competing in hot-rod racing and travels the country to watch motorsport.

Pandula Warnakula
Pandula Warnakula
Head Chef

As our head chef, Pandula ensures the quality and presentation of the food served to residents is appropriate and up to standard and that residents are happy with the choice of meals on offer. Pandula is very good with the menus, making sure they suit our residents’ tastes and requirements and is always willing to adapt them if the need arises.

Heidi Lawton
Heidi Lawton
Team Leader
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00

The Importance Of Meal Times

Do you enjoy good food?

At Porthaven, we do Not only is good nutrition and hydration essential to health, the enjoyment of freshly prepared meals also assists with the physical and mental well-being of our residents.

Porthaven works with John Wood, a leading international restaurant consultant and former Michelin-starred chef, to help us train our kitchen staff and produce delicious, well-balanced and nutritiously appropriate food.

Every Porthaven home has a fully trained head chef and catering staff, providing locally sourced fresh seasonal food, suitable for the individual dietary needs of each of our residents. With a different menu every day, every resident has a choice of what they would like to eat, including a selection of special favourites.

It’s not just breakfast, lunch and dinner. Morning coffee and cakes, and afternoon tea are also served, with fresh fruit and high energy snacks readily available to supplement regular meals if required, as well as plentiful fresh water, fruit juices and other drinks to ensure good hydration which is an important part of many of our residents’ lives.

Whilst some of our residents eat in their own rooms, most of our residents enjoy the company of others when eating, which is why all Porthaven homes provide restaurant service in our dining rooms, where our residents dine with new friends, and discuss the varied events of the day.

  • All meals freshly prepared on site daily from our own kitchens
  • Carefully sourced quality produce used
  • Excellent breakfast, lunch, afternoon tea and dinner menus
  • All day dining available for lighter meals and snacks
  • Tea, coffee, water, fruit juices and other drinks available anytime
  • Professionally trained chefs and catering staff
  • Individual dietary needs and personal preferences recognised
  • Restaurant dining and in room dining available
  • Berry Bros wine included
  • Private dining room for family celebrations and other special occasions
  • Guests welcome

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

PCH_Sample-Daily-Menu-1.jpg PCH_Sample-Light-Bites-Menu-1.jpg
Activities Are So Important

Our Leisure and Wellness Coordinators work closely with residents to provide a programme of leisure and wellness activity choices and events seven days a week. Home life is a priority at Porthaven, and every resident receives a person-centred approach and an individual exercise programme tailored to their needs and personal goals.

Every Porthaven home has a dedicated ‘Leisure and Wellness Room’ and a daily programme for enjoying wellness activities, including Zumba, Yoga, Tai Chi, Pilates, iPad sessions, music, art and pet therapies, socials and clubs, inter-home bowling matches, art history, wine tasting and casino nights – to name but a few. In some of our homes, we also have gyms with specialist equipment for older people, and cinemas or cafés, all present to enhance leisure and wellness choices.

With so many well-being activities for body and mind, we also recognise that everyone needs some time to honour their spirit with relaxation and mindfulness for personal reflection, and our unique leisure and wellness programme incorporates opportunities for this.

If you would like to find out more about our innovative and inspirational indoor activities, please call any of our homes and arrange for a visit at your convenience. Click here for a list of contact numbers or to send us a message.

  • Unique and award-winning leisure and wellness programme for all residents
  • Bespoke leisure and wellness care plan for each resident
  • NAPA accredited and trained leisure and wellness co-ordinators at each home
  • Full leisure and wellness programme seven days a week
  • Innovative, caring, creative and fun activities and events
  • Numerous visiting speakers, entertainers, therapists
  • Community involvement and interaction
  • Group and individual activities
  • Wide and eclectic range of interactive events
  • Physical, mental, spiritual and emotional well-being considerations

Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Music Entertainment, Painting, Pet Therapy, Pilates, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.

36 Quarry Hill Road

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More
Report Published 29th November 2018
Registration Date 29th May 2018
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Park, Pub, Restaurant, Shopping Centre, Shops.
Our Awards
Napa Napa

Frequently asked questions about Tonbridge House Care Home

Tonbridge House Care Home was given an overall rating of "Good" by the CQC in November 2018.
Tonbridge House Care Home provides Nursing, Dementia and Respite care.
Prices for Tonbridge House Care Home start from £1,250.00 per week.
Tonbridge House Care Home is owned by Porthaven Care Homes.
No. Tonbridge House Care Home does not offer Residential care.
Yes. Tonbridge House Care Home does offer Respite care.
Yes. Tonbridge House Care Home does provide care for people with Dementia.
Tonbridge House Care Home comes under Kent.
Karen Pain is the manager of Tonbridge House Care Home.

The UK's largest & most detailed directory of care services for the elderly


Care Homes


Home Care Services


Live-in Care Services


Retirement Living Developments