Tonbridge House Care Home

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Profile Strength
Excellent 92%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,570.00
Regulator's Rating Good
Meet The Manager

Karen Pain is Care Home Manager at Tonbridge House Care Home.

Since Tonbridge House opened in 2018, Karen has lead a team of dedicated carers, nurses, and ancillary staff to provide the very best care and support for our residents.

Karen Pain

Ideally located in the centre of historic and thriving Tonbridge, this Porthaven care home sits conveniently on Quarry Hill Road. As well as providing excellent care for the residents of Tonbridge, Tonbridge House Care Home is a very popular home for many residents of surrounding villages and towns such as Hadlow, Hildenborough and Paddock Wood.

Tonbridge House provides 24 hour residential, nursing, dementia and respite care for the elderly in an elegant and spacious home incorporating numerous thoughtful and practical features which ensure our home is able to meet the changing needs of its residents.

We would be delighted to meet you, show you around and discuss whether we are able to assist you or your loved one.

Porthaven Virtual Tour
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Cancer, Cerebral Palsy, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Multiple Sclerosis, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Our Building and Facilities

Well designed, fully equipped, spacious, safe, warm and comfortable buildings are not everything when it comes to care homes, but they are very important.

Every Porthaven home has been designed by leading care home architects and designers, and significantly exceed not only other care homes in terms of design standards, but also regulatory standards. Practical and safety features have been thoughtfully incorporated into each home to ensure our residents benefit from the best of current innovations in care home design.

We are house-proud too, and ensure all areas are kept clean and fresh at all times for the benefit of everyone at the home. Our landscaped gardens are always carefully tended so our residents and relatives can continue to enjoy a morning or afternoon pottering in the garden.

    Is Our Home Purpose Built

    The Year Our Home Was Built
    29 May 2018

    How Many Floors We Have

    Who Owns Our Building

    Communal Rooms
    Activities Room, Bistro, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

    What Else Do We Provide
    Assisted Bathroom, Beauty Salon, Coffee Shop, GP, Hairdressers, Library, Lift, Minibus, Smoking Area.

    Our Garden
    Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access.

    How 'Smart' Are We?
    Electronic Visitor Register, Interactive Digital Touch Table, Reduce Plastic Use.

    Our Photos


    We haven’t forgotten however, that each care home is a “home”, and our attention to providing care homes which provide market leading care standards is matched by our desire to ensure each home is also warm, safe, and comfortable. We work with leading suppliers such as Porcelanosa, Jo Malone, Farrow and Ball who support our homes with their products to enhance daily living for our residents.

      About Our Rooms
      Number Of Rooms 63
      Number Of Ensuite Rooms 63

      Type Of Room
      Single Room.

      Room Features
      Furnished, Garden View, Step Free Access.

      Room Facilities
      Alarm, Catch up TV, Freeview TV, Internet Access, Secure Access, Telephone Point, Wifi.

      Our Photos

      At Porthaven, each of our homes provides a safe, supportive and homely environment dedicated to the care of those living with us. Some of our residents will require additional care to others, and our staff are trained to manage a very wide range of specialised requirements.

      Given the complex nature of many types of ailment, symptoms often vary with each individual and it is by understanding this that we are able to provide the very best support to those who live with us.

      From the moment you make an enquiry at a Porthaven care home, we begin to build a comprehensive picture of your loved one including life history, family, likes and dislikes, hobbies and social preferences. This helps us understand each resident on a personal level and this is the unique foundation of our individualised care plans.

      When you decide the time is right to move your loved one into a Porthaven care home, our trained nursing staff will carry out a pre-admission assessment. This gives us essential information on each resident’s medical needs. We may also approach GP’s and other healthcare professionals who have previously been involved in care planning for your loved one.

      All of this information is used to develop a care plan that is as individual as the person we are caring for, supporting them to live happy and fulfilled lives where they are encouraged and enabled to continue living with dignity and independence.

        Our Team
        Karen Pain
        Karen Pain
        Care Home Manager

        Since Tonbridge House opened in 2018, Karen has lead a team of dedicated carers, nurses, and ancillary staff to provide the very best care and support for our residents.

        Pandula Warnakula
        Pandula Warnakula
        Head Chef

        As our head chef, Pandula ensures the quality and presentation of the food served to residents is appropriate and up to standard and that residents are happy with the choice of meals on offer. Pandula is very good with the menus, making sure they suit our residents’ tastes and requirements and is always willing to adapt them if the need arises.

        Heidi Lawton
        Heidi Lawton
        Team Leader
        Weekly Fees Start From Fee
        Residential Fees From / Price Per Week £1,570.00
        Nursing Fees From / Price Per Week £1,633.40
        Residential Dementia Fees From / Price Per Week £1,620.00
        Nursing Dementia Fees From / Price Per Week £1,695.40

        Funding Types
        Local Authority Kent
        Region South East
        We Accept Self-Funding Clients Yes
        We Accept Local Authority Funding Yes
        We Accept NHS Continuing Healthcare Yes
        We Accept Local Authority funding with a Third Party Top-Up Yes

        Choice Dining Logo

        Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

        To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

        Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
        Our Menu Pink tick icon PCH_Sample-Daily-Menu-1.jpg Pink tick icon PCH_Sample-Light-Bites-Menu-1.jpg
        Our Photos
        Activities Are So Important

        Our Leisure and Wellness Coordinators work closely with residents to provide a programme of leisure and wellness activity choices and events seven days a week. Home life is a priority at Porthaven, and every resident receives a person-centred approach and an individual exercise programme tailored to their needs and personal goals.

        Every Porthaven home has a dedicated ‘Leisure and Wellness Room’ and a daily programme for enjoying wellness activities, including Zumba, Yoga, Tai Chi, Pilates, iPad sessions, music, art and pet therapies, socials and clubs, inter-home bowling matches, art history, wine tasting and casino nights – to name but a few. In some of our homes, we also have gyms with specialist equipment for older people, and cinemas or cafés, all present to enhance leisure and wellness choices.

        With so many well-being activities for body and mind, we also recognise that everyone needs some time to honour their spirit with relaxation and mindfulness for personal reflection, and our unique leisure and wellness programme incorporates opportunities for this.

        If you would like to find out more about our innovative and inspirational indoor activities, please call any of our homes and arrange for a visit at your convenience. Click here for a list of contact numbers or to send us a message.

          Our Photos


          Activities At Home
          1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

          Activities Outside Our Home
          Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
          Our Pets

          Although pets cannot live here with our residents, we welcome furry visitors at any time.

          Can You Bring Your Pet

          36 Quarry Hill Road
          TN9 2RS

          Regulator: CQC

          Current Ratings
          Overall Good
          Safe Good
          Well Led Good
          Caring Good
          Responsive Good
          Effective Good
          Inspection Reports
          Last inspected 15th March 2021
          Last rated 29th November 2018

          15th April 2021

          29th November 2018

          Registration Date 29th May 2018
          Service Provider Porthaven Care Homes No 2 Limited, SL4 1LD
          Bus Stop nearby, Car Park on-site, Train Station nearby.

          Places of Worship
          Anglican Church, Catholic Church, Methodist Church.

          Nearby Services
          Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shopping Centre, Shops.
          Our Awards
          Napa Napa

          Frequently asked questions about Tonbridge House Care Home

          Tonbridge House Care Home was given an overall rating of "Good" by the CQC in November 2018.
          Tonbridge House Care Home provides Nursing, Dementia, Respite and Residential care.
          Tonbridge House Care Home has 63 rooms.
          Prices for Tonbridge House Care Home start from £1,570.00 per week.
          Tonbridge House Care Home is owned by Porthaven Care Homes.
          Yes. Tonbridge House Care Home does offer Residential care.
          Yes. Tonbridge House Care Home does offer Respite care.
          Yes. Tonbridge House Care Home does provide care for people with Dementia.
          Tonbridge House Care Home comes under Kent.
          Tonbridge House Care Home accepts Local Authority clients.
          Tonbridge House Care Home accepts NHS Continuing Healthcare clients.
          Karen Pain is the manager of Tonbridge House Care Home.

          Profile Last Updated: 08 Aug 2022 | Report this Profile

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