The Mount & Severn View

41-43 The Mount
Shrewsbury
Shropshire
SY3 8PP

Website

Tel: 01743 232228

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Good
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Meet The Manager

Claire Cowper is General Manager at The Mount & Severn View.

I originally started at Ottley House Care Home (a sister Barchester care home) many years ago as a Care Assistant. I left to continue my development and to complete my mental health nurse training, which was something that I had always wanted to do and an area that I was very passionate about.

I am still very passionate about my role and ensuring that residents receive the highest standard of care and are treated with dignity and respect at all times.

I returned to Ottley House in 2015 as the Head of Unit for Memory Lane. I remained in this position for 18 months and worked hard with my team to move the unit forward and successfully achieved Barchester's dementia care training accreditation.

In February 2018, there came an opportunity for me to return to Ottley House as the Deputy Manager, which I did without hesitation, and I am now at Mount House and Severn View as the General Manager.

Claire Cowper

Mount House Care Home provides first-class nursing care and residential support for older people. From the moment you enter Mount House, you will feel the warmth that characterises our experienced team of carers and nurses and be comforted by a genuine family atmosphere. Whether you are looking into care options for yourself or a loved one, you can be sure that we can meet your every need, with tailored care plans developed for each individual, following an in-depth pre-admission assessment.

We strive to provide the highest standards in every service we offer. Residents enjoy nutritious and delicious home-cooked meals that are freshly prepared every day using locally sourced ingredients, whilst our lively activities programme ensures that Mount House is a vibrant place to live.

Overlooking the River Severn, yet only half a mile from the hustle and bustle of the town centre, Mount House is set in one and a half acres of delightful, well-stroked gardens in a premier residential area in Shrewsbury. We would welcome the opportunity to show you around our home, so please do call us and arrange a visit.  

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Nursing Specialisms Stroke, Multiple Sclerosis.
Respite Care Yes
Minimum Age
18

Our Building and Facilities

We have created a home-like feel where the environment has been appropriately adapted to meet the needs of the ladies and gentlemen we support. We have a variety of lounges and dining areas. Outside we have well maintained and inviting landscaped gardens. We also have:

  • Access to kitchen facilities
  • Activity classes
  • Conservatory
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Private dining
  • Quiet lounge
  • Relatives meal with residents
  • Special dietery requirements
  • TV lounge
  • Vegetable plot

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Conservatory.

What Else Do We Provide
Chiropodist, Physiotherapy, Hairdressers, Minibus, Assisted Bathroom, Lift.

Our Garden
Communal Garden, Vegetable Plot, Seating, Communal Patio.

Our Photos

Description

All the bedrooms at Mount House have en-suite facilities affording comfort and privacy, and many boast views of the garden or the West Midland show ground. Residents are encouraged to bring their own furniture and personalise their room to make it their own. Our maintenance team are more than happy to help with hanging favourite pictures on the walls.

Each room has:

  • Electric profiling bed
  • En-suite toilet
  • En-suite toilet plus bath/shower
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators

About Our Rooms
Number Of Rooms 58
Number Of Ensuite Rooms 58

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Telephone Point, Alarm.

Our Photos
Description

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.


Our Carers
Clara Bajo
Clara Bajo
Deputy Manager

Clara is The Mounts Deputy Manager. She supports the GM and all of the other staff at The Mount Care Home. Before Clara was promoted to deputy Manger she worked at the home as a Lead Nurse. Clara is very skilled and passionate about her work and providing quality care for all of our residents.

Aimee Fletcher
Aimee Fletcher
Team Leader

Aimee has worked at the Mount House & Severn View for over 3 years. She joined the team as a care assistant and now works as a team leader for residential care. Aimee also provides support to all of the care assistants.

Donna Thomas
Donna Thomas
Unit Nurse Manager

Donna is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

Claire Anslow
Claire Anslow
Care Practitioner

Claire qualified as the Mount House and Severn View’s second Care Practitioner in 2019. She has been working here for over 10 years, and provides support to all of the care assistants and senior care staff, whilst also working closely alongside the nursing team & Clinical Lead.

Becky Lewis
Becky Lewis
Administrator

Becky joined the administration team at the Mount House & Severn View in 2012, and was promoted to Administrator in 2019. Becky is responsible for all of the administrative and financial aspects related to the running of the Mount House. The admin team are always on hand with a friendly welcome and offers of assistance.

Emma Darley
Emma Darley
Activities Coordinator

Originally joined the team as a carer & activities assistant, and I am now the activities coordinator.

I have previous experience within the care sector, and I endeavour to provide a broad-ranging activities programme for those we support, which will be based primarily around the wants and needs of residents and include lots of musical entertainment, holistic therapies and social events within the home, as well as out in the local community.

My days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents' individual preferences are always considered, and I welcome feedback from families too.

Jodie Driver
Jodie Driver
Activities Assistant

Jodie has worked at the Mount House & Severn View since 2015/ She originally joined the team as a carer, and she now works on the activities team as an activities assistant.

She has previous experience within the care sector, and endeavours to provide a broad-ranging activities programme for those we support, which will be based primarily around the wants and needs of residents, and includes lots of musical entertainment, holistic therapies and social events within the home, as well as out in the local community.

Her days are spent making sure that the residents in the home have an interesting and active social programme to enjoy each day. Residents' individual preferences are always considered, and she always welcome feedback from loved ones.

Shirley Lewis
Shirley Lewis
Care Practitioner

Shirley is the Mount House's very first Care Practitioner. She has been working here since 2010 and provides support to all of the care assistants.

Roberta Marinescu
Roberta Marinescu
RGN

Roberta is a highly skilled General Nurse and is responsible for ensuring our team of nurses, care practitioners, senior carers and carers deliver high standards of care, whilst respecting residents' dignity, privacy and wishes. Her role is to ensure the health, safety and well-being of those we support and offer guidance to our team, who always try to maintain a warm and friendly environment.

Steffi Pritchard
Steffi Pritchard
Head Chef

Steffi has been working at the Mount House & Severn View since 2014 and was promoted to Head Chef in 2018. Steffi creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Steffi also holds nutritional meetings and tailors her daily menus to residents' preferences.

Ashleigh Bebb
Ashleigh Bebb
Head of Housekeeping

Ashleigh joined Barchester in 2016. She has a lot of experience within the care sector and she is responsible for making sure that our home meets the highest of hygiene standards.

David Pugh
David Pugh
Head of Maintenance

Dave joined the Mount House & Severn View as our Head of Maintenance in 2019. He is responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

Joe Cieciora
Joe Cieciora
Maintenance Assistant

Joe joined the Mount House & Severn View in 2014 as one of our Kitchen Assistants and was then promoted to our home’s Maintenance Assistant. Joe works alongside Dave and is also responsible for maintaining the grounds and buildings, ensuring a safe environment in which to live and work.

Phil Ingram
Phil Ingram
Second Chef

Phil has worked at the Mount House and Severn View for over 20 years in the catering department and has been recently promoted to Second Chef. He creates well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and visitors. Phil also holds nutritional meetings and tailors his daily menus to residents' preferences.

Julie Willmouth
Julie Willmouth
Team Leader

Julie has recently joined us at the Mount House as a Senior Carer and has now been promoted to our Team Leader of Residential Care. She provides support to all of the Care Assistants.

Princess Leia
Princess Leia
Pet Therapy Dog

Princess Leia is a registered therapy dog, due to begin her exams at 6 months of age. Her fur is hypoallergenic and she will provide love, support and companionship for residents at Mount House, as well as being part of many fun activities! 

The Importance Of Meal Times

Our Head Chef ensures that every meal is not only delicious, but also reflects each individual's likes, dislikes and dietary needs. Our aim is to prepare well-balanced and nutritional meals using locally sourced ingredients to provide a dining experience to remember for all residents and family members to enjoy.

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish.  To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops.  Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation.  The deputy managers can then ensure all modified menus served are presented correctly for our residents.


We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Menu
SAMPLE BREAKFAST MENU.pdf SAMPLE DAILY MENU.pdf SAMPLE ALTERNATIVE MENU.pdf
Activities Are So Important

Our Activities team is a dedicated group whom strive to ensure that the residents of Mount House have a broad range of meaningful activities daily which reflect the needs, wants and interests of all our residents. From our larger events including Garden Parties in our spectacular grounds to birthday celebrations with live musical entertainment we always have a broad range of events to suit all of our wonderful residents. We also go on a number of outings throughout the year in and around Shropshire, many of which are linked to community organisations whom cater specifically for interests of the people we support.

Something we have always been passionate about here at The Mount is Music therapy and we offer a diverse musical programme of live music and entertainers throughout the year to suit all tastes. Food theme days and tasting afternoons, as well as regular Cookery classes and chair yoga are on offer as well as beauty therapy and massage. 
We aim to consistently provide a high quality activities programme for all of our residents and ensure that regardless of limitations and circumstances each individual has the best possible experience within our home, through both a physical and mentally stimulating person-centred approach. 


Our Photos

Activities At Home
Painting, Quiz Games, Pet Therapy, Crafts, Board Games, Flower Arranging, Exercise Class, Word Games, Excursions, Animal Petting, Themed Events, Birthday Celebrations, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

8 week old, Princess Leia is The Mounts registered therapy dog.


41-43 The Mount
Shrewsbury
Shropshire
SY3 8PP

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/954798f6-5dd9-4634-9e93-57ce9efaa9e0
Report Published 18th September 2019
Registration Date 15th February 2011
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Hospital, Shops, Restaurant, Pub.

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