Hillcrest Manor Nursing Home

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Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Live Rating
Regulator's Rating Good
Meet The Manager

Jan Downes is Registered Manager at Hillcrest Manor Nursing Home.

I am a qualified Registered Mental Health Nurse (RMN) who specialises in dementia care, with over 18 years of experience in the private nursing sector. 

Since joining Hillcrest Manor in January 2023, I have been proud to lead a dedicated team that shares my passion for delivering high-quality and transparent care, with compassion and professionalism. 

Our residents are at the heart of everything we do. With a friendly, highly skilled staff, a commitment to best practice, and a home-from-home atmosphere, Hillcrest Manor offers a unique blend of family support, care, comfort, and community.

Jan Downes

Hillcrest Manor Nursing Home near Shrewsbury is a 43-bed home set within the wonderful Shropshire countryside. The home was originally a farmhouse, and when first registered, it only consisted of the Manor House unit. We have built two additional buildings to accommodate more residents.


Our services include care for nursing residents, palliative care, respite care, and dementia care. At Hillcrest Manor, we provide high-quality, person-centred care for older people and those with dementia. We have a team of highly skilled staff who deliver caring services to individuals and support them in their day-to-day lives.

Our home has a warm and friendly atmosphere, which we'd love for you to experience for yourself. Use this simple form to book a visit today.


Hillcrest Manor
Hillcrest Manor Nursing Home Hillcrest Manor Nursing Home 01743792692 Reabrook, Minsterley, Shrewsbury, Shropshire, SY5 0DL
Care Options We Can Provide
Support For Companionship, End of Life, Nursing Dementia / EMI, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Hillcrest Manor complies with CQC standards, and ensures all staff are trained to a high level. We have experienced and knowledgeable registered nurses.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Hillcrest Manor is a beautiful, privately owned nursing home set within mature, landscaped gardens in the Shropshire countryside. Use this online contact form to book a visit and experience firsthand this warm, welcoming, and friendly nursing home that treats its residents with the utmost respect and dignity. 


Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms.

What Else Do We Provide
Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

Description

Hillcrest Manor currently offers 42 comfortable bedrooms, 25 of which include en-suite facilities, all thoughtfully designed to meet a wide range of individual needs.

We are also undergoing an exciting refurbishment programme to further enhance our accommodation, which will increase the home’s capacity by an additional 12 modern en-suite rooms. This investment reflects our ongoing commitment to providing high-quality, comfortable, and dignified living spaces for our residents.


About Our Rooms
Number Of Rooms 42
Number Of Ensuite Rooms 25
We offer these types of ensuite rooms: Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Step Free Access.

Room Facilities
Internet Access, Wifi.

Funding Types
Local Authority Shropshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Activities Are So Important

Our dedicated activities team works closely with residents to ensure activities are meaningful, inclusive, and enjoyable, supporting both physical and emotional health. We offer a varied programme of activities every day, including weekends, with a mixture of personalised one-to-one sessions and stimulating group events. Activities are thoughtfully adapted and tailored to suit individual abilities, interests, and preferences, ensuring all residents are encouraged and supported to take part if they wish.

Throughout the year, Hillcrest Manor hosts a wide range of special events that bring residents, families, staff, and the wider community together. These include much-loved annual celebrations such as Hillfest, our Christmas Bazaar, a Car Rally, and a popular Dog Show.  We are also proud to support fundraising and awareness activities; these events not only raise funds for meaningful causes but also foster a strong sense of pride and involvement among residents and staff alike.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Reminiscence, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

Reabrook
Minsterley
Shrewsbury
Shropshire
SY5 0DL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 28th October 2020
Last rated 22nd June 2018
Current Report

Hillcrest Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Hillcrest Manor Nursing Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 1st April 2015
Service Provider Hillcrest Manor Limited, SY2 6LG
Transport
Bus Stop nearby, Car Park.

Places of Worship
Anglican Church.

Nearby Services
Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops.

Frequently asked questions about Hillcrest Manor Nursing Home

Hillcrest Manor Nursing Home was given an overall rating of "Good" by the CQC in June 2018.
Hillcrest Manor Nursing Home provides Nursing, Dementia and Respite care.
Hillcrest Manor Nursing Home has 42 rooms.
Hillcrest Manor Nursing Home is owned by Capital Care Group.
No. Hillcrest Manor Nursing Home does not offer Residential care.
Yes. Hillcrest Manor Nursing Home does offer Respite care.
Yes. Hillcrest Manor Nursing Home does provide care for people with Dementia.
Hillcrest Manor Nursing Home comes under Shropshire.
Hillcrest Manor Nursing Home accepts Local Authority clients.
Hillcrest Manor Nursing Home accepts NHS Continuing Healthcare clients.
Jan Downes is the manager of Hillcrest Manor Nursing Home.

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