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Greythorn Drive
West Bridgford


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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,090.00
Regulator's Rating Good
Meet The Manager


Before joining New Care, Yana held other similar senior level positions for a number of different care home operators. She was attracted to New Care and The Grand for its friendly, supportive and genuine ethos and committed approach to only the highest standards of care.


A ‘New Generation’ care home, The Grand is a purpose-built 82 bed care facility, situated on Greythorn Drive in West Bridgford, Nottingham. Expertly designed, the home meets all CQC requirements and provides the highest standards of safety, comfort and care. 

The Grand
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are following all government and local guidelines on testing, use of PPE and infection prevention. Each floor/community is totally self-contained and staff only work on a designated community. We do not use agency staff in any of our homes.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We do have safe visiting spaces within our homes.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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Minimum Age

Our Building and Facilities

Benefiting from a prominent and spacious corner location, The Grand is an attractive building that blends traditional brickwork with contemporary full height window features, reaching from the ground floor up to the top floor.

Internally, the attention to detail is impressive. The high specification and décor of The Grand have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces with infection control built into the environment. Arranged over four floors, the care home only offers bedrooms with en suite wet rooms. It also provides a beautiful lounge and dining room on each floor, as well as an assisted spa bathroom. Additional facilities include a library, exercise area and a hairdresser with nail bar.

It is fresh, elegant and welcoming; a home for life.

  • 82 beds
  • Lounge
  • Nurse call system
  • Outdoor area
  • Visiting hairdresser
  • En-suite facilities
  • Landscaped garden
  • Single rooms
  • Quiet Lounge
  • Wheelchair accessible
  • Cafe
  • Lift access
  • Patio area

In line with our care philosophy at The Grand, we have a “Magic” table or “Tovertafel” in the dementia community. There is significant literature on the positive effects on dementia of play. From our observations, the impact of the “Magic Table” is extremely positive for residents living with dementia. Residents and their relatives alike can play freely on the “Magic Table”. In addition, this is a particularly useful opportunity for involving children to experience positive play with their older relatives. New Care is one of a small group of providers who are leading the way in the UK, by purchasing the “Magic” table as part of our overarching strategy to provide opportunities for our residents living with dementia and their relatives to have fun together.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating.

How 'Smart' Are We?
Interactive Digital Touch Table.

Our Photos


All of our bedrooms are tastefully decorated and have private en-suite bathrooms. On the ground floor, a number of bedrooms also have patio doors.

About Our Rooms
Number Of Rooms 82
Number Of Ensuite Rooms 82

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Alarm, Freeview TV.

Our Photos

Our homes are places where relationships matter; relationship and a sense of belonging is at the core of each of our care homes, between residents and those who work here and between those who visit, including friends and relatives.

Our homes are places that embrace all the qualities that will meet the needs of residents who are finding it increasingly difficult to remain independent in their own home and now require residential care, those who may have complex health conditions and need nursing care and those affected by dementia.

Each care team has been hand-picked, possessing the necessary skills and qualities to ensure that all of our care homes are a kind and safe place for residents to live and that all of their needs are met.


“To build and operate homes that celebrate the wonder of people and provides a quality of care that is delightful.” It is our aim at Ashlands Manor to enable all of our residents to maintain the highest level of independence and achieve their full potential whatever that may be – physical, intellectual, emotional or social. We believe this philosophy can be achieved by providing professional, person-centred care, nurturing each resident individually exploring and understanding their needs with the appreciation that care requirements may change and that the team will be responsive to those changing needs. We are there every step of the way.

Our Team

I have worked for New Care for over 4 years. When I first walked into The Grand I was amazed that a care home could look like a hotel; I was lost for words. I began as a Senior Carer and then transferred to the Wellbeing Team. I was then given the opportunity to lead the Wellbeing team. New Care is a very family orientated and person centred company; nothing is too much trouble to meet the resident’s needs and wishes. I look forward to coming to work each day, and I can’t believe I get paid to do a job that I love!


Before joining New Care, Yana held other similar senior level positions for a number of different care home operators. She was attracted to New Care and The Grand for its friendly, supportive and genuine ethos and committed approach to only the highest standards of care.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,090.00

Funding Types
Local Authority Nottinghamshire
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Every New Care Home has stylishly presented restaurants for our residents to enjoy their meals. We employ chefs in all of our homes to provide beautifully prepared and nutritious meals. All meals are cooked on the premises under the watchful eye of our well trained and experienced Head Chef. We cater for all special dietary requirements. Residents are free to choose where they would like to eat and tray service is provided at no extra cost. The menus vary every day, so that residents can have a choice at mealtimes. We also offer a limited restaurant booking service if families with to enjoy a meal with residents.

In addition to the main meals of breakfast, lunch and dinner, we also provide morning coffee and cakes and afternoon tea. Additional hot & cold drinks are available 24 hours a day and residents are enabled to access these independently or they are served by our helpful staff team.

All our food is freshly prepared on site by our own chefs. Residents are offered a choice of menu and all meals are 3 course. Refreshments and drinks are available throughout the day.

We Serve Food At
All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

At New Care Homes we have dedicated activity staff who devise and deliver our activities and well-being programme. We work with our whole staff team so that everyone can participate in supporting our residents to have fun and enjoy life. We offer a range of activities that are based on our resident’s feedback. We have a calendar of events planned throughout the whole year.

We have established some groups in all of our homes, which link to residents, own hobbies and interests. This currently includes a range of subjects from gardening clubs to bridge clubs. We are always keen to start up new groups, to make sure we are supporting all of our residents to have a full and enjoyable life. This can either be re-engaging with a previous hobby or interest, or even learning something quite new. The groups provide opportunities for residents, relatives and other to get together to enjoy a shared passion and have a good time together.

In order to develop this aspect of the service, we have also invested in ‘OOMPH!’ well-being. Oomph! provides training to our entire staff team to deliver a 360 degree approach to wellbeing, demonstrating a positive impact at all times. The training and support packages enable our staff to deliver everyday mental stimulation, regular, fun physical activity and new experiences & connections for our residents. We have enabled all the members of our staff team to provide a set of complementary services to enhance the mental, physical and emotional wellbeing of our residents.

In addition to our approach to activities, we also offer trips that are tailored to people’s individual needs. This includes a variety of venues including garden centres, museums, shopping malls, the seaside and distilleries etc.

We have a Wellbeing team who offer a wellbeing programme 7 days a week. We also are partnered with OOMPH who support our wider team. Sample programme to follow.

Our Photos

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Music Entertainment, Painting, Pet Therapy, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Shopping.
Our Pets

We are happy for families to bring pets when they visit. Subject at the moment to COVID restrictions around visiting.

Greythorn Drive
West Bridgford

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 6th August 2019
Last rated 22nd November 2019

22nd November 2019

11th July 2017

Registration Date 29th April 2016
Service Provider New Care West Bridgford (OPCO) Limited, WA14 5TP
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about The Grand

The Grand was given an overall rating of "Good" by the CQC in November 2019.
The Grand provides Nursing, Dementia, Respite and Residential care.
Prices for The Grand start from £1,090.00 per week.
The Grand is owned by Newcare.
Yes. The Grand does offer Residential care.
Yes. The Grand does offer Respite care.
Yes. The Grand does provide care for people with Dementia.
The Grand comes under Nottinghamshire.
The Grand accepts Local Authority clients.
The Grand accepts NHS Continuing Healthcare clients.
YANA WHITEHOUSE is the manager of The Grand.

Profile Last Updated: 20 Jan 2022 | Report this Profile

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