The Grand
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Greythorn Drive
West Bridgford
Nottingham
Nottinghamshire
NG2 7GG
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Tracy Johnston is Home Manager at The Grand.
I am a qualified Registered General Nurse and trained at the University of Central Lancashire, qualifying in 1999. Totalling 30 years of care/nursing experience, my passion lies with care homes. I have extensive management experience as a home manager including troubleshooting, care home turnaround and Regional management. These areas have given me a wealth of knowledge and decided to come back into the daily running of the care home after being out and about travelling many miles. I am proud to be part of the team here at The Grand and to work for New Care working towards its vision. My team and I are dedicated to making each day different and special for residents.
The care we deliver is person-centred, ensuring that individual needs and requirements are met. It is important to us that residents retain as much independence as possible with support to continue pursuing the interests and hobbies they have always enjoyed.
A ‘New Generation’ care home, The Grand is a purpose-built 82 bed care facility, situated on Greythorn Drive in West Bridgford, Nottingham. Expertly designed, the home meets all CQC requirements and provides the highest standards of safety, comfort and care.
The Grand
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Injection, Suppository. |
| Nursing Specialisms | Cancer, Diabetes, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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New Care Covid19 information.We are delighted to welcome new residents and their visitors to the home. We can facilitate in-person viewings for those looking for care options for themselves or their loved ones. Resident can now leave the home to visit family and friends.The health, safety and wellbeing of our Residents and Staff are always our top priorities. We have therefore put in place robust and comprehensive contingency plans to respond to the coronavirus outbreak. Our plans will be kept under regular review and updated as advised by the Public health authorities. We do not use agency staff in any of our homes. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| Our Building and Facilities |
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Benefiting from a prominent and spacious corner location, The Grand is an attractive building that blends traditional brickwork with contemporary full height window features, reaching from the ground floor up to the top floor. Internally, the attention to detail is impressive. The high specification and décor of The Grand have been carefully considered by an interior designer, creating stylish yet comfortable and practical spaces with infection control built into the environment. Arranged over four floors, the care home only offers bedrooms with en suite wet rooms. It also provides a beautiful lounge and dining room on each floor, as well as an assisted spa bathroom. Additional facilities include a library, exercise area and a hairdresser with nail bar. It is fresh, elegant and welcoming; a home for life.
In line with our care philosophy at The Grand, we have a “Magic” table or “Tovertafel” in the dementia community. There is significant literature on the positive effects on dementia of play. From our observations, the impact of the “Magic Table” is extremely positive for residents living with dementia. Residents and their relatives alike can play freely on the “Magic Table”. In addition, this is a particularly useful opportunity for involving children to experience positive play with their older relatives. New Care is one of a small group of providers who are leading the way in the UK, by purchasing the “Magic” table as part of our overarching strategy to provide opportunities for our residents living with dementia and their relatives to have fun together. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, GP, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Electronic Visitor Register, Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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All of our bedrooms are tastefully decorated and have private en-suite bathrooms. On the ground floor, a number of bedrooms also have patio doors. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 82 |
| Number Of Ensuite Rooms | 82 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Unfurnished. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Nottinghamshire |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
At New Care Homes we have dedicated activity staff who devise and deliver our activities and well-being programme. We work with our whole staff team so that everyone can participate in supporting our residents to have fun and enjoy life. We offer a range of activities that are based on our resident’s feedback. We have a calendar of events planned throughout the whole year. We have established some groups in all of our homes, which link to residents, own hobbies and interests. This currently includes a range of subjects from gardening clubs to bridge clubs. We are always keen to start up new groups, to make sure we are supporting all of our residents to have a full and enjoyable life. This can either be re-engaging with a previous hobby or interest, or even learning something quite new. The groups provide opportunities for residents, relatives and other to get together to enjoy a shared passion and have a good time together. In order to develop this aspect of the service, we have also invested in ‘OOMPH!’ well-being. Oomph! provides training to our entire staff team to deliver a 360 degree approach to wellbeing, demonstrating a positive impact at all times. The training and support packages enable our staff to deliver everyday mental stimulation, regular, fun physical activity and new experiences & connections for our residents. We have enabled all the members of our staff team to provide a set of complementary services to enhance the mental, physical and emotional wellbeing of our residents. In addition to our approach to activities, we also offer trips that are tailored to people’s individual needs. This includes a variety of venues including garden centres, museums, shopping malls, the seaside and distilleries etc. We have a Wellbeing team who offer a wellbeing programme 7 days a week. We also are partnered with OOMPH who support our wider team. Sample programme to follow. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Shopping. |
| Our Pets |
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We are happy for families to bring pets when they visit. Subject at the moment to COVID restrictions around visiting. |
| Can You Bring Your Pet |
|---|
| No |
Greythorn Drive
West Bridgford
Nottingham
Nottinghamshire
NG2 7GG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 18th January 2023 |
| Last rated | 8th March 2023 |
| Reports | |
| Registration Date | 29th April 2016 |
| Service Provider | New Care West Bridgford (OPCO) Limited, WA14 5TP |
8th March 2023 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Grand
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