The Firs Residential Home
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33 West Hill
Budleigh Salterton
Devon
EX9 6AE
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Live Rating | 5.00 |
| Weekly Prices From | £1,300.00 |
| Regulator's Rating | Good |
Meet The Manager
NIkki Shayler is The Registered Manager at The Firs Residential Home.
Nikki started in the care industry at the age of 16 and has worked at every level throughout Devon and Somerset up to home manager, completing her qualifications along the way. Nikki’s philosophy is to adopt a person-centred approach placing the resident at the heart of the care provided. Nikki loves her job and finds it extremely rewarding and says she is committed to ensuring the best possible care is provided for her residents. Nikki lives locally and is married to a Police Sergeant who serves the local community. She has three children, two of whom have now left home.
The Firs is an established residential care home with an outstanding reputation, nestled within 1.5 acres of gardens in a picturesque and tranquil area of East Devon.
Residents will not only be supported with personal care but our devoted staff will take over all the everyday tasks of laundry, cooking, gardening and housekeeping, allowing the residents more time to relax and enjoy themselves in a comfortable and safe environment.
We have a busy activities schedule with something for everyone - from gardening, crafts, musical entertainment, cooking classes and much more - just visit our Facebook page to see it all in action! We aim to keep residents as involved with the local community as possible, with visits from local schools, outings into town or to the beach and holding regular exciting events where we invite the community in.
The Firs Residential Care Home
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Independent Living, Mental Healthcare, Palliative, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
We have a range of communal spaces including a dining area, complete with a bar and a welcoming lounge where most of our activities take place. Bedrooms have ensuite facilities and most look out onto the gardens or grounds. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Summer House, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Electronic Visitor Register. |
| Our Photos |
|---|
| Description |
|---|
|
All 38 bedrooms at The Firs are private and spacious with en suite facilities. The home has undertaken a recent extension which features all the latest facilities tailored to people living with a dementia-type illness. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 38 |
| Number Of Ensuite Rooms | 38 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
|---|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,300.00 |
| Funding Types | |
|---|---|
| Local Authority | Devon |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
We have a wonderful activities team, made up of Linda and Lucy, who have both been with us for many years and know the residents extremely well. They are devoted to providing a stimulating and diverse activities timetable for the residents. These include arts & crafts, animal therapy, skittles and singalongs, as well as one-to-one sessions with those who are less agile. We also have lots of events throughout the year such as barbecues, seasonal celebrations and themed days. Additionally, we organises regular outings, for example, to the Pavilion for Christmas memories which was thoroughly enjoyed by all. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
33 West Hill
Budleigh Salterton
Devon
EX9 6AE
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 1st November 2022 |
| Last rated | 20th December 2022 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 8th January 2016 |
| Service Provider | West Bank Residential Home Limited, BH14 8JT |
The Firs Residential Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Firs Residential Home
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