The Dales Care Home

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6 Marine Park
Wirral
Merseyside
CH48 5HW

Website

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Profile Strength
Very Good 81%
Care Type Care Home
Care Category Dementia | Residential
Availability Yes
Weekly Prices From £700.00
Regulator's Rating Requires Improvement
Meet The Manager

Amy Cohen is Home Manager at The Dales Care Home.

Amy Cohen is the Home Manager at The Dales. She has worked her way through the ranks for the past 10 years, from carer to office manager to Manger. In 2015, Amy move up as Office Manager whilst undertaking her NVQ LEVEL 5 in leadership and management. Then in 2017, she became the acting Home Manager for the Dales. Amy’s background in hospitality and customer service allows her to build connexions with the community, Residents and stakeholders. She is actively engaged in the health and well-being of the Residents at The Dales and can provide person-centred care. Amy is also passionate about innovative ideas, personal development and supporting her team.

Amy Cohen

Situated in a lovely residential area of West Kirby The Dales Care Home is a 31-bed care home which provides specialist residential care for older people.


Care Options We Can Provide
Support For Companionship, End of Life, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

It is important that all those entering care homes, including those who are exempt from vaccination, continue to follow infection prevention and control measures, including the correct usage of PPE, to reduce the risk of transmission.

However, these measures are not a substitution for the requirement for individuals to be fully vaccinated, which applies to all persons entering a care home unless exempt.

Individuals entering a care home only need to demonstrate vaccination status on the first occasion they enter or register, and the registered person should record their status on the care home’s local system (for example IT system, paper file and so on)

A risk assessment should be undertaken for those who are exempt from vaccination, to reduce risk of transmission. This might include a change to their duties where such a change is appropriate. It should also be taken into account that those that are exempt from vaccination may also be in the clinically extremely vulnerable category.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
To view the provider’s latest Inspection Reports, Click here.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Minimum Age
65

Our Building and Facilities

The Dales is a warm, welcoming and friendly home that has some wonderful spaces to relax in and enjoy company, including a large lounge area and dining room. It has a lovely garden and patio area which is particularly popular with residents in warmer weather.


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Conservatory, Dining Rooms.

What Else Do We Provide
Hairdressers, Lift.

Our Garden
Communal Garden, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

All the bedrooms are spacious and residents are encouraged to personalise their rooms to make them feel more at home.


About Our Rooms
Number Of Rooms 31
We offer these types of ensuite rooms: Shower Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Wifi.

Our Photos
Description

The Dales Care Home has 16 members of staff. 9 staff who are qualified at NVQ Level 2 or above.


Our Team
Amy Cohen
Amy Cohen
Home Manager

Amy Cohen is the Home Manager at The Dales. She has worked her way through the ranks for the past 10 years, from carer to office manager to Manger. In 2015, Amy move up as Office Manager whilst undertaking her NVQ LEVEL 5 in leadership and management. Then in 2017, she became the acting Home Manager for the Dales. Amy’s background in hospitality and customer service allows her to build connexions with the community, Residents and stakeholders. She is actively engaged in the health and well-being of the Residents at The Dales and can provide person-centred care. Amy is also passionate about innovative ideas, personal development and supporting her team.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £700.00

Funding Types
Local Authority Wirral
Region North West
We Accept Self-Funding Clients Yes
We Accept NHS Continuing Healthcare Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Lounge/Diner
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Autumna-Food_1_mH8vr5V.jpg Pink tick icon Autumna-food_2_768pbgU.jpg Pink tick icon Food_-_Autumna_5_vNGr6lb.jpg

The preparation, nutritional value and presentation of food.

Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

A critical component for good health.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon There is a weekly menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Here at The Dales Care Home, we have a dedicated activities coordinator responsible for creating a monthly activities calendar. We Care Group provides the activities coordinators with all the tools necessary to enhance the well-being of our Residents.

As we have residents with dementia, it is crucial to have daily activities that help keep their minds sharp. We focus on the sensory stimulation for our residents, which means we have activities that stimulate their senses (taste, smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40 inches interactive table. In the past year, WCG invested in getting a Sharp Interactive table to each Home to aid the activities coordinators to provide a more person-centred and one-on-one session to low mobility Residents or Residents who prefer not to socialise.

In The Dales Care Home, we believe in helping enrich the lives of people with dementia to ensure they are happy and fulfilled.


Our Photos

Activities At Home
1 to 1 Activities, Board Games, Card Games, Cooking, Exercise Class, Music Entertainment, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.

6 Marine Park
Wirral
Merseyside
CH48 5HW

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 2nd February 2022
Last rated 22nd March 2022
Reports

22nd March 2022

16th July 2021

2nd December 2020

4th February 2020

19th April 2018

10th August 2015

22nd May 2013

14th August 2012

Registration Date 14th January 2011
Service Provider The Dales (Northwest) Limited, CH48 5HW
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Golf Club, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about The Dales Care Home

The Dales Care Home was given an overall rating of "Requires Improvement" by the CQC in March 2022.
The Dales Care Home provides Dementia and Residential care.
The Dales Care Home has 31 rooms.
Prices for The Dales Care Home start from £700.00 per week.
The Dales Care Home is owned by We Care Group.
Yes. The Dales Care Home does offer Residential care.
No. The Dales Care Home does not offer Respite care.
Yes. The Dales Care Home does provide care for people with Dementia.
The Dales Care Home comes under Wirral.
The Dales Care Home accepts NHS Continuing Healthcare clients.
Amy Cohen is the manager of The Dales Care Home.

Profile Last Updated: 10 Aug 2022 | Report this Profile

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