Water Mill House Care Home
Rose Lane (off Red Lion Lane)
Hemel Hempstead
Hertfordshire
HP3 9BP
|
Profile Strength |
Very Good 85%
|
|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Victoria Forsythe is Home Manager at Water Mill House Care Home.
Victoria qualified as a registered nurse in 1993 and has worked in social care for more than 20 years.
Having worked initially for the NHS in Lancashire, and progressed quickly to the role of Ward Manager, Victoria made the move South for her first role as Deputy Manager in the care home sector and hasn’t looked back.
Victoria has a wealth of experience in managing and commissioning care services, for both large healthcare corporations and smaller proprietor-owned homes. With a track-record of favourable Care Quality Commission ratings for the homes she has managed, Victoria shares that: “I would absolutely love to achieve an Outstanding rating! That’s something that I one day hope to tick off my bucket list!”
Attracted by Water Mill House’s family-feel and ethos of “making every day happy and meaningful”, Victoria is looking forward to getting to know our residents and team.
About Us
When it comes to delivering exceptional care with love and a deep sense of compassion, the amazing people who form our Water Mill House team, in Hemel Hempstead, are everything.
Here at Water Mill House Care Home, we will care for your precious loved one with the same tenderness and kindness shown to our own family members.
Through a reassuring touch of the hand or a light embrace, we provide comfort and a sense of safety day and night, caring for our cherished residents whilst giving gentle encouragement to build confidence and independence wherever possible.
To us, these things are second nature, assisted by our detailed knowledge of each person we care for and born by an intense desire to help and strong caring values amongst our team members.
The depth of our knowledge goes way beyond our training and awareness of each person’s medical and physical needs. Whilst these are crucial elements to ensure we are able to provide good care, it is our detailed understanding of who each special individual is now, who they were, and what hopes and dreams they have for their future that enables us to provide exceptional care.
Videos and Virtual Tours
Water Mill House Care Home - Lockdown Thoughts
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Challenging Behaviour. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Covid-19 Emergency Support Framework |
|---|
| The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic. Click here to download their assessment. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
More details coming soon
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
| Minimum Age |
|---|
| 65 |
Building and Facilities
| Our Building and Facilities |
|---|
|
In addition to offering the highest level of quality care, Water Mill House Care Home has exceptional facilities that make life enjoyable and engaging for all residents, whatever their hobbies and personal preferences. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| Our Photos |
|---|
Rooms
| Description |
|---|
|
We have a selection of beautifully furnished and decorated bedrooms complete with an en-suite wetroom to support convenience and independence. All ground floor rooms have doors leading out onto private gardens whilst others are large enough for couples and come with a kitchen and lounge area. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 70 |
| Number Of Ensuite Rooms | 70 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Our Photos |
|---|
|
Meet our Team
| Description |
|---|
|
At the heart of the wonderful care we provide at Water Mill House is our compassionate team formed of nurses, carers, managers and team leaders and members of our wider support team such as catering, housekeeping, lifestyles and front of house. Led by our amazing home manager Victoria, all of our team members are carefully chosen for their values and unwavering dedication to caring for our residents with tenderness, kindness and respect. Our focus on creating a wonderful home in which to live and work means we are able to retain the very best team members, and ensure we value the contribution they make, each and every day. This in turn helps us to provide consistency for residents and exceptional care, through people who value the same things we do, receive ongoing training, support and recognition and are skilled and confident – understanding each individual resident, who they are and what they need to lead happy and fulfilling lives. This compassionate approach is also extended to people looking for care for a loved one, as well as our residents’ families, helping and supporting them through what can be a very emotional time. |
| Our Team |
|---|
Victoria ForsytheHome ManagerVictoria qualified as a registered nurse in 1993 and has worked in social care for more than 20 years. Having worked initially for the NHS in Lancashire, and progressed quickly to the role of Ward Manager, Victoria made the move South for her first role as Deputy Manager in the care home sector and hasn’t looked back. Victoria has a wealth of experience in managing and commissioning care services, for both large healthcare corporations and smaller proprietor-owned homes. With a track-record of favourable Care Quality Commission ratings for the homes she has managed, Victoria shares that: “I would absolutely love to achieve an Outstanding rating! That’s something that I one day hope to tick off my bucket list!” Attracted by Water Mill House’s family-feel and ethos of “making every day happy and meaningful”, Victoria is looking forward to getting to know our residents and team. |
Fees
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Third Party Top-Ups | Yes |
Food
Activities
| Activities Are So Important |
|---|
|
Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy. In partnership with our residents and those closest to them, our dedicated lifestyle team develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future. Our whole team supports our residents to rekindle interests and hobbies, whilst also gently encouraging them to try new things they might enjoy, either as part of a group of friends, on a 1-2-1 basis and in their own room, if they prefer. All of these factors are integrated to ensure that our care home activities are meaningful and engaging for our residents. |
| Our Photos |
|---|
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park, Shopping. |
Map
Rose Lane (off Red Lion Lane)
Hemel Hempstead
Hertfordshire
HP3 9BP
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 3rd August 2021 |
| Last rated | 16th September 2021 |
| Reports | |
| Registration Date | 11th September 2014 |
16th September 2021 Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Hospital, Park, Pub, Restaurant, Shops. |
Awards
| Our Awards |
|---|
2020 Great British Care Awards Finalist - Covid Hero
2020 Great British Care Awards Finalist – Care Employer
2021 Great British Care Awards Winner - Covid Hero
|
