Terrington Lodge
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2 Lynn Road
Terrington St Clement
Terrington St Clement
Norfolk
PE34 4JX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,150.00 |
| Regulator's Rating | Good |
Meet The Manager
Victoria Harrison is Manager at Terrington Lodge.
Victoria’s journey with Terrington Lodge began in 2005, when she joined the team as a care assistant. Her dedication, compassion, and commitment to high-quality care quickly shone through, and in 2014 — when ArmsCare took over the home — she was promoted to Senior Carer.
Keen to further her skills and knowledge, Victoria achieved her Level 5 in Health and Social Care Leadership and Management, and in 2018 she became our Deputy Manager. Her wealth of experience and deep understanding of the home made her the perfect choice to take on the role of Manager in June 2023, officially completing her registration in 2024.
Today, Victoria leads Terrington Lodge with warmth, professionalism, and a genuine passion for making a difference. Alongside her dedicated team, she provides exceptional care and support for up to 25 residents, ensuring our home is a safe, happy, and welcoming place for everyone.
At Terrington Lodge, we believe a care home should feel just like home — warm, welcoming, and full of life. Nestled in the heart of the pretty rural village of Terrington St. Clement, our home offers comfort, companionship, and compassionate care in a peaceful countryside setting.
Here, residents enjoy the best of both worlds: the charm and tranquillity of village life, with easy access to nearby towns, attractions, and Norfolk’s stunning landscapes. Whether it’s a trip to the local farm shop, a gentle stroll in the gardens, or a day out exploring hidden gems, there’s always something to enjoy.
Life at Terrington Lodge is vibrant and varied. From pamper days and musical afternoons to visits from hairdressers, chiropodists, and other professionals, we make sure every resident feels cared for, valued, and part of our family. We also have the full support of the district nursing team, ensuring expert medical care is available whenever needed.
Our specialisms include dementia care and supporting residents with complex needs. However, we know every individual is unique, which is why we encourage families to get in touch to discuss their loved one’s requirements. In most cases, we are able to support a wide range of needs. Before moving in, we carry out a detailed assessment to understand each resident’s personal preferences, health requirements, and routines, so we can be sure we can meet them with the highest standard of care.
Whether you’re looking for day care, respite breaks, holiday stays, or long-term living, we provide a safe, supportive, and happy environment where every day is a day to enjoy.
Terrington Lodge — where care feels like home.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Cerebral Palsy, Depression, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The safety and wellbeing of our residents and staff is always our highest priority. We follow the latest government guidelines to ensure the highest standards of infection prevention and control at all times. Our home benefits from advanced cleaning technology, including fogging machines that cleanse the air and soft furnishings as well as surfaces — helping to provide a safer, healthier environment. Rigorous cleaning routines are carried out daily, with weekly and monthly audits to ensure our standards remain consistently high.Every member of our team is fully trained in infection control procedures, so you can feel confident that your loved one is cared for in a clean, well-maintained, and protected setting. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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Terrington Lodge has been thoughtfully designed to be comfortable, accessible, and welcoming for everyone who lives here. We have two bright, newly decorated lounges to suit every mood — our lively air-conditioned TV lounge, where residents gather to enjoy a good film or watch their favourite shows together, and our peaceful quiet lounge, perfect for reading, relaxing, or simply enjoying a moment of calm. To make life even more comfortable, we also arrange regular visits from trusted professionals including a hairdresser, chiropodist, optician, and dentist — so residents can receive essential services without having to leave the home. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Dentist, Hairdressers, Lift, Optician, Smoking Area, Stairlift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Reduce Plastic Use. |
| Description |
|---|
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All rooms have ensuite bed, wardrobes, be Rooms can be personalised with pictures, TV can be offered but residents can also bring their own in Specilist chairs which aid in support larger rooms are available |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 25 |
| Number Of Ensuite Rooms | 22 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Double Room, Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Safe, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,150.00 |
| Residential Dementia Fees From / Price Per Week | £1,150.00 |
| Nursing Dementia Fees From / Price Per Week | £1,150.00 |
| Respite Fees From / Price Per Week | £1,150.00 |
| Funding Types | |
|---|---|
| Local Authority | Norfolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
|---|
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Terrington Lodge is ideally located in North West Norfolk and our residents have the opportunity to visit:
Our activity coordinator arranges the trips and also offers activities within our homes. This can be from pampering sessions through to musical events. Singers, summer and christmas parties, animal - ponies, alpacas, zoo lab, cerelebrate all events such as Easter, VE day, halloween |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Partial |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use digital care plans? | Yes |
2 Lynn Road
Terrington St Clement
Terrington St Clement
Norfolk
PE34 4JX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 10th September 2019 |
| Last rated | 19th October 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 3rd December 2014 |
| Service Provider | ARMSCARE Limited, PE31 8LS |
Terrington Lodge Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Methodist Church. |
| Nearby Services |
|---|
| Chemist, Church, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Terrington Lodge
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