The Spinney Care Home
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| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Lisa Wright is Home Manager at The Spinney Care Home.
Over 13 years ago, Lisa was interviewed on a Radio 4 programme, designed to show people the potential of being able to build a rewarding career in the care sector. Shortly after, she joined a care home as a carer and never looked back.
Since then, Lisa has gained a wealth of experience in care homes, whilst also spending time in a nursing care home setting building valuable skills and knowledge. However, her passion has always been for residential care and supporting people to build and retain as much independence as possible.
In 2018 she joined our Spinney family as a senior carer before being promoted to our deputy manager in 2021.
Lisa said: “The Spinney is my second home and I love spending time with our amazing residents, their loved ones and our dedicated team. There is nothing more fulfilling to me than knowing we are making a positive difference to the lives of each person we support and care for - managing our home is truly an honour.”
At The Spinney Care Home, we provide award-winning residential and residential dementia care with dignity and compassion.
Our skilled and experienced team ensures that residents live well with dementia and achieve a better quality of life by receiving exceptional levels of personalised care, stimulation and social interaction that improves overall wellbeing.
The Spinney is a comfortable and welcoming home with facilities that support choice and independence, and enables families to enjoy quality time together. It features en-suite bedrooms, spacious lounges, a bustling bistro and sunny conservatory - a favourite spot for our cat, Ruby. As well as a large, mature garden that is the perfect, tranquil space for reflection throughout the seasons.
With a focus on making life meaningful every day, we encourage our residents to try new activities and rediscover former hobbies; including music and movement sessions, arts and crafts, animal therapy, and reminiscence projects. Connections with the local community are well-established, with regular minibus excursions to local places of interest, make a wish initiative, and visits from entertainers and school children.
Soothing lighting, sound therapy, fragrant aromatherapy, and comforting hand massages, also give residents the opportunity to experience deep relaxation as part of a small group or in the comfort of their own bedroom, during Namaste Care sessions.
We are proud to be a part of the UK’s Top 20 Mid-sized Care Group 2026, as rated by carehome.co.uk. Other accolades include the Dignity in Care award for the London region of the Great British Care Awards 2023 and winner in Trusted Care’s Top 5 Care Home Gardens in the UK.
Our team receives on-going training, professional development and guidance to deliver the exceptional care that residents deserve. Families know their loved ones are being cared for by a trusted and reputable team, who work together with our residents’ best interests at heart.
The Spinney Care Home - Lockdown Thoughts
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, Emergency Care, End of Life, High Dependency, Learning Disability (ALD), Palliative, Personal care, Physiotherapy, Reablement, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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The Spinney Care Home is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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The Spinney is a warm, comfortable and loving home environment, which makes life enjoyable and engaging for all residents, whatever their interests and personal preferences. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bistro, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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All bedrooms are decorated to a high standard and have toilets and washing facilities. Some ground floor rooms have direct access to the garden. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 48 |
| Number Of Ensuite Rooms | 48 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Telephone Point. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Waltham Forest |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our residents’ ongoing health and wellbeing is extremely important to us and we recognise that keeping active, both mentally and physically, whilst maintaining a sense of purpose and meaning are key to individuals’ happiness, contentment and joy. In partnership with our residents and those closest to them, our dedicated lifestyle team at The Spinney Care Home develops a varied programme of meaningful activities, events and celebrations which are personalised to individuals’ likes, dislikes, abilities and care needs as well as aspirations and dreams for the future. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
21 Forest View
London
E4 7AU
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 14th August 2020 |
| Last rated | 3rd October 2019 |
| Current Report |
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| Historic Reports |
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| Registration Date | 11th October 2011 |
| Service Provider | Carebase (Chingford) Limited, SW19 4DW |
The Spinney Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about The Spinney Care Home
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