12-14 Langley Avenue
Surbiton
Surrey
KT6 6QL
Care Type | Care Home |
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Care Category | Nursing | Dementia | Respite |
Availability | Yes |
Weekly Prices From | £1,550.00 |
Regulator's Rating | Good |
Kamal Gill is Manager at Southborough Nursing Home.
My background in nursing and hands-on experience in managing nursing and dementia care homes have shaped my approach to providing compassionate, person-centered care. I am committed to enhancing the lives of our residents, ensuring they feel valued, safe, and supported in every aspect of their care.
What I love most about my role is the opportunity to make a positive difference daily, working closely with residents, families, and our dedicated team to create a warm, welcoming environment. I believe in fostering a culture of kindness and respect, where every individual’s needs and preferences are at the heart of our care. My door is always open, and I am here to support the smooth running of each department, ensuring that every resident receives the highest quality of care and attention they deserve. I look forward to contributing to the exceptional standards at Southborough Nursing Home.
At Southborough Nursing Home, we have dedicated facilities for residential care, dementia care, nursing care, and respite care. Located in a quiet conservation area, the detached Victorian property has 45 rooms and offers exceptional 24-hour care. As well as the unique character that this setting offers, our location in Surbiton ensures that we are well situated and benefit from excellent transport links. Take the next step in your life and continue to thrive with the support of our friendly team of care professionals.
Residents at Southborough enjoy engaging in daily activities, with welcoming spaces to relax or entertain visiting family and friends. We cultivate a sense of belonging, ensuring that everyone feels comfortable and supported in taking part in meaningful activities.
Care Options | We Can Provide |
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Support For | Companionship, Convalescence, Nursing Dementia / EMI, Palliative, Personal care, Physiotherapy. |
Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame. |
Medication | By Mouth, Change Catheter, Injection, Suppository. |
Nursing Specialisms | Alcohol and Drugs misuse, Cancer, Depression, Huntington Disease, Parkinson's Disease, Stroke. |
Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
Dementia Behaviour | Challenging Behaviour, Mild Forgetfulness. |
Dementia Specialisms | Alzheimer's. |
Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
What we're doing to keep residents & visitors safe | ||
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We use Nkind products, which give long term cleanliness and activity between product applications which traditional chemicals products cannot deliver and investment in new cleaning equipment. |
Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
Minimum Age |
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65 |
Is Our Home Purpose Built |
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No |
Who Owns Our Building |
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Private |
Communal Rooms |
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Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
What Else Do We Provide |
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Lift. |
Our Garden |
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Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
About Our Rooms | |
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Number Of Rooms | 45 |
Type Of Room |
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Single Room. |
Room Features |
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Furnished, Step Free Access. |
Room Facilities |
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Internet Access, Wifi. |
Weekly Fees Start From | Fee |
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Residential Fees From / Price Per Week | £1,550.00 |
Funding Types | |
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Local Authority | Kingston upon Thames |
Region | London |
We Accept Self-Funding Clients | Yes |
We Accept Local Authority Funding | Yes |
We Accept NHS Continuing Healthcare | Yes |
We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
Styles of Food |
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Dining Locations |
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Dining Styles |
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Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities Are So Important |
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We focus on promoting self-esteem and ensuring that residents always have a choice, building independence and ensuring they have the necessary support to enable them to nurture current and future interests. Our activity and social programmes are created to reflect the passions and interests of our residents. With a variety of pursuits readily on offer each week including physical activities, cognitive stimulation, creative pursuits, social events, and on occasion trips and excursions – designed to enrich life and make each day meaningful. |
Activities At Home |
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1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
Activities Outside Our Home |
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Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Partial |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
12-14 Langley Avenue
Surbiton
Surrey
KT6 6QL
Current Ratings | |
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Overall | Good |
Safe | Good |
Well Led | Good |
Caring | Good |
Responsive | Good |
Effective | Good |
Inspection Reports | |
Last rated | 10th December 2022 |
Current Report |
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Historic Reports |
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Registration Date | 31st January 2025 |
Transport |
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Bus Stop nearby, Car Park, Train Station nearby. |
Places of Worship |
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Anglican Church. |
Nearby Services |
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Church, Hospital, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
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